Team Manager

Job responsibilities

JOB SUMMARY

The post-holder will be responsible for the leadership, co-ordination and management of CAMHS related to meeting the needs of children and young people as identified by the multi-disciplinary team within the Secure Estate. The post holder will carry a small caseload.

To facilitate and be responsible for effective multi-disciplinary / multi-agency team working to meet the needs of all who access the service.

To ensure that mechanisms are in place to manage, monitor and review clinical and admin staffs within the services.

To ensure the effective management and continuous development of the team, providing leadership to all staff which encourages the development of a qualitative, evidence based service.

To promote safeguarding and the welfare of children, young people and staff.

To manage the demand and capacity within the team in line with service targets, capacity and demand.

To work effectively with partnership and stakeholder organisations in the secure estate.

KEY RESULT AREAS:

Clinical Leadership

1 To ensure effective co-ordination and leadership of the team in delivering agreed assessment and treatment plans as identified by the multi-disciplinary team.

2 To ensure that individual needs led assessment and treatment plans are evidence based, effectively co-ordinated and outcomes achieved within agreed timescales as directed by the multi-disciplinary team.

3 To actively encourage and develop service user and carer involvement in the development of individual assessment and treatment plans, and the development of the service.

4 To encourage and be responsible for the development of a multi-disciplinary team approach in the identification and delivery of assessment and treatment plan.

5 To develop a culture within the team that supports research, evidence based practice, innovative practice, quality initiatives and is continuously analytical in seeking to improve service delivery.

To support and lead the teaching, assessing and mentoring of students within the service.

6 Support clinicians to compile reports for the multi-disciplinary agency team as and when required.

7 To promote the safeguarding of children in line with Trust policies and procedures and in accordance with relevant partnership policies within the secure estate.

Clinical Management

1 To be responsible for policy and service development and enable other staff within the service to do so.

2 The post holder proposes and implements policy changes as an integral part of the job which impacts on the whole multi-disciplinary team.

3 To lead on operational development of the pathways and work in partnership with the portfolio leads in developing the clinical pathways in line with the service specification.

4 To operationally manage and ensure effective implementation and delivery of pathways.

5 To ensure that staff are fully aware of and comply with agreed Trust policies and procedures.

6 Assist the Service Manager in identifying and recording information that will assist in the performance management of the service.

7 To be responsible for the implementation of the change agenda in line with the modernisation strategy within the service.

8 Demonstrate effective, flexible and co-ordinated use of allocated staff resources and budgets in meeting the identified needs of the service.

9 Be responsible for the clinical governance development plan for CAMHS and undertake necessary actions as directed by the Service Manager.

10 To develop and maintain working relationships with senior managers that are open and supportive.

11 Be responsible for the development and review of the service operational policy.

12 To enable and support the development of expertise in accordance with workforce development plans.

13 To contribute to the development and implementation of an accessible and responsive CAMHS provision within the Secure Estate.

14 To undertake research and take a lead role in audit, service evaluation and quality management. To use research to support evidence based practice in work with clients and in service planning, development and delivery.

Personal and Self-Management

1 To be responsible for ensuring all staff within the service have yearly appraisals which incorporate identification of work objectives and personal development plans as per Trust Appraisal and Development Policy.

2 To act as appointing officer in the recruitment and selection of staff.

3 Ensure that all newly appointed staff receive a comprehensive induction programme.

4 Ensure that all staff attend mandatory training as specified in Trust policies and identified within workforce planning for the CAMHS Service.

5 Ensure that staff sickness and absence is managed and monitored as per Trust Human Resources Policy.

6 To maintain own professional accountability in relation to personal responsibility for registration and updating of knowledge and skills.

7 To develop and maintain a portfolio to demonstrate continuous professional development ensuring requirements are met.

8 To receive clinical and managerial supervision as outlined in Trust and Service Policies.

9 To provide line management supervision to members of the multi-disciplinary team and to offer advice and guidance on the management of complex clinical cases.

10 To support the Trusts commitment to a healthy work life balance and the achievement of the IWL Practice and Practice Plus Standard.

For full details of the role please see the supporting documents attached.

Physical Attributes

Essential

• Ability to undertake the duties and demands of the post.
• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Qualifications

Essential

• Relevant professional qualification, e.g. nursing, or other professional allied to medicine.
• Dip SW or relevant mental health profession.
• A teaching and assessing qualification.
• Membership of professional body.
• First level qualification/degree/Certificate in Management Studies or equivalent experience.

Desirable

• Post graduate qualification in mental health (e.g. CBT, Family Therapy, Counselling).
• Masters Level qualification.

Special Knowledge/Skills

Essential

• Excellent verbal and communication skills.
• Ability to manage own caseload and to be a self-reliant and autonomous practitioner.
• Excellent negotiation skills, and problem solving skills.
• Customer service orientation.
• Excellent record keeping and report writing skills to include care planning and risk assessments.
• IT skills.
• Ability to support and empower staff.
• Time management/prioritisation skills of self and others.
• Experience in leading audits and service evaluation.

Personal Attributes

Essential

• Able to work autonomously and as part of a team.
• Commitment to multi-agency approach/working.
• Ability to work and make decisions under pressure where there are frequent interruptions from team members needing advice regarding clinical staffing or operational issues.
• Calm, confident, innovative, creative and assertive.
• Integrity.
• Vision about clinical practice and service development.
• Ability to learn and taken on new initiatives/roles.
• Ability to make and lead decisions under pressure/crisis situations.
• Willingness to be flexible and adaptable in accordance with changing service priorities.
• Commitment to challenging discrimination and improving accessibility of services.
• Ability to cope calmly in a crisis.
• To demonstrate good self-care and encourage the same in team members.
• To have integrity, be honest, open, transparent and respectful.
• Work in partnership with other managers across the service.
• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Experience

Essential

• Substantial post qualification experience, some of which must be working with Children and young people or within secure a environment.
• Experience of delivering training to others.
• Experience of working in different cultural contexts.
• Knowledge and experience of working with Equality and Diversity.
• Multidisciplinary team working.
• Inter-agency liaison and consultation.
• To have experience in recruitment and retention and sickness absence
• Experience of providing highly specialist advice and supervision to other professionals.
• Knowledge of relevant legislation and guidance for working with children, young people, mental health and safeguarding.
• Evidence of advanced clinical/therapeutic knowledge and skills in mental health.
• Extensive experience in assessment and risk management and ability to implement evidence based practice.
• Advanced experience of safeguarding children and young people.

Desirable

• Experience of community settings.
• Experience of working with children and young people in the criminal justice system.
• Experience of working in the secure estate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).