Job summary
MEDICAL HR APPRENTICE
Hybrid Working - 37.5 hours - Monday to Friday
We have an exciting opportunity to join KMPTs Medical HR Team as a HR support working across the Revalidation, Appraisal & Job Plan and Roster teams.
We are commissioned to provide secondary mental health services across Kent and Medway, both in the community and within inpatient settings.
Medical HR are a small and welcoming team that will support you in gaining confidence, experience and required skills.
We work in a fast paced but supportive environment, where one day is different to the next.
Main duties of the job
You will be trained to support the Revalidation and Roster team members in all aspects of the Revalidation and Roster cycle, you will learn end to end Medical HR processes, these processes will be varied but you will be fully supported with a named mentor.
To provide an efficient and effective clerical and administrative support service to the Revalidation and Appraisal/Rota Team in accordance with Trust policies and procedures.
To communicate with staff, managers and clients, both written and verbally in a professional, sensitive and courteous manner, maintaining confidentiality at all times.
To attend regular meetings with the supervisor and assessor and attend training sessions leading to an Apprenticeship in Customer Service Level 2 with bespoke administration units.
About us
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Job description
Job responsibilities
To efficiently undertake basic administration and clerical duties which may include the following duties as directed:
- Data input, data extraction, photocopying, faxing, filing and typing duties as directed
- To deal with internal and external post and emails on a day to day basis
- To support the team to maintain accurate, timely and legible records
- To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
- To provide appropriate reception cover as and when required.
- To meet and greet visitors as required.
- To obtain and retrieve clinical/non-clinical records as requested.
- To support the control of clinics/appointments and retrieve records.
- To maintain filing systems in line with organisations policies and procedures.
- To assist with the ordering and maintenance of stock supplies (specific to role as appropriate).
- Collating information for reports
- Communicating with staff about training provision and booking training courses for staff
- To be a flexible and supportive member of the team.
- To maintain strict confidentiality at all times
- Attend and take part in team meetings & regular reviews with line manager.
- To prepare for and attend assessment meetings and participate in relevant training programmes as required by the Trust.
- Throughout the training period the post holder will be expected to complete all educational and training as required.
- To adhere to the local and national Health and Safety regulations and the organisations Policies and Procedures
- To sign a learning contract with the training provider and adhere to the agreement
- To assist in the administration process associated with service audits (specific to role as appropriate)
Skills and personal qualities
- Able to maintain Confidentiality
- Excellent oral and written communication skills
- Excellent interpersonal and team working skills
- Adaptable
- Close attention to detail
- Ability to prioritise workload
Job description
Job responsibilities
To efficiently undertake basic administration and clerical duties which may include the following duties as directed:
- Data input, data extraction, photocopying, faxing, filing and typing duties as directed
- To deal with internal and external post and emails on a day to day basis
- To support the team to maintain accurate, timely and legible records
- To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
- To provide appropriate reception cover as and when required.
- To meet and greet visitors as required.
- To obtain and retrieve clinical/non-clinical records as requested.
- To support the control of clinics/appointments and retrieve records.
- To maintain filing systems in line with organisations policies and procedures.
- To assist with the ordering and maintenance of stock supplies (specific to role as appropriate).
- Collating information for reports
- Communicating with staff about training provision and booking training courses for staff
- To be a flexible and supportive member of the team.
- To maintain strict confidentiality at all times
- Attend and take part in team meetings & regular reviews with line manager.
- To prepare for and attend assessment meetings and participate in relevant training programmes as required by the Trust.
- Throughout the training period the post holder will be expected to complete all educational and training as required.
- To adhere to the local and national Health and Safety regulations and the organisations Policies and Procedures
- To sign a learning contract with the training provider and adhere to the agreement
- To assist in the administration process associated with service audits (specific to role as appropriate)
Skills and personal qualities
- Able to maintain Confidentiality
- Excellent oral and written communication skills
- Excellent interpersonal and team working skills
- Adaptable
- Close attention to detail
- Ability to prioritise workload
Person Specification
Qualifications
Essential
- Maths and English Language GCSE
Desirable
- Maths and English Language GCSE Grade C/4 or above
Information Technology
Essential
- Microsoft Office Experience
Desirable
Person Specification
Qualifications
Essential
- Maths and English Language GCSE
Desirable
- Maths and English Language GCSE Grade C/4 or above
Information Technology
Essential
- Microsoft Office Experience
Desirable
