Senior Health Care Support Worker

South West Yorkshire Partnership NHS Trust

Information:

This job is now closed

Job summary

37.5 Hours per week.

This is an opportunity for an experienced health care support worker to work in the community, as part of the Wakefield Intensive Home Based Treatment Team for Older People.

The team supports people over the age of 65 with mental health needs, who are in crisis in the community. The team practices positive risk taking to assist service users to be supported and treated in their own homes.

The team responds to referrals within 24 hours to provide robust assessments and formulate plans of care, using a patient centred approach, balancing the need to maintain their safety and reduce the risk of requiring hospital admission.

You will be joining a team of experienced registered nurses, health care support workers, medical staff and psychology. All staff are encouraged to voice and share their opinions regarding the support and treatment plans for each individual service user, to ensure that all service users receive the highest standard of care.

In return you will be supported and encouraged to develop and grow as a support worker through training and supervision.

You will need to be a car driver and have the use of a vehicle to undertake any necessary travel in connection with the duties.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

Main duties of the job

We are looking for someone who has a passion for supporting service users with Older Peoples needs. This is a dynamic and varied role where you will work as part of a team and autonomously.

You will need to be enthusiastic and motivated.

An essential part of the role is to be able to communicate and engage with service users in challenging situations, and who could be experiencing high levels of distress.

Due to the nature of crisis work, every day is different, and you will need to be flexible changing planned work when directed by senior staff.

You will be expected to follow and implement plans of care and feed back the outcome of the visits to senior staff.

You will be expected to document care delivery to a high standard in line with professional standards, local and national guidance.

At the time of advertising, this role does meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. We look forward to receiving your application.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-W1245

Job locations

Oasis Centre, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Job description

Job responsibilities

The post holder will:

Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers. To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

Contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

Apply knowledge of longer term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing advice and support.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

Assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role).

Attend to the service users personal care needs as required.

Participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role).

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms.Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Job description

Job responsibilities

The post holder will:

Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers. To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

Contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

Apply knowledge of longer term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing advice and support.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

Assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role).

Attend to the service users personal care needs as required.

Participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role).

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms.Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Special Knowledge & Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills.
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users.
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator.
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding.
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner.
  • Demonstrates Trust Values.
  • Excellent interpersonal skills.
  • Good administration and organisational skills.
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately.
  • Able to fulfil the requirements of the value based induction.

Desirable

  • Language skills other than English.
  • Experience of supervising/inducting others.

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.

Personal Attributes

Essential

  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent.
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)
  • NVQ level 3 in Health & Social Care or equivalent Or, level 2 qualification with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Level 4 units in Health & Social Care.
  • Experience of the speciality area.
  • Willingness to undertake further study towards level 4 qualification.

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.
Person Specification

Special Knowledge & Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills.
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users.
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator.
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding.
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner.
  • Demonstrates Trust Values.
  • Excellent interpersonal skills.
  • Good administration and organisational skills.
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately.
  • Able to fulfil the requirements of the value based induction.

Desirable

  • Language skills other than English.
  • Experience of supervising/inducting others.

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.

Personal Attributes

Essential

  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent.
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)
  • NVQ level 3 in Health & Social Care or equivalent Or, level 2 qualification with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Level 4 units in Health & Social Care.
  • Experience of the speciality area.
  • Willingness to undertake further study towards level 4 qualification.

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Oasis Centre, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Oasis Centre, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Joanne White

joanne.white@swyt.nhs.uk

01924316258

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-W1245

Job locations

Oasis Centre, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

West Yorkshire

WF1 3SP


Supporting documents

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