South West Yorkshire Partnership NHS Trust

Housekeeper

Information:

This job is now closed

Job summary

Part time - 30 hours per week

The post holder is a member of the Facilities Team based in Housekeeping and Domestic Services and will be responsible for carrying out catering and cleaning duties across the Kendray Hospital site, reporting to Housekeeping and Domestic Supervisors and the Housekeeping Manager. The role requires flexibility in approach to the duties.

Main duties of the job

The cleaning and good housekeeping of the hospital environment and equipment.

The removal of refuse and soiled/infected linen and waste.

To undertake all patient related catering duties, including the preparation, production, delivery, presentation and removal of food.

The movement of goods.

To report any security matters which require attendance.

Responsible for the safety and security of any goods/equipment used.

To organise and sort goods/items in an effective manner for use and distribution.

Ensure an adequate supply of items/equipment necessary for the role are maintained.

Ensuring all communications are responded to in an efficient/timely manner.

To provide a warm professional welcome and supportive communication to Service Users and visitors to the Trust, providing an efficient and courteous service.

To ensure that the correct uniform and PPE is worn at all times whilst on duty.

To undertake the duties of any of the specific job role ensuring that all procedures, correct practices are adhered to.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details

Date posted

13 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9378-QA01117

Job locations

Kendray Hospital

Doncaster Road

Barnsley

S Yorkshire

S70 3RD


Job description

Job responsibilities

JOB SUMMARY

To provide a high standard of domestic, catering and general household duties within a ward environment for people with mental health problems. Duties will be carried out in line with the National standards of cleanliness.

KEY RESULT AREAS:

Establish and maintain good working relationships and clear areas of communications with ward staff and service users whilst delivering the core duties of a housekeeping service.

1. Housekeeping Duties

a. Receive and store all food in accordance with set standards and Trust policy.

b. Maintain accurate records in relation to food storage and regeneration of food in accordance with Trust policy.

c. To regenerate/prepare and serve meals and sundry items of food in accordance with set standards. Provide and prepare ad hoc meals when requested by service user, liaising with named nurse to ensure care plans are followed.

d. To prepare for meal times ensuring menus are displayed in accordance with set standards.

e. To prepare for the requisitioning of sundry items of food, cleaning materials, linen and equipment for authorisation by the Clinical or Facilities Service Manager.

f. Remove and store dirty linen to appropriate storage area with due care and attention to moving and handling techniques.

g. To store linen personal clothing as laundered and ensure sufficient stocks are available at all times to meet service user requirements.

h. To launder bed linen within the unit as required and in accordance with Trust policy.

i. Support Service Users in guiding them to use laundry equipment when required.

j. Communicate with multidisciplinary teams (nursing staff, catering, dietitians and facilities) to ensure service users receive special diets in accordance with nutritional requirements and care plans.

k. Liaise and communicate any menu changes and answer any queries relating to menu changes with service users and nursing staff.

2. General Duties

To provide a full cleaning/housekeeping service within the ward in accordance with work schedules. Reporting and actioning discrepancies as they occur:

a. Damp dust all items in bed area, e.g. bedside cabinets, bed frame, lamps, chairs, etc (furniture in bed areas to be moved once a week to facilitate cleaning of pipes, skirting and ledges).

b. Damp dust all other furniture and fittings, e.g. tables, trolleys, window sills.

c. Empty and dispose of all household /clinical waste in accordance with Infection Control and Health and Safety policies.

d. To supply and replenish consumables i.e. Paper towels, toilet rolls, soap etc.

e. Report mechanical defects, pest sightings or building/environmental faults to appropriate personnel.

f. To follow units operational procedures for securing and locking doors.

g. To spot clean spillages as they occur in line with Infection Control and Health and Safety polices.

3. Dishwashing

a. Washing up teacups, saucers, side plates and cutlery after beverages and main meals.

b. Cleaning of bulk food heated trolleys after each meal.

c. Cleaning of kitchen surfaces.

d. Cleaning of catering equipment.

e. Damp mopping of kitchen floor. Spot mop spillages.

4. Sanitary Fittings

a. Cleaning WC pans, urinals, bidets and slop hoppers.

b. Cleaning of wash hand basins, baths, showers.

c. Cleaning of fittings e.g. tiled splashback, mirror, towel cabinet.

d. Damp mopping sanitary and sluice areas.

e. Replenish supplies of paper towels, toilet rolls and soap.

5. Floor Care

a. Dry mop, sweep all floors to remove dust and refuse.

b. Damp mop all floor areas and spot mop to remove spillage.

c. Machine scrubbing of all hard floors.

d. Vacuum carpeted areas.

e. Cleaning carpets with hot water extraction.

f. Clean all equipment thoroughly.

6. Weekly Duties

a. High dusting of walls and fitting e.g. bed rails, door frames, high ledges, signs.

b. Damp dusting all pipes and ledges.

c. Thoroughly clean all catering equipment, e.g. cookers, fridges. Etc.

7. Periodic Duties

a. Maintenance of hard floors surfaces, eg scrubbing and drying, redressing floor surfaces where applicable.

b. Washing of paintwork.

c. Cleaning wheels of beds, bedside lockers.

d. Curtain changing.

e. Thorough cleaning of all equipment and machinery used in domestic duties.

f. Cleaning of store cupboards for materials, equipment, etc.

g. Thorough cleaning of furniture.

General

To carry out duties having due regard to Health and Safety, Food Hygiene and COSHH regulations. The post will involve manual handling duties and constant movement and standing for the duration of the shift eg Dexterity whist using floor equipment, stretching, bending, lifting light weight, pushing and pulling equipment. There will be occasional exposure to noxious smells whilst cleaning sanitary areas and smoke rooms.

The content of this post will be reviewed in conjunction with the postholder when necessary in line with service developments.

The postholders duties must, at all times, be carried out in compliance with the Trusts Policies and Procedures, in particular the postholder must act in accordance with the Equal Opportunities and Health and Safety Policies.

This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the grade as directed by the Housekeeping and Domestic Services Manager/Supervisors.

TRUST VALUES:

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people eg service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respectat all time. The post holder must all time act in accordance with the Trusts Values:

Honest, open, transparent

Respectful

Person first and in the centre

Improve and be outstanding

Relevant today, ready for tomorrow

Families and carers matter

SAFEGUARDING:

Report any concerns regarding the safety or wellbeing of children, adult service users, members of their families etc, in accordance with Trust Policy.

Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

For full details of the role please see the supporting documents attached.

Job description

Job responsibilities

JOB SUMMARY

To provide a high standard of domestic, catering and general household duties within a ward environment for people with mental health problems. Duties will be carried out in line with the National standards of cleanliness.

KEY RESULT AREAS:

Establish and maintain good working relationships and clear areas of communications with ward staff and service users whilst delivering the core duties of a housekeeping service.

1. Housekeeping Duties

a. Receive and store all food in accordance with set standards and Trust policy.

b. Maintain accurate records in relation to food storage and regeneration of food in accordance with Trust policy.

c. To regenerate/prepare and serve meals and sundry items of food in accordance with set standards. Provide and prepare ad hoc meals when requested by service user, liaising with named nurse to ensure care plans are followed.

d. To prepare for meal times ensuring menus are displayed in accordance with set standards.

e. To prepare for the requisitioning of sundry items of food, cleaning materials, linen and equipment for authorisation by the Clinical or Facilities Service Manager.

f. Remove and store dirty linen to appropriate storage area with due care and attention to moving and handling techniques.

g. To store linen personal clothing as laundered and ensure sufficient stocks are available at all times to meet service user requirements.

h. To launder bed linen within the unit as required and in accordance with Trust policy.

i. Support Service Users in guiding them to use laundry equipment when required.

j. Communicate with multidisciplinary teams (nursing staff, catering, dietitians and facilities) to ensure service users receive special diets in accordance with nutritional requirements and care plans.

k. Liaise and communicate any menu changes and answer any queries relating to menu changes with service users and nursing staff.

2. General Duties

To provide a full cleaning/housekeeping service within the ward in accordance with work schedules. Reporting and actioning discrepancies as they occur:

a. Damp dust all items in bed area, e.g. bedside cabinets, bed frame, lamps, chairs, etc (furniture in bed areas to be moved once a week to facilitate cleaning of pipes, skirting and ledges).

b. Damp dust all other furniture and fittings, e.g. tables, trolleys, window sills.

c. Empty and dispose of all household /clinical waste in accordance with Infection Control and Health and Safety policies.

d. To supply and replenish consumables i.e. Paper towels, toilet rolls, soap etc.

e. Report mechanical defects, pest sightings or building/environmental faults to appropriate personnel.

f. To follow units operational procedures for securing and locking doors.

g. To spot clean spillages as they occur in line with Infection Control and Health and Safety polices.

3. Dishwashing

a. Washing up teacups, saucers, side plates and cutlery after beverages and main meals.

b. Cleaning of bulk food heated trolleys after each meal.

c. Cleaning of kitchen surfaces.

d. Cleaning of catering equipment.

e. Damp mopping of kitchen floor. Spot mop spillages.

4. Sanitary Fittings

a. Cleaning WC pans, urinals, bidets and slop hoppers.

b. Cleaning of wash hand basins, baths, showers.

c. Cleaning of fittings e.g. tiled splashback, mirror, towel cabinet.

d. Damp mopping sanitary and sluice areas.

e. Replenish supplies of paper towels, toilet rolls and soap.

5. Floor Care

a. Dry mop, sweep all floors to remove dust and refuse.

b. Damp mop all floor areas and spot mop to remove spillage.

c. Machine scrubbing of all hard floors.

d. Vacuum carpeted areas.

e. Cleaning carpets with hot water extraction.

f. Clean all equipment thoroughly.

6. Weekly Duties

a. High dusting of walls and fitting e.g. bed rails, door frames, high ledges, signs.

b. Damp dusting all pipes and ledges.

c. Thoroughly clean all catering equipment, e.g. cookers, fridges. Etc.

7. Periodic Duties

a. Maintenance of hard floors surfaces, eg scrubbing and drying, redressing floor surfaces where applicable.

b. Washing of paintwork.

c. Cleaning wheels of beds, bedside lockers.

d. Curtain changing.

e. Thorough cleaning of all equipment and machinery used in domestic duties.

f. Cleaning of store cupboards for materials, equipment, etc.

g. Thorough cleaning of furniture.

General

To carry out duties having due regard to Health and Safety, Food Hygiene and COSHH regulations. The post will involve manual handling duties and constant movement and standing for the duration of the shift eg Dexterity whist using floor equipment, stretching, bending, lifting light weight, pushing and pulling equipment. There will be occasional exposure to noxious smells whilst cleaning sanitary areas and smoke rooms.

The content of this post will be reviewed in conjunction with the postholder when necessary in line with service developments.

The postholders duties must, at all times, be carried out in compliance with the Trusts Policies and Procedures, in particular the postholder must act in accordance with the Equal Opportunities and Health and Safety Policies.

This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the grade as directed by the Housekeeping and Domestic Services Manager/Supervisors.

TRUST VALUES:

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people eg service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respectat all time. The post holder must all time act in accordance with the Trusts Values:

Honest, open, transparent

Respectful

Person first and in the centre

Improve and be outstanding

Relevant today, ready for tomorrow

Families and carers matter

SAFEGUARDING:

Report any concerns regarding the safety or wellbeing of children, adult service users, members of their families etc, in accordance with Trust Policy.

Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

For full details of the role please see the supporting documents attached.

Person Specification

SPECIAL KNOWLEDGE/SKILLS

Essential

  • Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner
  • Ability to work without immediate supervision, being able to prioritise, and use own initiative
  • Positive can do attitude

Desirable

  • Basic Health & Safety awareness

TRAINING

Essential

  • Commitment to undertaking relevant training commensurate to the job role

Qualifications

Essential

  • Level 2 Food Safety Certificate
  • Basic literacy and numeric skills

Experience

Essential

  • Previous experience of working in a demanding work environment

Desirable

  • Previous experience of working in an industrial cleaning and/or catering environment
  • Experience within a customer care/or a patient focused environment

PERSONAL ATTRIBUTES

Essential

  • Smart appearance
  • Ability to work as part of a team
  • Flexible approach to working patterns, change and unpredictable environments
  • Caring, friendly attitude.
  • Ability to deliver high standards of work at all times

PHYSICAL ATTRIBUTES

Essential

  • Ability to undertake the duties and demands of the post.
  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Person Specification

SPECIAL KNOWLEDGE/SKILLS

Essential

  • Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner
  • Ability to work without immediate supervision, being able to prioritise, and use own initiative
  • Positive can do attitude

Desirable

  • Basic Health & Safety awareness

TRAINING

Essential

  • Commitment to undertaking relevant training commensurate to the job role

Qualifications

Essential

  • Level 2 Food Safety Certificate
  • Basic literacy and numeric skills

Experience

Essential

  • Previous experience of working in a demanding work environment

Desirable

  • Previous experience of working in an industrial cleaning and/or catering environment
  • Experience within a customer care/or a patient focused environment

PERSONAL ATTRIBUTES

Essential

  • Smart appearance
  • Ability to work as part of a team
  • Flexible approach to working patterns, change and unpredictable environments
  • Caring, friendly attitude.
  • Ability to deliver high standards of work at all times

PHYSICAL ATTRIBUTES

Essential

  • Ability to undertake the duties and demands of the post.
  • A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Kendray Hospital

Doncaster Road

Barnsley

S Yorkshire

S70 3RD


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Kendray Hospital

Doncaster Road

Barnsley

S Yorkshire

S70 3RD


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Katie Whittam

katie.whittam@swyt.nhs.uk

01226644412

Details

Date posted

13 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9378-QA01117

Job locations

Kendray Hospital

Doncaster Road

Barnsley

S Yorkshire

S70 3RD


Supporting documents

Privacy notice

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