Job summary
37.5 hours per week - internal only
Are you passionate about
supporting people with learning disabilities and committed to improving their
quality of life?
Would you be interested to be
part of a thriving multi-disciplinary health team?
An
exciting opportunity has arisen for an Administrative Assistant role to join Barnsley Adult Community Learning Disabilities Health Service.
You
will join an experienced, well-established and committed specialist
multi-disciplinary team who are based in Barnsley. The Team consists of a
comprehensive multi-disciplinary team including psychiatrists, clinical
psychologists, learning disability nurses, occupational therapists,
physiotherapists, speech & language therapists, dietician, therapy
assistants and healthcare support workers. The Team work together to support
individuals age 18 and over with diagnosed learning disabilities and their
families/carers.
At
the time of advertising, this role does not meet the minimum requirements set
by UK Visas and Immigration to sponsor candidates to work in the UK. For this
reason, we are unable to sponsor anyone for a skilled worker visa for this role.
We
are happy to accept applications from candidates who can prove their right to
work in the UK or via alternative visa routes. Such applications will be
considered alongside all other applications.
Main duties of the job
You
will be an enthusiastic individual who upholds the
Trusts values.
You
will be under the supervision/direction of the Administrative Supervisor,
within a delegated framework for agreed tasks, be aware of and able to
undertake the basic, routine admin/communication requirements of the service.
Provide a confidential service to clinical/support services, in an efficient
manner.
You will work within
clinical environments where basic conflict resolution may be required.
You should be able work
flexibly to meet the needs of the service.
You
will develop and maintain good working relationships by being flexible,
adaptable, polite, positive and empathetic providing and receiving routine
information.
You will work with sensitivity and
have an understanding of the service and issues
experienced by users.
You will be able to use effective
verbal/written communication at all times,
incorporating tact, empathy, consideration, courtesy and confidentiality.
Respond to others communication difficulties.
All employees of the Trust are strongly encouraged to be
fully vaccinated against COVID-19 to protect patients.
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
Service
user contact referred to in this Job description will only apply when working
within a clinical area.
The
post-holder will:
under the supervison/direction of the
Administrative Supervisor, within a delegated framework for agreed tasks, be
aware of and able to undertake the basic, routine admin/communication
requirements of the service. Provide a confidential service to clinical/support
services, in an efficient manner.
follow and ensure the service is provided in
accordance with well-established policies, procedures, protocols and guidelines
and service delivery plans.
demonstrate knowledge of the service to enable the post holder to contribute and inform
decision making within the service.
may work within clinical environments
where basic conflict resolution may be
required.
work flexibly
to meet the needs of the service.
develop and maintain good working relationships
by being flexible, adaptable, polite, positive and empathetic providing and
receiving routine information.
work with sensitivity and have an understanding of the service and
issues experienced by users.
use effective verbal/written communication
at
all times,
incorporating tact, empathy, consideration, courtesy and confidentiality. Respond
to others communication difficulties.
assist in ensuring the
service experienced
is positive
and service user confidentiality is maintained
at all times. Treat everyone
eg, service users, their relatives,
visitors, colleagues etc, with respect, dignity,
courtesy and in accordance with the Trusts Values.
We are aware that an increasing number of applicants are
using AI technology to generate responses on NHS Job application forms. Over
reliance on AI-generated content in application forms is strongly discouraged
and we will conduct a thorough screening process before selecting candidates to
progress to the next stage. If you are using AI to enhance your application,
please disclose this in your NHS Jobs application form.
For full job description please see attached documents
Job description
Job responsibilities
Service
user contact referred to in this Job description will only apply when working
within a clinical area.
The
post-holder will:
under the supervison/direction of the
Administrative Supervisor, within a delegated framework for agreed tasks, be
aware of and able to undertake the basic, routine admin/communication
requirements of the service. Provide a confidential service to clinical/support
services, in an efficient manner.
follow and ensure the service is provided in
accordance with well-established policies, procedures, protocols and guidelines
and service delivery plans.
demonstrate knowledge of the service to enable the post holder to contribute and inform
decision making within the service.
may work within clinical environments
where basic conflict resolution may be
required.
work flexibly
to meet the needs of the service.
develop and maintain good working relationships
by being flexible, adaptable, polite, positive and empathetic providing and
receiving routine information.
work with sensitivity and have an understanding of the service and
issues experienced by users.
use effective verbal/written communication
at
all times,
incorporating tact, empathy, consideration, courtesy and confidentiality. Respond
to others communication difficulties.
assist in ensuring the
service experienced
is positive
and service user confidentiality is maintained
at all times. Treat everyone
eg, service users, their relatives,
visitors, colleagues etc, with respect, dignity,
courtesy and in accordance with the Trusts Values.
We are aware that an increasing number of applicants are
using AI technology to generate responses on NHS Job application forms. Over
reliance on AI-generated content in application forms is strongly discouraged
and we will conduct a thorough screening process before selecting candidates to
progress to the next stage. If you are using AI to enhance your application,
please disclose this in your NHS Jobs application form.
For full job description please see attached documents
Person Specification
Qualifications
Essential
- As appropriate to the role:
- NVQ level 2 ( or equivalent level qualification), or, RSA ll
- Or, be able to demonstrate competency at level 2
Desirable
- Willingness to undertake further study/development
Experience
Essential
- In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc
- In using email, maintaining and updating paper and electronic diaries, arranging meetings
- In working as an effective team member with minimum supervision
- understanding of the need to maintain strict confidentiality
- In using a degree of initiative
- In organising and prioritising own tasks in order to meet deadlines.
Desirable
- Secretarial/administrative experience
- In copy typing /audio typing
- In working in a caring environment at a band 2 or equivalent level of competence
- Of NHS software programmes
- In working in a busy environment with competing demands.
Training
Essential
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area
- Must be willing/able to undergo job development and training and maintain skills
Personal Attributes
Essential
- Ability to be flexible to meet the demands of the post.
- Responsive attitude and approach
- Dress appropriately for the environment
- Ability to travel around the Trust as appropriate to role
Special Knowledge/Skills
Essential
- Good written communication skills, with the ability to deal with and prepare routine written correspondence.
- Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
- In decision-making and prioritisation
- Good Customer care skills
- Good interpersonal skills
- Diversity/Cultural awareness
- Resilience to pressure and exposure to emotional/distressing situations
- Non-judgemental, empathetic manner
- Able to use observation skills to identify potential risks and act appropriately
- Demonstrates Trust Values
- Able to fulfil the requirements of the Trusts value based induction
Desirable
- Some Knowledge of Data Protection requirements
- Some knowledge of diversity/cultural requirements
- Some knowledge of Health & Safety issues and risk identification
- Some knowledge of moving & handling issues
Physical Attributes
Essential
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
Person Specification
Qualifications
Essential
- As appropriate to the role:
- NVQ level 2 ( or equivalent level qualification), or, RSA ll
- Or, be able to demonstrate competency at level 2
Desirable
- Willingness to undertake further study/development
Experience
Essential
- In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc
- In using email, maintaining and updating paper and electronic diaries, arranging meetings
- In working as an effective team member with minimum supervision
- understanding of the need to maintain strict confidentiality
- In using a degree of initiative
- In organising and prioritising own tasks in order to meet deadlines.
Desirable
- Secretarial/administrative experience
- In copy typing /audio typing
- In working in a caring environment at a band 2 or equivalent level of competence
- Of NHS software programmes
- In working in a busy environment with competing demands.
Training
Essential
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area
- Must be willing/able to undergo job development and training and maintain skills
Personal Attributes
Essential
- Ability to be flexible to meet the demands of the post.
- Responsive attitude and approach
- Dress appropriately for the environment
- Ability to travel around the Trust as appropriate to role
Special Knowledge/Skills
Essential
- Good written communication skills, with the ability to deal with and prepare routine written correspondence.
- Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages
- In decision-making and prioritisation
- Good Customer care skills
- Good interpersonal skills
- Diversity/Cultural awareness
- Resilience to pressure and exposure to emotional/distressing situations
- Non-judgemental, empathetic manner
- Able to use observation skills to identify potential risks and act appropriately
- Demonstrates Trust Values
- Able to fulfil the requirements of the Trusts value based induction
Desirable
- Some Knowledge of Data Protection requirements
- Some knowledge of diversity/cultural requirements
- Some knowledge of Health & Safety issues and risk identification
- Some knowledge of moving & handling issues
Physical Attributes
Essential
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
