Cleaning Operative - Band 2

Job description

Job responsibilities

The post holder will:

Be part of a comprehensive domestic cleaning service at South West Yorkshire Partnership NHS Foundation Trust.

Perform domestic duties including deep clean in line with National Cleaning Standards and Operational Procedures.

Assist in the provision and maintenance of a high quality, customer responsive service by providing general linen service duties.

1.1 KEY RESULT AREAS:

To be responsible to a high standard of cleanliness in clinical areas, offices, public areas and external areas using the appropriate recognised cleaning methods.

Responsible for advanced and deep cleaning projects including internal and external windows, carpets and high level dusting (dependant on work area)

Responsible for identifying areas to be cleaned, plan and organise a cleaning programme with relevant ward or departmental staff, ensuring patient, staff and visitor safety is not compromised.

Operating cleaning equipment, machinery in accordance with manufacturers instruction ensuring that it is in a good clean working order, reporting faults immediately to supervisor.

Use the correct use of PPE appropriate to the area and task undertaken in line with Trust policies. Ensuring the colour coded equipment used is appropriate to the area and task undertaken.

Change curtains on rotation or in the event of infection.

Follow policy and run all water taps/showers in designated areas on a daily basis and record on checklist.

Check out spot cleaning to ensure spillages and incidents are dealt with swiftly and efficiently, supported by clinical staff as appropriate.

To adhere to all relevant COSHH assessments and safety data sheets when preparing, using and disposing of cleaning chemicals.

To have a good understanding of COSHH and to report any issues to your supervisor.

Assist patients to feel at ease in the hospital environment, responding to directional requests, referring enquiries to the appropriate staff.

Report any damaged furniture, fittings, equipment and decor to supervisor.

Check and report out of date portable appliance testing dates to supervisor for rectification.

Report any infestation sightings to the supervisor.

Responsible for maintaining, rotating domestic stock levels, requesting stock for areas and ensuring safe storage.

Ensure that all waste is correctly sorted into the appropriate waste streams, label and dispose of all waste streams from the ward/department, observing all relevant recycling policies and procedures and take to recognised designated points.

Maintain and update paper based records and information as required, including but not limited to timesheets, cleaning rectification records etc.

Respond to initial complaints, taking appropriate action as required.

Perform assigned duties in the event of a major incident in line with Trust Policy.

Ensure that the required National Standards of Cleanliness and hygiene are maintained, rectifying any defects.

Operate and use equipment and various cleaning agents when safe to do so and having received full training to Trust/National Standards.

Maintain all equipment in a clean condition, reporting any malfunctioning or broken equipment as appropriate.

Maintain accurate documentation using appropriate documents/systems in accordance with local and Trust standards.

Open and/or close unit, set alarm, check security of building as required.

Communicate effectively with stakeholders (colleagues, patients, visitors, managers and other staff) especially when there are barriers to understanding, eg care of the confused patient, care of patients with forms of dementia, care of patients with behavioural problems.

To maintain the cleanliness of the working environment to National Cleanliness Standards.

To ensure the correct use of laundry bags with particular regard to soiled infectious linen and laundry (dependant on area of work).

To receive, check, sort and distribute clean linen to wards and departments daily (dependant on area of work).

To order stock and control linen levels so that adequate supplies are maintained as per laundry contract (dependant on area of work).

Ensure quality inspections are maintained and recorded following deliveries of linen (dependant on area of work).

Any other duties commensurate with this post.

1.2 WORKING AS PART OF A TEAM:

Work as an effective team member and support continued team development.

Support the training of new and existing staff by demonstrating the use of equipment or procedures that you have been trained in.

Actively engage in good team working to facilitate effective relationships with everyone.

Ensure awareness of when and how to report untoward incidents and how to respond appropriately with patients or relatives complaints.

1.3 MANAGING SELF:

Participate in the Trust appraisal and personal development plan process by identifying your own development needs and agreeing development plans for these.

Ensure your required mandatory and job specific training is kept up to date.

Ensure your own actions support equality, diversity, rights and maintain quality.

Respect the privacy and dignity of others whilst carrying out domestic duties.

Maintain the safety of other peoples property.

Any other duties that are commensurate with this post.

1.4 FINANCIAL RESPONSIBLITY:

This position has no financial responsibility.

TRUST VALUES:

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people eg, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respectat all time. The post holder must all time act in accordance with the Trusts Values:

Honest, open, transparent

Respectful

Person first and in the centre

Improve and be outstanding

Relevant today, ready for tomorrow

Families and carers matter

SAFEGUARDING:

Report any concerns regarding the safety or wellbeing of children, adult service users, members of their families etc, in accordance with Trust Policy.

Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

For full Job Description please see the attachedin Supporting Information.

Person Specification

Experience

Essential

• Ability to work on own or in a team on a regular basis without direct supervision.
• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability) (if applicable to work area).

Desirable

• Knowledge of cleaning within a large setting or healthcare establishment.
• Knowledge of the potential of cross contamination within a healthcare setting.

PHYSICAL ATTRIBUTES

Essential

• A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Qualifications

Essential

• BICSc qualification or willing to undertake and successfully complete within 12 months or equivalent experience at Level 2

Desirable

• Good knowledge of Health and Safety

TRAINING

Essential

• Experience of working within a customer focused environment.
• Commitment to undertake relevant training commensurate to the job role.

SPECIAL KNOWLEDGE/SKILLS

Essential

• Ability to communicate clearly and effectively.
• Ability to communicate with service users who may have behavioural issues or sever communication difficulties.
• Ability to plan your own work on a regular basis.
• Able to understand written and spoken instructions.
• Deal with day to day workloads linked to hygiene procedures and be able to follow written cleaning instructions .
• Be able to use heavy equipment on a regular basis.
• Knowledge of COSHH.
• Handle hazardous cleaning chemicals on a regular basis.
• Knowledge of infection control in the cleaning environment or be willing to be trained.
• Ability to use cleaning tools and assemble / dismantle cleaning equipment.

PERSONAL ATTRIBUTES

Essential

• Presentable, polite with a friendly manner.
• Caring approach.
• Adaptable and flexible to the changing needs of the service.
• Self-motivated and enthusiastic.
• Approachable and diplomatic.
• Ability to rectify cleaning standards in a timely manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

72 Victoria Road

Elland

West Yorkshire

HX50QF

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)