South West Yorkshire Partnership NHS Trust

Assistant Domestic Services Manager

This job is now closed

Job summary

37.5 hours per week (working on a rota basis 5 x 7.5 hour shifts including weekends and bank holidays)

We're looking for a proactive, people-focused Assistant Domestic Services Manager to help lead our busy Domestic Services team. If you're organised, energetic, and passionate about creating clean, safe, welcoming environments, this is your chance to step up.

What you'll do:

Support the Domestic Services Manager in day to day operations
Motivate and guide domestic staff to deliver high standards
Ensure cleaning schedules, audits, and compliance are always on point
Bring fresh ideas to improve quality and efficiency

The ability to lead, motivate and mentor staff is essential.

The ideal candidate will have previous experience, be able to plan in advance and be well organised. You must be flexible, reliable and hardworking with enhanced communication skills at all levels.

Experience in I.T skills are essential to this role.

The post is subject to a shift pattern which includes evenings, weekends and Bank Holidays.

It is expected to provide cover at other areas within the Trust portfolio as required, therefore a full clean driving licence is essential.

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

Main duties of the job

The post holder will assist in the day to day organisation and management of our Housekeeping and Domestic teams, the main purpose is to ensure safe, effective and compliant cleaning and meal services are delivered and maintained. You will be required to work to and maintain standards as set by the National Standards of Healthcare Cleanliness.

In this busy role you must be able to exercise effective leadership skills in managing performance and directing the FM cleaning services team. You will be required to communicate with ward and departmental managers and will be responsible for monitoring quality standards, compliance and take or facilitate appropriate action as required.

The ability to lead, motivate and mentor staff is essential.

The ideal candidate will have previous experience, be able to plan in advance, be well organised, be flexible, reliable and hardworking with enhanced communication skills at all levels.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Date posted

12 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-QA01448

Job locations

Cheswold Park Hospital

Cheswold Lane

Doncaster

South Yorkshire

DN5 8AR

Job description

Job responsibilities

JOB SUMMARY

To assist in the management and leadership of cleaning services that will comply with the requirements of the National Specifications for Cleanliness in the NHS.

Lead, train and supervise a team to departmental standards ensuring all relevant policies are adhered to.

KEY RESULT AREAS:

Responsible for the operational management of supervisory/domestic staff.

Responsible for the management of internal and external training for domestic staff.

Complex planning and deployment of mobile cleaning teams and development of an annual deep clean programme.

Ensure a 24/7 response to out of hours emergencies are available.

Assist the Domestic Services manager in the management of major outbreaks.

To regularly liaise with modern matrons/ward sisters/charge nurses/infection control team and other senior managers regarding the provision of cleaning service standards.

Ensure systems are in place to monitor the effectiveness of the cleaning services provided, ensuring that regular audits are being conducted in line with NHS specifications and corrective actions are taken. Provide quarterly and annual reports to the Facilities Manager.

Responsible for the implementation and maintenance of systems that assist with staff organisation and effectiveness, e.g. staff duty rosters, cleaning schedules, work instructions and procedures.

Management of the domestic services staffing, including workload management, recruitment, induction, training and development, appraisals, grievance and disciplinary matters.

Act as mentor for Modern Apprentices.

Ensuring effective communications with all staff are maintained through regular departmental meetings.

Maintain an up to date inventory of all domestic equipment and its location.

Responsible for ensuring the purchase of all operational consumables is controlled in line with set requirements and in accordance with the Trusts financial instructions ensuring auditable documentation is in place.

Produce a monthly report of expenditure against budget to the Facilities Manager.

Act as authorising signatory for domestic services staff travel claims, ensuring auditable documentation is in place.

Responsible for ensuring health and safety policies and procedures within the domestic services function are adhered to.

Responsible for ensuring risk assessments are completed for all activities and take appropriate corrective action to deal with identified risks with support from Risk Management.

Responsible for the development and management of the departments COSHH file and the investigation of any Datix incidents.

Day to day resolution of contract issues and monitoring the performance of contracted service against specification and agreed standards. Ensuring service provision is timely, of the required quality and in accordance with service level agreement/contract specification, and undertake regular monitoring of the service to verify the service providers obligations are being discharged and take remedial action if applicable.

Assist in the development of the services business continuity plans.

Manage and control domestic services key performance indicators, providing reports to the Facilities Manager.

Active member of the Facilities Management Team, Patient Environment Action Group and Association of Healthcare Cleaning Professionals.

Any other duties deemed commensurate with this post.

Communication with Others:

Facilities Management Team

External Suppliers

Supplies Department

Property Services

Administration Services

Domestic Services

Ward Staff

Personnel Services

Porters

Customers

Patients

Public

Environmental Health Officer

Trust Values

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respectat all time. The post holder must all time act in accordance with the Trusts Values:

We put the person first and in the centre

We know that families and carers matter

We are respectful, honest, open and transparent

We improve and aim to be outstanding

We are relevant today and ready for tomorrow

Safeguarding:

Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.

Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

Trust policies and commitments to be read in line with the relevant Trust Policy:

All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to:

ensure they are aware of the Whistleblowing Policy and how they raise concerns;

maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct;

understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the General Data Protection Regulation (GDPR), The Data Protection Act 2018 (DPA) and Trust Data Protection Policy;

comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually;

receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed;

understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy;

recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public. Contribute to a working environment which promotes and responds positively to difference and diversity;

ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participatingin relevanttraining;

comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision);

demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement;

abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached;

work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards.

adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds;

being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact;

Identify and report risks, hazards, incidents, accidents and near misses promptly;

In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care.

This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.

For full details of the role please see the supporting documents attached.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.