Learning & Development Coordinator

South West Yorkshire Partnership NHS Trust

Information:

This job is now closed

Job summary

Do you have administration experience and looking for an exciting new challenge? We have an opportunity for a coordinator to join our Learning and Development Team.

As the Learning and Development Coordinator, you will play a crucial role in planning, organising, and facilitating training programs, both in-house and external. You will ensure that learning objectives are aligned with organisational goals and that the training process runs smoothly from start to finish.

You will need the following skills:

Ability to work autonomously.

Good Team Player.

Strong organisational skills.

Keen eye for attention to detail.

Excellent communication abilities.

Experience of using Microsoft packages and bespoke databases.

An understanding of data reporting.

Strong interpersonal and customer service skills.

For full job description, please see attached supporting documents.

Please note that whilst this fixed-term role is currently due to end January 2025, there is a possibility that the end date may be extended. This will be discussed at interview stage.

Main duties of the job

The accurate and timely inputting of data using the computerised booking systems (Electronic Staff Record ESR / Oracle Learning Management system).

Good knowledge of courses provided or supported by the Learning & Development function on behalf of the five localities within the Trust.

To produce and disseminate promotional material as required for programmes provided or supported by the L&D function.

To provide administrative support to the Learning & Development Senior Management Teams.

To process internal & external course bookings as per process ensuring any cancellations and or changes are communicated timely

To liaise with internal/external training providers as directed by Coordination Team Manager. Organise, and support delivery of, Learning & Development activities and events.

To maintain accurate electronic filing systems as required for study forms and all associated documentation in connection with study leave applications and course bookings.

To extract data and produce standard reports from ESR as directed or requested from the Coordination Team Manager.

To support with all queries into the L&D department via generic inboxes, telephone enquiries and any other forms escalating more complex queries to the E-learning Co-ordinator and other L&D team members, as appropriate.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Date posted

01 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

C9378-QA01258

Job locations

Fieldhead Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP


Job description

Job responsibilities

The post holder will undertake clerical and administrative duties for Learning and Development, operating and prioritising tasks on the computerised course booking systems, contributing to the day to day running of the centre and working with other staff to provide an effective and courteous service to all customers.

Job description

Job responsibilities

The post holder will undertake clerical and administrative duties for Learning and Development, operating and prioritising tasks on the computerised course booking systems, contributing to the day to day running of the centre and working with other staff to provide an effective and courteous service to all customers.

Person Specification

Experience

Essential

  • Experience of data input and retrieval.
  • Experience of teamwork.
  • Experience of working in an administrative environment in a large, complex organisation.
  • Experience of customer service.

Desirable

  • Experience providing reception service to staff , other agencies and the public.
  • Audio visual equipment experience.

Training

Essential

  • A willingness to undertake further training as necessary.
  • Evidence of personal development.

Special Skill/Knowledge

Essential

  • Good working knowledge Microsoft Office applications.
  • Keyboard skills.
  • Ability to work on own initiative and as part of a team.
  • Ability to wok to deadlines.
  • Ability to prioritise workload.
  • Ability to work methodically and prioritise tasks.
  • Good communication skills.
  • Good customer service skills.

Desirable

  • Good working knowledge of the Electronic Staff Record / Oracle databases.

Physical Attributes

Essential

  • Ability to undertake the duties and demands of the post.

Qualifications

Essential

  • Level 3 qualification or equivalent relevant experience.
  • RSA/OCR II Text processing or equivalent.

Desirable

  • Microsoft Applications qualifications e.g. ECDL.

Personal Attributes

Essential

  • The ability to undertake any necessary travel in connection with the duties of the post.
Person Specification

Experience

Essential

  • Experience of data input and retrieval.
  • Experience of teamwork.
  • Experience of working in an administrative environment in a large, complex organisation.
  • Experience of customer service.

Desirable

  • Experience providing reception service to staff , other agencies and the public.
  • Audio visual equipment experience.

Training

Essential

  • A willingness to undertake further training as necessary.
  • Evidence of personal development.

Special Skill/Knowledge

Essential

  • Good working knowledge Microsoft Office applications.
  • Keyboard skills.
  • Ability to work on own initiative and as part of a team.
  • Ability to wok to deadlines.
  • Ability to prioritise workload.
  • Ability to work methodically and prioritise tasks.
  • Good communication skills.
  • Good customer service skills.

Desirable

  • Good working knowledge of the Electronic Staff Record / Oracle databases.

Physical Attributes

Essential

  • Ability to undertake the duties and demands of the post.

Qualifications

Essential

  • Level 3 qualification or equivalent relevant experience.
  • RSA/OCR II Text processing or equivalent.

Desirable

  • Microsoft Applications qualifications e.g. ECDL.

Personal Attributes

Essential

  • The ability to undertake any necessary travel in connection with the duties of the post.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Fieldhead Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Fieldhead Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Richard Meyers

Richard.Meyers@swyt.nhs.uk

07785414004

Date posted

01 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

C9378-QA01258

Job locations

Fieldhead Hospital

Ouchthorpe Lane

Wakefield

WF1 3SP


Supporting documents

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