Kent & Medway NHS & Social Care Partnership Trust

Switchboard Operator

Information:

This job is now closed

Job summary

What is it like to work for Kent and Medway NHS and Social Care Partnership Trust? Why not find out and join our Facilities and Estates Team.

Our friendly Estates and Facilities Team in Greenacres Site, Dartford are seeking a part time Switchboard Operator, apply now and kickstart your career in the NHS.

Working as part of a team to provide a high standard 24/7 Centralised Switchboard service to the Trust. The switchboard Operator is the main point of contact for all out of hours on call personnel for the Trust.

Switchboard Operator Benefits

  • Annual leave allowance starting at 27 days per year (when working full time) + Bank Holiday's.
  • Access to the fantastic NHS pension scheme.
  • Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).

Main duties of the job

PLEASE NOTE: To view the full Job Description and Person Specification, please click ON APPLY FOR THIS JOB - the link will take you to the KMPT TRAC Recruitment Site. You will be required to register if you do not have an existing account.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Details

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata inc

Contract

Permanent

Working pattern

Part-time

Reference number

380-SS0448

Job locations

Greenacres Site, Dartford

Bow Arrow Lane

Dartford

DA2 6PB


Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click ON APPLY FOR THIS JOB - the link will take you to the KMPT TRAC Recruitment Site. You will be required to register if you do not have an existing account.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click ON APPLY FOR THIS JOB - the link will take you to the KMPT TRAC Recruitment Site. You will be required to register if you do not have an existing account.

Person Specification

Experience

Essential

  • Excellent Customer Service Experience
  • Knowledge of keyboard/VDU Screen

Desirable

  • Previous NHS Experience
  • Previous Switchboard Experience

Skills

Essential

  • Basic Computer Skills
  • Team Player

Desirable

  • Ability to work on own initiative

Qualifications

Essential

  • Educated to NVQ level 3 / RSA3 or equivalent
  • GCSE in Maths and English or equivalent
Person Specification

Experience

Essential

  • Excellent Customer Service Experience
  • Knowledge of keyboard/VDU Screen

Desirable

  • Previous NHS Experience
  • Previous Switchboard Experience

Skills

Essential

  • Basic Computer Skills
  • Team Player

Desirable

  • Ability to work on own initiative

Qualifications

Essential

  • Educated to NVQ level 3 / RSA3 or equivalent
  • GCSE in Maths and English or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Greenacres Site, Dartford

Bow Arrow Lane

Dartford

DA2 6PB


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

Greenacres Site, Dartford

Bow Arrow Lane

Dartford

DA2 6PB


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Estates Administration Manager

Cassie Hooper

cassie.hooper@nhs.net

07785632001

Details

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata inc

Contract

Permanent

Working pattern

Part-time

Reference number

380-SS0448

Job locations

Greenacres Site, Dartford

Bow Arrow Lane

Dartford

DA2 6PB


Supporting documents

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