Job summary
We are looking for a dynamic, self-motivated individual with a passion for delivering continuous improvement to front line services in healthcare.
However, more importantly we are looking for someone with the right personal attributes, attitude and drive for delivering support to frontline staff to make daily continuous improvement. We are committed to offering the role as a development opportunity for those that have aspirations for a career in change / improvement.
Whether you are an existing continuous improvement practitioner who would enjoy the challenge of working in a large NHS trust, or already working in healthcare with a passion for improvement, we would like to hear from you.
We are recruiting two patient first improvement practitioners, one based in Worthing (this role) and one based in Brighton. If you are interested in both roles, please apply separately for each role. If you are shortlisted you will attend one interview for both roles.
If you have any questions about the role or it's banding please contact Chris Clement - Patient First Team Leader - (Worthing, Southlands, St Richards) chris.clement@nhs.net or Bridget Pettitt - Senior Kaizen Office Business Partner - (Brighton, Haywards Heath) bridget.pettitt@nhs.net
Main duties of the job
You will provide support and coaching to implement Patient First Improvement System on the wards, with support and corporate teams. You will provide training on continuous improvement tools both face to face and via TEAMs.
Act as the Kaizen Office Business Partner for specific Divisions, providing support and coaching to implement and sustain Strategy Deployment maturity tracking with a particular focus on PFIS maturity, Directorate / Care Group level improvement huddles and divisional driver meetings whilst also supporting the divisions by ensuring there is sufficient divisional capability to implement and sustain the entire improvement management system.
About us
Join us atUHSussex, every day is different, you can be the change, better neverstops
AtUHSussexwe're proud to be at the heart of the NHS. As one of theUK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives:We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First.Our mission is summed up by our 'where better never stops' motto and no matter the role atUHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need itbecausewe know that to look after others we must first look after ourselves.
Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosingUHSussexyou are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that youdo.
Job description
Job responsibilities
Build strong working relationships with Directorate / Care Group and divisional leaders by providing direct coaching to deploy the entire management system at Directorate / Care Group level.
Engage and communicate regularly with divisional teams to build a rapport and act as a member of the divisional team.
Act as a coach, ensuring the use of the correct coaching approaches as required. Including the PFIS 3 step coaching model and relevant coaching skills such as effective questioning, active listening, generating tangible actions and giving helpful feedback.
Provide fair challenge at frontline, Directorate / Care Group and divisional meetings to challenge ways of working and provide insight into utilising the management system to bring about change and improvement requiring concentration in delivering the subject matter and ability to respond to questions posed.
Support the delivery of PFIS Refresh training and continuous improvement tools training to enable building of capability across the organisation, ensuring staff have the appropriate level of skills training to deliver continuous improvement as a business as usual activity. This will require long periods of intense concentration through potentially unpredictable scenarios where teams will be trying to absorb information and seek clarification.
Act as the lead trainer for continuous improvement tools training and be able to support A3 training with the ability to deliver all aspects of these training.
Job description
Job responsibilities
Build strong working relationships with Directorate / Care Group and divisional leaders by providing direct coaching to deploy the entire management system at Directorate / Care Group level.
Engage and communicate regularly with divisional teams to build a rapport and act as a member of the divisional team.
Act as a coach, ensuring the use of the correct coaching approaches as required. Including the PFIS 3 step coaching model and relevant coaching skills such as effective questioning, active listening, generating tangible actions and giving helpful feedback.
Provide fair challenge at frontline, Directorate / Care Group and divisional meetings to challenge ways of working and provide insight into utilising the management system to bring about change and improvement requiring concentration in delivering the subject matter and ability to respond to questions posed.
Support the delivery of PFIS Refresh training and continuous improvement tools training to enable building of capability across the organisation, ensuring staff have the appropriate level of skills training to deliver continuous improvement as a business as usual activity. This will require long periods of intense concentration through potentially unpredictable scenarios where teams will be trying to absorb information and seek clarification.
Act as the lead trainer for continuous improvement tools training and be able to support A3 training with the ability to deliver all aspects of these training.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant discipline or equivalent experience
Desirable
- Accredited lean qualification
Experience
Essential
- Evidence of continuous professional development
Desirable
- Experience in a continuous improvement system, ideally in the NHS
Experience
Essential
- Knowledge of continuous improvement tools
- Experience of providing continuous improvement training
- Knowledge and experience of coaching and coaching standards/ practices.
- Experience of training large groups
- Practical experience of implementing lean/ continuous improvement methodologies
- Proven training skills
- Advanced IT skills in particular Powerpoint, Excel & Outlook
skills
Essential
- Experience of building strong working relationships
- Able to manage own work objectives based on expected results
Desirable
- Coaching qualification
- Experience of delivering virtual training.
- Experience of coaching in a health care setting
Person Specification
Qualifications
Essential
- Educated to degree level in relevant discipline or equivalent experience
Desirable
- Accredited lean qualification
Experience
Essential
- Evidence of continuous professional development
Desirable
- Experience in a continuous improvement system, ideally in the NHS
Experience
Essential
- Knowledge of continuous improvement tools
- Experience of providing continuous improvement training
- Knowledge and experience of coaching and coaching standards/ practices.
- Experience of training large groups
- Practical experience of implementing lean/ continuous improvement methodologies
- Proven training skills
- Advanced IT skills in particular Powerpoint, Excel & Outlook
skills
Essential
- Experience of building strong working relationships
- Able to manage own work objectives based on expected results
Desirable
- Coaching qualification
- Experience of delivering virtual training.
- Experience of coaching in a health care setting
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
