Single Point of Access Registered Mental Health Practitioner

Kent & Medway NHS & Social Care Partnership Trust

This job is now closed

Job summary

It's an exciting time to join us as we have recently received additional funding to expand and develop our Single Point of Access (SPoA) Service. This means we have a number of opportunities for qualified staff to join our innovative and welcoming team.

SPoA provides urgent mental health help and support over the phone to clients who are not currently receiving care and treatment from KMPT services.It also provides a referral management function. This is a critical role within the organisation as the first point of contact for those contacting secondary mental health care.

Clients contacting the service can speak directly to a Registered Mental Health professional (Nurse or Occupational Therapist) who will discuss their needs and identify the appropriate onwards support as required, either through signposting to primary care services or onwards referral to the appropriate secondary care service. Triage is undertaken via telephone-screening.

Main duties of the job

We are currently recruiting RMNs or OTs with mental health experience to become part of our clinically led Single Point of Access team in a variety of Band 6 roles.

We have a full-time roles available and the service operates across the full 24/7 period. The shift pattern consists of Earlies (0730hrs - 1530hrs), Lates (1400hrs - 2200hrs) and Nights (2000hrs - 0800hrs)

The successful candidates will join a growing multi-disciplinary team holding responsibility for triaging urgent and emergency referrals and the onward coordination into KMPT services across Kent and Medway.

We are looking for professionals with at least 12 months post qualification experience, who have excellent communication skills and a commitment to providing patient centred care. As a call centre based team,candidates must be IT literate with the ability to enter details into our clinical systems in a timely manner.

Our team base is currently Eastern and Coastal Area Offices in Canterbury.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Date posted

11 February 2022

Pay scheme

Agenda for change

Band

Band 6

Salary

£32,306 to £39,027 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-CORP0096-JD-B

Job locations

ECAO, Canterbury

Littlebourne Road

Canterbury

CT1 1AZ

Job description

Job responsibilities

The SPOA Clinician will work within the Mental Health referral management telephone triage service, which provides Urgent and Emergency Mental Health support to adult clients who are not currently receiving care and treatment from KMPT Services.

SPOA receive referrals for all of Kent & Medway Mental Health Services, we are the entry point into the secondary Mental Health pathway; delivering the right care at the right time.

Our service is delivered 24 hours a day, 7 days per week, and 365 days a year.

The post holder will be expected to work across the shift pattern to ensure the delivery of the service.

The SPOA clinician will work to promote effective inter-disciplinary and inter-agency relationships and acting as a link between clients, professionals and other services to ensure continuity of care.

The post-holder will be trained by us to provide a skilled telephone triage to individuals experiencing mental health difficulties.

The Single Point of Access offer an onward booking system to those patients accepted into Secondary Care, where appropriate we provide signposting advice and transfer to Primary care.

Job description

Job responsibilities

SPOA receive referrals for all of Kent & Medway Mental Health Services, we are the entry point into the secondary Mental Health pathway; delivering the right care at the right time.

Our service is delivered 24 hours a day, 7 days per week, and 365 days a year.

The post holder will be expected to work across the shift pattern to ensure the delivery of the service.

The post-holder will be trained by us to provide a skilled telephone triage to individuals experiencing mental health difficulties.

The Single Point of Access offer an onward booking system to those patients accepted into Secondary Care, where appropriate we provide signposting advice and transfer to Primary care.

Person Specification

Experience

Essential

Registered on Part 3 or 13 of the UKCC Professional Register
Evidence of continued professional development, appropriate to role
1 year post registration experience

Desirable

Post registration mentorship qualification desirable

Skills/Knowledge

Essential

Good IT skills
Effective communication skills

Desirable

Experience of assessment of mental health needs
Understanding of interagency working

Person Specification

Experience

Essential

Registered on Part 3 or 13 of the UKCC Professional Register
Evidence of continued professional development, appropriate to role
1 year post registration experience

Desirable

Post registration mentorship qualification desirable

Skills/Knowledge

Essential

Good IT skills
Effective communication skills

Desirable

Experience of assessment of mental health needs
Understanding of interagency working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.