Job summary
Rivendell is situated in the village of Eastry, near Sandwich and is one of 6 Rehabilitation Units across Kent, which provides inpatient recovery and rehabilitation for individuals with complex mental health and psychological needs. The unit comprises of 10 single bedrooms and is staffed 24 hour a day, 7 days a week.
Rivendell Prides itself prides itself in delivering specialist individualized and tailored recovery programmes to meet individual's needs and optimise independence
Main duties of the job
The Support Worker (Band 3) is a key member of the multidisciplinary care team and will have continuing responsibility to:
- Deliver an effective and competent level of care under the guidance and supervision of the Multi-Disciplinary Team (MDT) and as determined by the patient's care plan.
- Be fully aware of the needs of patients over a 24-hour span of care.
- Monitor, report and maintain a healthy, safe and secure workplace by knowing and taking account of: Health and Safety at Work Act (1974), Reporting of injuries, diseases and dangerous occurrences regulations (1985), Control of substance Hazardous to Health (1985), European H&S Regulations (1992)-Numbers 1-6, Food Act (1996), Adhere to Trust policies and local service protocols.
- Professionally accountable to the Executive Director of Nursing.
- Operationally accountable to the Matron / Clinical Service Manager
-
HE TRUST'S MISSION STATEMENT:
To put patients first by providing community based, high quality and responsive healthcare services, delivered by well trained and supported staff who work with relatives, carers and other agencies in the best interests of patients.
STATEMENT OF THE TRUST'S AIMS AND VALUES:
- To remain patient focused at all times by providing high quality and responsive healthcare services in hospitals and the community.
- To work closely with patients, their families, carer groups, local communities and other organisations ensuring care is co-ordinated.
About us
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Job description
Job responsibilities
- Consistently delivering a patient focused service, which promotes optimum independence.
- Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.
- Offering appropriate support and advice to patients and their carers.
- Awareness of different challenging situations where communication needs to be adapted to the needs of the individual.
- Enabling patients to maintain and improve their independence by promoting and facilitating therapeutic activity.
- Giving physical health checks and physical health care as required or instructed documenting the physical health checks on the early warning scoring system (MEWS), chart and reporting changes to the nurse/healthcare professional in charge.
- Undertaking day to day tasks as allocated by Nurse/healthcare professional in Charge.
- Undertaking all relevant training as directed and participating in regular management/clinical supervision and appraisal.
RESPONSIBILITY:
- Recording and reporting accurately any changes related to the patients current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner.
- Recording care given and reporting omissions accurately and in a timely manner.
- Supporting and carrying out therapeutic observations as required and instructed.
- To make recommendations to the care plan process
- Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance.
- Acting as a role model and supporting new team members through demonstration and explanation of tasks and techniques.
- Facilitating the assessment of staff undergoing the Care Certificate.
- Demonstrating a professional approach to work, and abide by the Trust values.
- To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones.
- Undertake and maintain all essential training to role.
- Working confidently in a variety of environments which present different challenges whilst continuing to act in a professional manner.
- Balancing all aspects of the job role across the 7 day working pattern.
- Being flexible and responsive to competing demands
ENVIRONMENT:
- Promoting patients self-care and supporting with activities of daily living with reference to the care plan.
- Maintaining a clean and healthy caring environment and assisting patients in all aspects of daily living skills as required.
- Escorting patients as required as part of their care and treatment plan.
- Driving unit vehicles as per needs of the service and as individual capabilities allow.
- Serving food/assisting with cooking and promoting self-catering as required to meet individual care plan needs.
- Working a full range of shifts as per the requirements of the service. May also be required, at times, to work at other Trust units and/or sites.
- Physically fit and able to carry out all duties
KNOWLEDGE TRAINING AND EXPERIENCE:
- A varied and considerable experience of working within Mental Health setting.
- To have a theoretical and conceptual understanding of mental health conditions and using this to inform practice appropriate to the setting.
- Ability to communicate clearly both verbally and in writing.
- Care certificate or ability to work towards.
- Level 3 qualification in health and social care or equivalent level of knowledge.
- Ability to travel between Trust sites in a timely manner.
- Computer literate.
- Able to demonstrate respect, openness and accountability.
Job description
Job responsibilities
- Consistently delivering a patient focused service, which promotes optimum independence.
- Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.
- Offering appropriate support and advice to patients and their carers.
- Awareness of different challenging situations where communication needs to be adapted to the needs of the individual.
- Enabling patients to maintain and improve their independence by promoting and facilitating therapeutic activity.
- Giving physical health checks and physical health care as required or instructed documenting the physical health checks on the early warning scoring system (MEWS), chart and reporting changes to the nurse/healthcare professional in charge.
- Undertaking day to day tasks as allocated by Nurse/healthcare professional in Charge.
- Undertaking all relevant training as directed and participating in regular management/clinical supervision and appraisal.
RESPONSIBILITY:
- Recording and reporting accurately any changes related to the patients current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner.
- Recording care given and reporting omissions accurately and in a timely manner.
- Supporting and carrying out therapeutic observations as required and instructed.
- To make recommendations to the care plan process
- Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance.
- Acting as a role model and supporting new team members through demonstration and explanation of tasks and techniques.
- Facilitating the assessment of staff undergoing the Care Certificate.
- Demonstrating a professional approach to work, and abide by the Trust values.
- To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones.
- Undertake and maintain all essential training to role.
- Working confidently in a variety of environments which present different challenges whilst continuing to act in a professional manner.
- Balancing all aspects of the job role across the 7 day working pattern.
- Being flexible and responsive to competing demands
ENVIRONMENT:
- Promoting patients self-care and supporting with activities of daily living with reference to the care plan.
- Maintaining a clean and healthy caring environment and assisting patients in all aspects of daily living skills as required.
- Escorting patients as required as part of their care and treatment plan.
- Driving unit vehicles as per needs of the service and as individual capabilities allow.
- Serving food/assisting with cooking and promoting self-catering as required to meet individual care plan needs.
- Working a full range of shifts as per the requirements of the service. May also be required, at times, to work at other Trust units and/or sites.
- Physically fit and able to carry out all duties
KNOWLEDGE TRAINING AND EXPERIENCE:
- A varied and considerable experience of working within Mental Health setting.
- To have a theoretical and conceptual understanding of mental health conditions and using this to inform practice appropriate to the setting.
- Ability to communicate clearly both verbally and in writing.
- Care certificate or ability to work towards.
- Level 3 qualification in health and social care or equivalent level of knowledge.
- Ability to travel between Trust sites in a timely manner.
- Computer literate.
- Able to demonstrate respect, openness and accountability.
Person Specification
Training and Qualifications
Essential
- Completed Care certificate
- Health or Social Care Qualification (level 3 or equivalent)
Experience
Essential
- Significant experience of working within Mental Health setting
Desirable
Knowledge
Essential
- Demonstrates a good understanding of mental health conditions appropriate to the setting.
- Experience in working in a multi-disciplinary team, under the direction and supervision of a registered practitioner
- Experience in communicating effectively to a wide range of people.
- Experience in record interventions in a timely manner
Person Specification
Training and Qualifications
Essential
- Completed Care certificate
- Health or Social Care Qualification (level 3 or equivalent)
Experience
Essential
- Significant experience of working within Mental Health setting
Desirable
Knowledge
Essential
- Demonstrates a good understanding of mental health conditions appropriate to the setting.
- Experience in working in a multi-disciplinary team, under the direction and supervision of a registered practitioner
- Experience in communicating effectively to a wide range of people.
- Experience in record interventions in a timely manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
