Health Care Support Worker

South West Yorkshire Partnership NHS Trust

The closing date is 16 April 2025

Job summary

37.5 Hours Per Week

An opportunity has arisen for a Band 3 Community Health Care Support Worker to work within the Calderdale Memory Assessment Team at Laura Mitchell Health & Well being Centre in Halifax, West Yorkshire.

The purpose of the role is to work with members of the multi-disciplinary team to support service users in the memory service to live well & independently in the community.

The role will involve working under supervision to provide a broad range of interventions including physical health checks, conducting ECGs, review appointments and supporting the memory service post diagnostic program, assisting with co facilitation, and setting up of group sessions.

The post holder will be expected to maintain clinical records, attend & participate in regular supervision, attend meetings, CPD & reflective practice.

Whilst being responsible to the qualified staff within the memory service and being provided with supervision and guidance, the post holder will also be expected to work without direct supervision.

For full job description, please see attached supporting documents.

At the time of advertising, this role does meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. We look forward to receiving your application.

Main duties of the job

You will be working within a well-established multidisciplinary team that supports staff to develop, both personally and professionally, with regular clinical meetings as well as regular supervision to attend.

A full comprehensive induction will be provided and access to further training options.

The service places staff clinical support and professional development as a high priority.

An interest in, or experience of, working with older people living with Dementia is desirable but not essential as training will be provided.

In delivering your duties you are expected to display behaviours that are always aligned with the Trust values.

The successful applicant will have the following:

Excellent communication skills.

Good IT knowledge.

Ability to use own initiative as well as being a good team player.

To have a full driving license and have access to a car.

For an informal discussion or to arrange a visit, please contact Alison Gibbons (General Manager) on 07766905649.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Date posted

02 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-CK2090A

Job locations

Laura Mitchell Health & Wellbeing Centre

Great Albion Street

Halifax

HX1 1YR


Job description

Job responsibilities

The post holder will:

Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers.

To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

Contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

Apply knowledge of longer term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing advice and support.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

Assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role).

Attend to the service users personal care needs as required.

Participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role).

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Job description

Job responsibilities

The post holder will:

Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers.

To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

Contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

Apply knowledge of longer term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing advice and support.

Undertake the physical aspects of care eg, moving and handling of service users. Use items of equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to the role), ensuring appropriate instruction on their use has been received.

Assist in dealing with verbal/physical aggression using de-escalation techniques, this may include the need for restraint and/or seclusion (as appropriate to the role).

Attend to the service users personal care needs as required.

Participate in a flexible rostering arrangement providing 24-hour/7 day care (as appropriate to the role).

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Special Knowledge and Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills.
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users.
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator.
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding.
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner.
  • Demonstrates Trust Values.
  • Excellent interpersonal skills.
  • Good administration and organisational skills.
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately.
  • Able to fulfil the requirements of the value based induction.

Desirable

  • Language skills other than English.
  • Experience of supervising/inducting others.

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent.
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
  • Or, level 2 qualification with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Level 4 units in Health & Social Care.
  • Experience of the speciality area.
  • Willingness to undertake further study towards level 4 qualification.

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Personal Attributes

Essential

  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Person Specification

Special Knowledge and Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills.
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users.
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator.
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding.
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner.
  • Demonstrates Trust Values.
  • Excellent interpersonal skills.
  • Good administration and organisational skills.
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately.
  • Able to fulfil the requirements of the value based induction.

Desirable

  • Language skills other than English.
  • Experience of supervising/inducting others.

Experience

Essential

  • In providing personal care and related procedures for those with health/social needs.
  • In working in a caring environment at a band 2 or equivalent level of competence.
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties.
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team.
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement.

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent.
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
  • Or, level 2 qualification with the ability to demonstrate competencies at level 3.
  • Care Certificate or required to achieve within 12 weeks of commencement.

Desirable

  • Level 4 units in Health & Social Care.
  • Experience of the speciality area.
  • Willingness to undertake further study towards level 4 qualification.

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Personal Attributes

Essential

  • Responsive attitude and approach.
  • Dress appropriately for the environment.
  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Laura Mitchell Health & Wellbeing Centre

Great Albion Street

Halifax

HX1 1YR


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

Laura Mitchell Health & Wellbeing Centre

Great Albion Street

Halifax

HX1 1YR


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Alison Gibbons

alison.gibbons@swyt.nhs.uk

07766905649

Date posted

02 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9378-CK2090A

Job locations

Laura Mitchell Health & Wellbeing Centre

Great Albion Street

Halifax

HX1 1YR


Supporting documents

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