Administrator for the visiting GP service

Kent & Medway NHS & Social Care Partnership Trust

This job is now closed

Job summary

An exciting opportunity has arisen for a part-time Administrator to join the CQC rated 'Outstanding' Forensic Service. The role will be supporting the visiting GP service (who attend the unit on a weekly basis) administratively, to work in an efficient manner and be the liaison between them and the various wards/units they visit.

This varied role will include:Acting as a liaison between the GP and the wards; chasing up clinical and administrative queries.Acting as a key contact ensuring the team remain linked to the GP and answer their queries.

Please see 'Main Duties of the job'

Ideally educated to GCSE Level in Math and English and/or NVQ level 3 / RSA3 (or equivalent) .This post is subject to a six month probationary period for candidates external to the Kent and Medway NHS and Social Care Partnership Trust. There will be interview testing on the day of the interview.Benefits of working for Kent & Medway NHS Partnership Trust include:- o 27 days annual leave (or pro-rata if part-time) plus bank holidays, with an increase to 29-33 days with continuous service o NHS Discount across a wide range of shops, restaurants and retailers oChild care vouchers o Lease car scheme oCompetitive pension scheme

Main duties of the job

This varied role will include:Ensuring payment to the GP is made in a timely fashion using our requisition system (SBS) and liaising with the payments team where required to make this happen.Booking/minuting meetings between GP and staff as required, including a quarterly contract meeting between GP and service managers.Monitoring the CPA review timescales and ensuring that required GPs reports for patients are provided on time.Coordinating Physical health referrals from the ward to the GP and updating progress notes on RiO.Monitoring and booking patients in for national screening programmes with GP.General typing up of reports and administrative support for the visiting GP.Setting time slots and organising clinics.Booking GPs onto appropriate training/learning events.Acting as link for Rio (patient record system) training of GP staff.The successful applicant is able to:Exhibit the Trust Values in all they doUse Microsoft Office competently with an excellent knowledge of MS Office applications, i.e. Word, Outlook, Excel and PowerPoint.Has good time managementIs able to lone work as well as work as part of a teamHas excellent attention to detailHas a professional and flexible attitudeHas excellent communication and interpersonal skillsIs able to prioritise workloads and work to agreed timescales.Is innovativeAble to problem solve

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Date posted

28 February 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

380-FR0038

Job locations

Trevor Gibbens Unit

Hermitage Lane

Maidstone

ME16 9PL

Job description

Job responsibilities

Please see attached Job Description

Business Support

Administrator

Essential

Desirable

Qualifications

Educated to NVQ Level 3/RSA3 or equivalent

GCSE in Maths and English or equivalent

Skills and abilities

Minimum basic Excel setting up of spreadsheets and updating for reports

Preparations of documents to high quality using Word

Use of Outlook for updating of calendar and appointments

Prioritisation and organisation of work and ability to meet deadlines

Good keyboard skills

Ability to interact with colleagues and clients courteously

Problem solving

Numeracy

Accuracy and attention to detail

Competent Typist/Experience of audio typing

Minute taking

Intermediate level Excel application of basic formulas and exception reporting

Knowledge of RiO

Knowledge of Procurement system

Experience

Customer facing role

Previous paid employment or administrative/office work for minimum of 2 years

Working in and for a team

Has previously worked in a GP surgery

Freedom to Act

Works within standard administrative procedures

Emotional effort

Occasional indirect exposure to distressing or emotional circumstances

Job description

Job responsibilities

Please see attached Job Description

Business Support

Administrator

Essential

Desirable

Qualifications

Educated to NVQ Level 3/RSA3 or equivalent

GCSE in Maths and English or equivalent

Skills and abilities

Minimum basic Excel setting up of spreadsheets and updating for reports

Preparations of documents to high quality using Word

Use of Outlook for updating of calendar and appointments

Prioritisation and organisation of work and ability to meet deadlines

Good keyboard skills

Ability to interact with colleagues and clients courteously

Problem solving

Numeracy

Accuracy and attention to detail

Competent Typist/Experience of audio typing

Minute taking

Intermediate level Excel application of basic formulas and exception reporting

Knowledge of RiO

Knowledge of Procurement system

Experience

Customer facing role

Previous paid employment or administrative/office work for minimum of 2 years

Working in and for a team

Has previously worked in a GP surgery

Freedom to Act

Works within standard administrative procedures

Emotional effort

Occasional indirect exposure to distressing or emotional circumstances

Person Specification

Qualifications

Essential

oEducated to NVQ Level 3/RSA3 or equivalent
oGCSE in Maths and English or equivalent

Skills

Essential

oMinimum basic Excel setting up of spreadsheets and updating for reports
oPreparations of documents to high quality using Word
oUse of Outlook for updating of calendar and appointments
oPrioritisation and organisation of work and ability to meet deadlines
oAbility to interact with colleagues and clients courteously
oProblem solving
oNumeracy
oAccuracy and attention to detail
oCompetent Typist/Experience of audio typing
oMinute taking

Desirable

oIntermediate level Excel application of basic formulas and exception reporting
oKnowledge of RiO
oKnowledge of Procurement system

Experience

Essential

oCustomer facing role
oPrevious paid employment or administrative/office work for minimum of 2 years

Desirable

oWorking in and for a team
oHas previously worked in a GP surgery

Freedom to Act

Essential

oWorks within standard administrative procedures

Emotional effort

Essential

oOccasional indirect exposure to distressing or emotional circumstances

Person Specification

Qualifications

Essential

oEducated to NVQ Level 3/RSA3 or equivalent
oGCSE in Maths and English or equivalent

Skills

Essential

oMinimum basic Excel setting up of spreadsheets and updating for reports
oPreparations of documents to high quality using Word
oUse of Outlook for updating of calendar and appointments
oPrioritisation and organisation of work and ability to meet deadlines
oAbility to interact with colleagues and clients courteously
oProblem solving
oNumeracy
oAccuracy and attention to detail
oCompetent Typist/Experience of audio typing
oMinute taking

Desirable

oIntermediate level Excel application of basic formulas and exception reporting
oKnowledge of RiO
oKnowledge of Procurement system

Experience

Essential

oCustomer facing role
oPrevious paid employment or administrative/office work for minimum of 2 years

Desirable

oWorking in and for a team
oHas previously worked in a GP surgery

Freedom to Act

Essential

oWorks within standard administrative procedures

Emotional effort

Essential

oOccasional indirect exposure to distressing or emotional circumstances

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.