Job summary
The Trust has an ambitious 3 year strategy which is supported by the delivery of new digital enablers focused on the availability of data to inform decision making, enhancing IT to free up staff time and the delivery of new tools to support personalised care.
As the Lead Business Analyst your role will be to analyse specific parts of the Trusts business processes and existing systems with a view to making continuous improvement. This will involve studying a variety of business requirements, processes and the Trusts existing technological systems.
The successful Lead Business Analyst will play a key part in establishing credible relationships with Digital and Performance colleagues, key areas of the business (including partners), organising and facilitating design workshops that will be essential for requirements gathering and engagement activities on a number of high-profile projects that will underpin the delivery of the Corporate Strategy.
If you are an experienced Business Analyst who enjoys hard work and delivering projects that can really make a difference then we'd like to hear from you.
Main duties of the job
Creation of value through business analysis and to raise the profile of this discipline by defining the business analysis approach and standards, and proactively driving these forwards to success. Onboard and manage new team members.
Building the profile of the Business Change Team through the delivery of excellent quality proactive analysis and support the portfolio and project management team in executing governance and controls.
Using an analytical approach to quickly understand requirements and to identify, evaluate, and propose, potential solutions. Ensuring that solutions best enable the required changes across systems, people and processes and that requirements elicited can feasibly be implemented and will meet the quality needed to support successful delivery and adoption of change which provides value to the business. Ensure that the functionality is delivered as intended and benefits are realised.
About us
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Job description
Job responsibilities
Use a high level of personal credibility, impact and influence with all levels of the business. Form trusted relationships through providing a supportive, open and transparent environment, encouraging colleagues and partners to innovate. Using a range of techniques for engagement which include interviewing, facilitating, mediating and presenting.
Work across multiple projects/initiatives at different stages to add value. Evaluate project risks and issues, to mitigate their potential impact. Assist with the development of the test strategy, planning and managing user acceptance testing in conjunction with the business, suppliers and internal digital teams. Liaising with internal or external suppliers (as appropriate) in relation to reported defects and resolving them to closure.
Own the delivery of the work assigned and drive it to successful completion working with project managers on the creation of project schedules and delivering outputs by agreed deadlines.
Working between digital teams and clinical and support colleagues to enable digital transformation.
Job description
Job responsibilities
Use a high level of personal credibility, impact and influence with all levels of the business. Form trusted relationships through providing a supportive, open and transparent environment, encouraging colleagues and partners to innovate. Using a range of techniques for engagement which include interviewing, facilitating, mediating and presenting.
Work across multiple projects/initiatives at different stages to add value. Evaluate project risks and issues, to mitigate their potential impact. Assist with the development of the test strategy, planning and managing user acceptance testing in conjunction with the business, suppliers and internal digital teams. Liaising with internal or external suppliers (as appropriate) in relation to reported defects and resolving them to closure.
Own the delivery of the work assigned and drive it to successful completion working with project managers on the creation of project schedules and delivering outputs by agreed deadlines.
Working between digital teams and clinical and support colleagues to enable digital transformation.
Person Specification
Training, Qualifications and Registration
Essential
- Business Analysis Qualification BCS or similar
- Education to Masters degree level or equivalent relevant experience/qualifications.
Experience
Essential
- Proven experience in managing stakeholders at all levels of seniority
- Proven IT Business Analysis experience working across the business, preferably on multiple concurrent projects or initiatives.
- Experience working in multiple project delivery methodologies including PRINCE 2 and Agile/SCRUM.
- Experience in coaching/mentoring others.
- Experience of using Microsoft Office applications, including outlook, word, excel, powerpoint and visio.
Knowledge and Skills
Essential
- The ability to apply appropriate business analysis tools and techniques to all stages of a project.
- The ability to constructively challenge the status quo with business stakeholders to seek the best outcomes.
- Excellent communications skills. Able to confidently communicate with the business in their language and translate these conversations to IT.
- Experience working on projects of medium - large complexity, across multiple systems in an organisation and cross-functional teams.
- Experience communicating with a wide array of people with good experience of stakeholder management.
- Excellent written and verbal communication skills, including presentation to senior level stakeholders.
Desirable
- Knowledge of patient management systems and NHS working practices
Person Specification
Training, Qualifications and Registration
Essential
- Business Analysis Qualification BCS or similar
- Education to Masters degree level or equivalent relevant experience/qualifications.
Experience
Essential
- Proven experience in managing stakeholders at all levels of seniority
- Proven IT Business Analysis experience working across the business, preferably on multiple concurrent projects or initiatives.
- Experience working in multiple project delivery methodologies including PRINCE 2 and Agile/SCRUM.
- Experience in coaching/mentoring others.
- Experience of using Microsoft Office applications, including outlook, word, excel, powerpoint and visio.
Knowledge and Skills
Essential
- The ability to apply appropriate business analysis tools and techniques to all stages of a project.
- The ability to constructively challenge the status quo with business stakeholders to seek the best outcomes.
- Excellent communications skills. Able to confidently communicate with the business in their language and translate these conversations to IT.
- Experience working on projects of medium - large complexity, across multiple systems in an organisation and cross-functional teams.
- Experience communicating with a wide array of people with good experience of stakeholder management.
- Excellent written and verbal communication skills, including presentation to senior level stakeholders.
Desirable
- Knowledge of patient management systems and NHS working practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
