South West Yorkshire Partnership NHS Trust

Clinical Support Worker - Inpatient Services

The closing date is 15 June 2025

Job summary

37.5 hours per week - vacancies available across all our inpatient ward areas including Barnsley, Wakefield, Dewsbury, Doncaster, Calderdale and Kirklees

We are committed to providing exceptional care and support to our patients, carers and their families. Our values-based approach ensures that every team member embodies compassion, respect, and excellence. We are seeking dedicated and caring individuals to share those values as a Clinical Support Worker (CSW) at SWYTT, whilst at the same time help you reach your full potential in your career.

We offer comprehensive training, exciting career development opportunity, employee wellbeing support, foster an inclusive workplace where diversity is celebrated and offer generous staff benefits including NHS pension scheme.

We welcome applications from candidates who meet band 2 healthcare support criteria. Successful candidates will commence employment in a band 2 development role with a comprehensive induction and development plan.You will be required to achieve a set of competencies within 12 months of appointment to progress to a substantive band 3 CSW and continue employment with the Trust.

Shortlisted applicants will be invited to attend our values-based assessment centre on SATURDAY 21st JUNE at Fieldhead Hospital.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

Main duties of the job

You will play a crucial role in delivering high-quality care to our service users. You will work closely with nurses, doctors, and other healthcare professionals to ensure our patients receive the best possible care. Your responsibilities will include:

  • Assisting patients with personal care such as bathing, dressing, and feeding.
  • Supporting patients with mobility and ensuring their comfort and safety.
  • Helping to maintain a clean and safe environment.
  • Providing emotional support and companionship to patients and their families.
  • Possess excellent communication and interpersonal skills.
  • Be able to work effectively as part of a team.
  • Demonstrate reliability and a strong work ethic.
  • Have a willingness to learn and adapt to new challenges.
  • Kind and caring with a patient centred approach to success in your work.

Please see the additional info attached to this advert which showcases the different opportunities across our wards where this role will be available for you to join.

Visa sponsorship under the Health and Care Worker visa route can only be considered if the prorated salary meets the minimum threshold of £25,000, as required by the UK Visas and Immigration. For Band 3 roles, only full-time positions at the top of the pay scale meet this threshold. Therefore, sponsorship may not be possible depending on salary increment placement and working hours.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details

Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-QA01359

Job locations

Trust Headquarters, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

S Yorkshire

WF1 3SP


Job description

Job responsibilities

JOB SUMMARY

The post holder will:

under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise and guide service users, family and carers. To make the appropriate adjustments within own level of competence and be able to communicate any changes to service users and registered health care professionals.

be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, for eg, following the observation policy, identify and resolve potential problems within own levels of competence.

ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

feedback their observations to the registered professional / clinical team to contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities.

apply basic knowledge of longer-term health conditions, within the remit of care planning, providing advice, support and feedback to a registered professional.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role).

Support service users with personal care duties (bathing, toileting, dressing, support with meals, assist patients with their appearance), as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Undertakes a limited range of delegated clinical care duties relevant to the service provided/work area and records patient observations: e.g. taking blood pressure, blood glucose monitoring, pregnancy testing, observing patients for signs of agitation or distress, removal of peripheral cannula urinalysis, removal of catheter.

participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role).

For full details of the role please see the supporting documents attached.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Job description

Job responsibilities

JOB SUMMARY

The post holder will:

under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise and guide service users, family and carers. To make the appropriate adjustments within own level of competence and be able to communicate any changes to service users and registered health care professionals.

be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, for eg, following the observation policy, identify and resolve potential problems within own levels of competence.

ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

feedback their observations to the registered professional / clinical team to contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities.

apply basic knowledge of longer-term health conditions, within the remit of care planning, providing advice, support and feedback to a registered professional.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role).

Support service users with personal care duties (bathing, toileting, dressing, support with meals, assist patients with their appearance), as part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Undertakes a limited range of delegated clinical care duties relevant to the service provided/work area and records patient observations: e.g. taking blood pressure, blood glucose monitoring, pregnancy testing, observing patients for signs of agitation or distress, removal of peripheral cannula urinalysis, removal of catheter.

participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role).

For full details of the role please see the supporting documents attached.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Special Knowledge/Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills;
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users;
  • Demonstrates safe decision-making skills commensurate with role;
  • Excellent communicator;
  • Good IT/keyboard skills;
  • Diversity/Cultural understanding;
  • Knows responsibilities regarding confidentiality and trust;
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc;
  • Non-judgemental, empathetic manner;
  • Demonstrates Trust Values;
  • Excellent interpersonal skills;
  • Good administration and organisational skills;
  • Able to use observation skills to identify potential services user, environmental risks etc. and act appropriately;
  • Able to fulfil the requirements of the value-based induction.

Desirable

  • Language skills other than English.
  • Experience of supervising/inducting others.

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.

Personal Attributes

Essential

  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • Ability to travel around the Trust as appropriate to role.

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Qualifications

Essential

  • GCSE A-D or grade 3-9 in English and Maths or equivalent.
  • Level 2 qualification/or working through, with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
  • Experience of the speciality area.
  • Willingness to undertake further study.

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.
Person Specification

Special Knowledge/Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills;
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users;
  • Demonstrates safe decision-making skills commensurate with role;
  • Excellent communicator;
  • Good IT/keyboard skills;
  • Diversity/Cultural understanding;
  • Knows responsibilities regarding confidentiality and trust;
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc;
  • Non-judgemental, empathetic manner;
  • Demonstrates Trust Values;
  • Excellent interpersonal skills;
  • Good administration and organisational skills;
  • Able to use observation skills to identify potential services user, environmental risks etc. and act appropriately;
  • Able to fulfil the requirements of the value-based induction.

Desirable

  • Language skills other than English.
  • Experience of supervising/inducting others.

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.

Personal Attributes

Essential

  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • Ability to travel around the Trust as appropriate to role.

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Qualifications

Essential

  • GCSE A-D or grade 3-9 in English and Maths or equivalent.
  • Level 2 qualification/or working through, with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
  • Experience of the speciality area.
  • Willingness to undertake further study.

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Trust Headquarters, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

S Yorkshire

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Trust Headquarters, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

S Yorkshire

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Richard Butterfield

richard.butterfield@swyt.nhs.uk

07951334688

Details

Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-QA01359

Job locations

Trust Headquarters, Fieldhead Hospital

Ouchthorpe Lane

Wakefield

S Yorkshire

WF1 3SP


Supporting documents

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