Job summary
37.5 hours per week
Are you experienced, caring,
compassionate and enthusiastic? An exciting opportunity has arisen for a
Discharge Co-ordinator to join our friendly, supportive team on a full-time basis.
The Discharge Co-ordinator works as part of a multi-disciplinary team
supporting patients through the admission pathway to successful discharge form
hospital. You will Collaboratively work with services users, families/cares,
the wider MDT and partner organisations.
We are keen on attracting people who
have a desire to work with Older Adults (65 years +) with mental health
problems and complex needs. It is essential that candidates have the ability to
use their own initiative, have good communication and can manage their time
effectively.
All employees of the Trust are strongly
encouraged to be fully vaccinated against COVID-19 to protect patients.
At the time of advertising, this role does not meet
the minimum requirements (salary threshold or occupational requirements) set
by UK Visas and Immigration to sponsor candidates to work in the UK. For this
reason, unfortunately we are unable to sponsor anyone on a visa for this role
at this moment in time.
Main duties of the job
The candidate
will:
Work as part
of Ward 19, a male and female split ward for Older Adults (65 years and over)
with complex mental health conditions and support the multi-disciplinary team,
contributing to the safe care provided for patients in an in-patient setting.
Contribute to
the admission and discharge process for patients and their families/carers.
Enhancing the
admission and discharge process by supporting the clinical team, families and
carers ensuring a smooth transition throughout the elements of relevant care
services.
Work in close
liaison with the community/crisis teams, key clinician/MDT in ensuring an
efficient admission process and effective discharge planning and care.
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
Work within the Older Peoples Service (OPS) wards and
support the multi-disciplinary team (MDT) for the Inpatient Unit.
Contribute in ensuring that safe care is provided
to patients within an inpatient setting.
Enhance the admission and discharge processes for
patients and their families/carers.
Support the clinical team with the admission to and
discharge from the inpatient unit ensuring a smooth transition throughout
the appropriate elements of the relevant care services.
Work in close liaison with the community/crisis teams key clinician / MDT in ensuring an
efficient admission process and effective discharge planning and care.
To work with the service, its staff and wider
services to help facilitate the safe and timely admission and discharge of
patients.
To support the community teams to collect
accurate information regarding home circumstances and pre-admission and
discharge abilities.
To provide the patient and their family/carer
with information regarding their estimated discharge date, co-ordinated
alongside the team responsible for their care plan.
To have responsibility for keeping accurate and
up to date records relating to patient care plans and discharge plans; keeping
all relevant personnel involved up to date with any potential issues or delays.
To develop a rapport with patients and their
families/carers, and encourage their involvement in the progress and planning
towards discharge.
To assist in arranging and finalising any
transfer or discharge arrangements including transport for the patient, if
required.
To assist in
arranging and ordering equipment for patients following assessment by
clinicians.
To communicate effectively with patients and
their families/carers, acknowledging the individual circumstances and potential
sensitivity of the situation, adjusting communication style as appropriate.
To support both qualified
and non-qualified nursing and therapy staff in the safe management of patient
care.
To act as a link person between the
patient, their family/carer and all other members of the MDT involved with the
patients care plan and discharge preparation.
To communicate
immediately any potential problems regarding a patients discharge to the
appropriate person to ensure that problems are escalated to a senior clinician
and the process is proactive.
To participate in and contribute to MDT
meetings and discussions; as a member of the inpatient unit.
To assist with
the administration and day to day running of the service, utilising appropriate
clinical and IT systems, including electronic records. This will also include review of information
to identify and correct any data quality issues.
To participate in appropriate meetings and
staff development as appropriate.
To maintain professional behaviour and
appearance, appropriate to the service area.
The post holder
does not have any supervisory responsibility.
To utilise the
skills, knowledge and expertise of all members of the MDT in order to
facilitate the timely and effective admission and discharge of patients.
We are aware that an increasing number
of applicants are using AI technology to generate responses on NHS Job
application forms. Over reliance on AI-generated
content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting
candidates to progress to the next stage. If you are using AI to enhance your
application, please disclose this in your NHS Jobs application form.
Job description
Job responsibilities
Work within the Older Peoples Service (OPS) wards and
support the multi-disciplinary team (MDT) for the Inpatient Unit.
Contribute in ensuring that safe care is provided
to patients within an inpatient setting.
Enhance the admission and discharge processes for
patients and their families/carers.
Support the clinical team with the admission to and
discharge from the inpatient unit ensuring a smooth transition throughout
the appropriate elements of the relevant care services.
Work in close liaison with the community/crisis teams key clinician / MDT in ensuring an
efficient admission process and effective discharge planning and care.
To work with the service, its staff and wider
services to help facilitate the safe and timely admission and discharge of
patients.
To support the community teams to collect
accurate information regarding home circumstances and pre-admission and
discharge abilities.
To provide the patient and their family/carer
with information regarding their estimated discharge date, co-ordinated
alongside the team responsible for their care plan.
To have responsibility for keeping accurate and
up to date records relating to patient care plans and discharge plans; keeping
all relevant personnel involved up to date with any potential issues or delays.
To develop a rapport with patients and their
families/carers, and encourage their involvement in the progress and planning
towards discharge.
To assist in arranging and finalising any
transfer or discharge arrangements including transport for the patient, if
required.
To assist in
arranging and ordering equipment for patients following assessment by
clinicians.
To communicate effectively with patients and
their families/carers, acknowledging the individual circumstances and potential
sensitivity of the situation, adjusting communication style as appropriate.
To support both qualified
and non-qualified nursing and therapy staff in the safe management of patient
care.
To act as a link person between the
patient, their family/carer and all other members of the MDT involved with the
patients care plan and discharge preparation.
To communicate
immediately any potential problems regarding a patients discharge to the
appropriate person to ensure that problems are escalated to a senior clinician
and the process is proactive.
To participate in and contribute to MDT
meetings and discussions; as a member of the inpatient unit.
To assist with
the administration and day to day running of the service, utilising appropriate
clinical and IT systems, including electronic records. This will also include review of information
to identify and correct any data quality issues.
To participate in appropriate meetings and
staff development as appropriate.
To maintain professional behaviour and
appearance, appropriate to the service area.
The post holder
does not have any supervisory responsibility.
To utilise the
skills, knowledge and expertise of all members of the MDT in order to
facilitate the timely and effective admission and discharge of patients.
We are aware that an increasing number
of applicants are using AI technology to generate responses on NHS Job
application forms. Over reliance on AI-generated
content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting
candidates to progress to the next stage. If you are using AI to enhance your
application, please disclose this in your NHS Jobs application form.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent qualification in a relevant subject (e.g. Health and Social Care, Business Administration, Customer Services).
- Or be able to demonstrate competency at Level 3.
Special Knowledge and Skills
Essential
- Attention to detail.
- In working as an effective team member with minimum supervision.
- Initiative, decision making and prioritisation skills in line with role.
- Customer care skills.
- Excellent communication skills both written and verbal.
- Diversity/Cultural understanding.
- Non-judgemental, empathetic manner.
- Demonstrates Trust Values.
- Excellent interpersonal skills.
- Good administration and organisational skills.
- Understanding of the need to maintain strict confidentiality.
- Resilience to pressure and exposure to emotional and distressing situations.
- Able to fulfil the requirements of the Trusts value based induction.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post.
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Personal Attributes
Essential
- Ability to work flexibly to meet the demands of the post.
- Responsive attitude and approach.
- Dress appropriately for the environment.
- Ability to travel as appropriate to the role.
Experience
Essential
- Of working in a healthcare setting.
- In dealing with the public.
- Of using IT systems including Microsoft packages e.g. Outlook, Word, Excel etc.
Desirable
- Of working in a community healthcare setting.
- Of using electronic patient record systems.
Training
Essential
- Must be willing / able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing / able to undergo job development and training.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent qualification in a relevant subject (e.g. Health and Social Care, Business Administration, Customer Services).
- Or be able to demonstrate competency at Level 3.
Special Knowledge and Skills
Essential
- Attention to detail.
- In working as an effective team member with minimum supervision.
- Initiative, decision making and prioritisation skills in line with role.
- Customer care skills.
- Excellent communication skills both written and verbal.
- Diversity/Cultural understanding.
- Non-judgemental, empathetic manner.
- Demonstrates Trust Values.
- Excellent interpersonal skills.
- Good administration and organisational skills.
- Understanding of the need to maintain strict confidentiality.
- Resilience to pressure and exposure to emotional and distressing situations.
- Able to fulfil the requirements of the Trusts value based induction.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post.
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Personal Attributes
Essential
- Ability to work flexibly to meet the demands of the post.
- Responsive attitude and approach.
- Dress appropriately for the environment.
- Ability to travel as appropriate to the role.
Experience
Essential
- Of working in a healthcare setting.
- In dealing with the public.
- Of using IT systems including Microsoft packages e.g. Outlook, Word, Excel etc.
Desirable
- Of working in a community healthcare setting.
- Of using electronic patient record systems.
Training
Essential
- Must be willing / able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing / able to undergo job development and training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
