Senior Support Time and Recovery Worker

Kent & Medway NHS & Social Care Partnership Trust

Information:

This job is now closed

Job summary

An exciting new opportunity has arisen for a dynamic, motivated individuals to join the Review and Resettlement Team.

The post holder will work as a member of the Out of Area team and be actively involved in the discharge planning process of all patients to improve the patient journey, minimise patient delays. The post holder will work under supervision of the Complex Care Coordinator to collaborate with other professionals in contributing towards discharge planning. The post holder will be responsible in supporting the Complex care Coordinator with complex discharges and supporting the patients to settle in their new environment for a minimum period of 3 months and facilitate transition to back CMHT

This role allows you the flexible to maintain good work-life balance includes options of working at any of our KMPT locations across Kent and home.

You will have good experience of supporting patients with complex mental health and needs. You work will closely with CMHT and Social services to support Patients settle back in the community when repatriated back to Kent.

You have good knowledge local services that will support the patients with integrating back in the community.

Ability to travel across a wide geographical area in a timely and flexible manner in accordance with the needs of the job. Preferably a driver who possession of clean driving licence.

Main duties of the job

  1. To work as a core member of the Review and Resettlement team in their across the RRT case load and contribute to discussions around discharge planning.
  2. To work collaboration with Complex care coordinator and social care professional to identify the need of the patients on discharge.

  1. To follow Trust policies and procedures in relation to Risk Assessment and Care Planning

  1. To work flexibly in order to respond to crisis work, and to prioritise those patients who require support.

  1. To provide practical support to patients including help with integrating back in the community.

  1. To help patients gain access to a range of resources and services such as benefits and welfare rights.

  1. To support patients with home visits and/or visits to identified placements.
  2. To support patients to integrate back into the local community and work closely work with CMHT to facilitate transition back to CMHT .

  1. To communicate with members of local mental health services, other mental health professionals and other agencies to allow consistent and comprehensive care to be provided to patients.

  • To receive clinical supervision and appraisal from allocated Discharge Coordinator To complete all mandatory training and undertake further training in order to support role development.

  • To ensure record keeping is accurate and all Caldicott principles and procedures are undertaken.

  1. To complete any other tasked allocated by supervisor

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Date posted

26 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year annually

Contract

Permanent

Working pattern

Full-time

Reference number

380-WK054

Job locations

The Heathside, Avolon House

Heath Rd

Maidstone

ME17 4TX


Job description

Job responsibilities

  • Ensure that a Duty of Candour is maintained with services users/carers at all time.
  • Ensure services are able to be delivered safely and in accordance with the requirements of the Health and Social Care Act, including monitoring the quality and safety at each site of responsibility, identifying breaches, escalating them and acting on them as soon as possible.
  • To act at all times in the best interest of service users within appropriate, transparent boundaries as part of a recovery orientated mental health service
  • To be aware of any Advance Directives made by service users in respect of their care and treatment
  • To assist in delivering a high standard of support to service users and their carers, promoting their equality, dignity and mental wellbeing at all times
  • To facilitate service user and carer input into the development of best practice
  • To establish and maintain working relationships with people who have difficulty in communicating
  • To establish and maintain working relationships with people who lack trust and motivation
  • To provide advice and information to those who enquire about mental and physical health needs and related services
  • To establish, sustain and at the appropriate time, disengage from professional relationships with service users working at the service users pace with support from the CMHT multi-disciplinary team (MDT)
  • To provide, or assist service users to access, information on health promotion to include a health diet; smoking cessation; preventing substance misuse and the importance of physical exercise
  • To work with individuals to facilitate access and engagement in a range of leisure and other community-based activities, working
  • Be responsible for ensuring a regular process of review is in place to detect incidents that indicate adverse quality of care, and triangulate.
  • To work as a core member of the Review and Resettlement team in them across the RRT case load and contribute to discussions around discharge planning.
  • To work collaboration with Complex care coordinator and social care professional to identify the need of the patients on discharge.
  • To follow Trust policies and procedures in relation to Risk Assessment and Care Planning
  • To work flexibly in order to respond to crisis work, and to prioritise those patients who require support.
  • To provide practical support to patients including help with integrating back in the community.
  • To help patients gain access to a range of resources and services such as benefits and welfare rights.
  • To support patients with home visits and/or visits to identified placements.
  • To support patients to integrate back into the local community and work closely work with CMHT to facilitate transition back to CMHT .
  • To communicate with members of local mental health services, other mental health professionals and other agencies to allow consistent and comprehensive care to be provided to patients.
  • To receive clinical supervision and appraisal from allocated Discharge Coordinator To complete all mandatory training and undertake further training in order to support role development.
  • To ensure record keeping is accurate and all Caldicott principles and procedures are undertaken.
  • To complete any other tasked allocated by supervisor

ENVIRONMENT:

To develop good networks and positive working relationships with other organisations that are able to help individuals achieve their goals.

To liaise with and signpost to other agencies while adhering to confidentiality policies

To liaise and work closely with the MDT and other mental health professionals in all sectors

To help develop systems to monitor the delivery of services in line with service objectives and specifications

To contribute to planning of discharge

To contribute to developing and maintaining cultures and strategies in which people are respected and valued as individuals

To maintain adequate records as required by exiting policies and procedures, using appropriate paper and electronic systems. Entering appropriate details on the service users case notes as necessary/required

To maintain the quality of own work

To be responsible for personal development, health and well-being agreed through the PDP process

To contribute and participate in supervision and annual appraisal including personal development planning

To attend relevant meetings, courses and keep professionally up to date

To undertake any training relevant to the role of the SSTR Worker

To reflect upon and develop own practice using supervision and support with designated supervisor in accordance with the Supervision Policy

To manage a caseload in conjunction with their line manager and be responsible for own time management

Please see job description for full details.

Job description

Job responsibilities

  • Ensure that a Duty of Candour is maintained with services users/carers at all time.
  • Ensure services are able to be delivered safely and in accordance with the requirements of the Health and Social Care Act, including monitoring the quality and safety at each site of responsibility, identifying breaches, escalating them and acting on them as soon as possible.
  • To act at all times in the best interest of service users within appropriate, transparent boundaries as part of a recovery orientated mental health service
  • To be aware of any Advance Directives made by service users in respect of their care and treatment
  • To assist in delivering a high standard of support to service users and their carers, promoting their equality, dignity and mental wellbeing at all times
  • To facilitate service user and carer input into the development of best practice
  • To establish and maintain working relationships with people who have difficulty in communicating
  • To establish and maintain working relationships with people who lack trust and motivation
  • To provide advice and information to those who enquire about mental and physical health needs and related services
  • To establish, sustain and at the appropriate time, disengage from professional relationships with service users working at the service users pace with support from the CMHT multi-disciplinary team (MDT)
  • To provide, or assist service users to access, information on health promotion to include a health diet; smoking cessation; preventing substance misuse and the importance of physical exercise
  • To work with individuals to facilitate access and engagement in a range of leisure and other community-based activities, working
  • Be responsible for ensuring a regular process of review is in place to detect incidents that indicate adverse quality of care, and triangulate.
  • To work as a core member of the Review and Resettlement team in them across the RRT case load and contribute to discussions around discharge planning.
  • To work collaboration with Complex care coordinator and social care professional to identify the need of the patients on discharge.
  • To follow Trust policies and procedures in relation to Risk Assessment and Care Planning
  • To work flexibly in order to respond to crisis work, and to prioritise those patients who require support.
  • To provide practical support to patients including help with integrating back in the community.
  • To help patients gain access to a range of resources and services such as benefits and welfare rights.
  • To support patients with home visits and/or visits to identified placements.
  • To support patients to integrate back into the local community and work closely work with CMHT to facilitate transition back to CMHT .
  • To communicate with members of local mental health services, other mental health professionals and other agencies to allow consistent and comprehensive care to be provided to patients.
  • To receive clinical supervision and appraisal from allocated Discharge Coordinator To complete all mandatory training and undertake further training in order to support role development.
  • To ensure record keeping is accurate and all Caldicott principles and procedures are undertaken.
  • To complete any other tasked allocated by supervisor

ENVIRONMENT:

To develop good networks and positive working relationships with other organisations that are able to help individuals achieve their goals.

To liaise with and signpost to other agencies while adhering to confidentiality policies

To liaise and work closely with the MDT and other mental health professionals in all sectors

To help develop systems to monitor the delivery of services in line with service objectives and specifications

To contribute to planning of discharge

To contribute to developing and maintaining cultures and strategies in which people are respected and valued as individuals

To maintain adequate records as required by exiting policies and procedures, using appropriate paper and electronic systems. Entering appropriate details on the service users case notes as necessary/required

To maintain the quality of own work

To be responsible for personal development, health and well-being agreed through the PDP process

To contribute and participate in supervision and annual appraisal including personal development planning

To attend relevant meetings, courses and keep professionally up to date

To undertake any training relevant to the role of the SSTR Worker

To reflect upon and develop own practice using supervision and support with designated supervisor in accordance with the Supervision Policy

To manage a caseload in conjunction with their line manager and be responsible for own time management

Please see job description for full details.

Person Specification

Qualifications

Essential

  • Nursing Associate qualification or NVQ Level 3 or above or equivalent experience
  • 3 years Experience of working in mental health services
  • Experience of working and liaising with other partnership agencies

Desirable

  • Further training/ education in health and social care.
  • Experience of working with Foresnic patients
  • Knowledge and understanding of different types benefits.

Knowledge and expereince

Essential

  • Experience of working in mental health services
  • Experience of working with complex mental health needs
  • Knowledge of Mental Health Act and MCA

Desirable

  • Experience of working in Discharge Team and knowledge of discharge process
  • Experience of working with patients in the community.
Person Specification

Qualifications

Essential

  • Nursing Associate qualification or NVQ Level 3 or above or equivalent experience
  • 3 years Experience of working in mental health services
  • Experience of working and liaising with other partnership agencies

Desirable

  • Further training/ education in health and social care.
  • Experience of working with Foresnic patients
  • Knowledge and understanding of different types benefits.

Knowledge and expereince

Essential

  • Experience of working in mental health services
  • Experience of working with complex mental health needs
  • Knowledge of Mental Health Act and MCA

Desirable

  • Experience of working in Discharge Team and knowledge of discharge process
  • Experience of working with patients in the community.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

The Heathside, Avolon House

Heath Rd

Maidstone

ME17 4TX


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


Employer details

Employer name

Kent & Medway NHS & Social Care Partnership Trust

Address

The Heathside, Avolon House

Heath Rd

Maidstone

ME17 4TX


Employer's website

https://www.kmpt.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Senior Clinical Manager

Alice Sigfrid

alice.sigfrid@nhs.net

07887927135

Date posted

26 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year annually

Contract

Permanent

Working pattern

Full-time

Reference number

380-WK054

Job locations

The Heathside, Avolon House

Heath Rd

Maidstone

ME17 4TX


Supporting documents

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