Administrative Supervisor.

South West Yorkshire Partnership NHS Trust

The closing date is 10 April 2025

Job summary

37.5 Hours Per Week.

We are looking for an individual to provide proactive, comprehensive, and professional day to day support to the Unison Branch and all branch officers, leading in co-ordination of branch activities agreed by the branch committee and communication to branch staff up to date Unison communications.

This role will involve effective administration to the branch, supervision of branch office staff and enquires from members, regional officers and employers. You will be confident in your communication, you will be required to keep various systems up to date and accurate.

For further information please contact Anne Magge on 07788300733

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Main duties of the job

Responsible for administration of Unison Branch Office, reporting to Branch Secretary.

To be willing to learn systems, process and procedures required by National Unison Office.

Support and inform all new branch members on Unison procedures.

Organise and undertake recruitment events to increase Unison membership.

Build and maintain working partnerships with internal and external stakeholders.

Be able to supervise staff Appraisals, Sickness, Problem Solving

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Date posted

27 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-QA01338

Job locations

Field Head Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP


Job description

Job responsibilities

Undertake delegated duties under the supervision of the Business Administrative Manager. Consulting as necessary and working collaboratively to deliver a comprehensive service.

Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.

Work in partnership with others; develop knowledge to promote an holistic service.

Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.

Supervise and delegate work to Admin/secretarial staff, participate in their induction, training, appraisal etc.

May be required to work in challenging environments which could include lone working and conflict resolution.

Undertake and maintain the required statutory, mandatory and core training as required by the specific area of service.

Work flexibly to meet the needs of the service.

For further information, please see job description attached.

Job description

Job responsibilities

Undertake delegated duties under the supervision of the Business Administrative Manager. Consulting as necessary and working collaboratively to deliver a comprehensive service.

Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.

Work in partnership with others; develop knowledge to promote an holistic service.

Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.

Supervise and delegate work to Admin/secretarial staff, participate in their induction, training, appraisal etc.

May be required to work in challenging environments which could include lone working and conflict resolution.

Undertake and maintain the required statutory, mandatory and core training as required by the specific area of service.

Work flexibly to meet the needs of the service.

For further information, please see job description attached.

Person Specification

Qualifications

Essential

  • NVQ level 4 in Business Administration or equivalent level qualification,
  • Or, be able to demonstrate competency at level 4 in an Admin/secretarial /supervisory position.

Desirable

  • Group Facilitation skills
  • Willingness to undertake further study/development.
  • Degree

Experience

Essential

  • in General Administration/ Supervisory Management eg. Project management, Sickness management, recruitment, etc.
  • In dealing with the public.
  • In working as an effective team member.
  • in prioritising own workload and meeting deadlines

Special Knowledge and Skills

Essential

  • As appropriate to the role:
  • Excellent written communication skills, with the ability to deal with and prepare routine written correspondence
  • Excellent verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
  • Strong analytical and problem solving skills
  • Sound knowledge of Data Protection Act
  • Demonstrate excellent customer care skills
  • Providing and receiving supervision
  • Enthusiastic, able to work flexibly
  • Excellent communicator, numeracy/ literacy, IT/keyboard skills
  • Diversity/Cultural understanding
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and previous exposure to emotional, distressing or hazardous situations
  • Non-judgemental, empathetic manner
  • Demonstrates Trust Values
  • Excellent interpersonal skills
  • Able to use observation skills to identify potential risks and act appropriately
  • In working effectively, professionally and independently or as part of a team
  • In demonstrating initiative, decision-making and prioritisation skills.

Desirable

  • Financial Management skills
  • Language skills other than English

Training.

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training and maintain skills.

Desirable

  • Information Governance

Physical Attributes

Essential

  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)

Personal Attributes

Essential

  • Ability to be flexible to meet the demands of the post.
  • Responsive attitude and approach
  • Dress appropriately for the environment
  • Ability to travel around the Trust as appropriate to role
Person Specification

Qualifications

Essential

  • NVQ level 4 in Business Administration or equivalent level qualification,
  • Or, be able to demonstrate competency at level 4 in an Admin/secretarial /supervisory position.

Desirable

  • Group Facilitation skills
  • Willingness to undertake further study/development.
  • Degree

Experience

Essential

  • in General Administration/ Supervisory Management eg. Project management, Sickness management, recruitment, etc.
  • In dealing with the public.
  • In working as an effective team member.
  • in prioritising own workload and meeting deadlines

Special Knowledge and Skills

Essential

  • As appropriate to the role:
  • Excellent written communication skills, with the ability to deal with and prepare routine written correspondence
  • Excellent verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
  • Strong analytical and problem solving skills
  • Sound knowledge of Data Protection Act
  • Demonstrate excellent customer care skills
  • Providing and receiving supervision
  • Enthusiastic, able to work flexibly
  • Excellent communicator, numeracy/ literacy, IT/keyboard skills
  • Diversity/Cultural understanding
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and previous exposure to emotional, distressing or hazardous situations
  • Non-judgemental, empathetic manner
  • Demonstrates Trust Values
  • Excellent interpersonal skills
  • Able to use observation skills to identify potential risks and act appropriately
  • In working effectively, professionally and independently or as part of a team
  • In demonstrating initiative, decision-making and prioritisation skills.

Desirable

  • Financial Management skills
  • Language skills other than English

Training.

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training and maintain skills.

Desirable

  • Information Governance

Physical Attributes

Essential

  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)

Personal Attributes

Essential

  • Ability to be flexible to meet the demands of the post.
  • Responsive attitude and approach
  • Dress appropriately for the environment
  • Ability to travel around the Trust as appropriate to role

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Field Head Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Field Head Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Evelyn Beckley

evelyn.beckley@swyt.nhs.uk

01924316396

Date posted

27 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-QA01338

Job locations

Field Head Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP


Supporting documents

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