Job summary
1 x 37.5 hours and 1 x 22.5 hours per week
The Enhanced Mental Health Team West are looking to recruit 2
motivated & enthusiastic Support Workers to join our successful, friendly
& supportive team. Our Support Workers are key individuals who work very
closely with all members of the MDT.
Whilst this post requires no professional
registration, experience within mental health is essential.The
post holder's professional development will be supported by the service through
regular supervision & training opportunities.
The team is committed to
providing a high-quality service that strives to provide excellence
recovery-based interventions for people with severe and enduring mental health
difficulties.
The posts include one full
time & one part-time (22.5 hours) the service is open Monday to Friday 08.30
to 19.00 & Saturday & Sundays 9-5. Flexible working can be discussed.
All staff are allocated agile working equipment.
At
the time of advertising, this role is eligible for sponsorship under the Health
and Care Worker visa. However, sponsorship can only be offered if the prorated
salary meets the minimum salary threshold of £25,000 set by UK Visa and
Immigration.
Main duties of the job
The
successful candidates will be working directly with service users & their
families in the community. They will be required to work closely with care
coordinators to deliver interventions in line with agreed care plans.
Interventions are provided with the purpose of preventing relapse, increasing
social inclusion & helping the service users to move on from secondary
mental health services. The successful candidates will need to adopt a flexible
approach to the changing demands of the service by thinking creatively,
organising their own time & prioritising their workload. The post holders will manage a small caseload
providing feedback to the wider team during reviews & remain in touch with
the services users during any admissions to hospital. Full support &
training will be provided, along with access to regular supervision both
individually & as a team. If you would like to have an informal chat
regarding any of the requirements related to the post, please contact the team.
All employees of the Trust are strongly encouraged to be
fully vaccinated against COVID-19 to protect patients.
We are aware that an increasing number of applicants are
using AI technology to generate responses on NHS Job application forms. We
strongly discourage this and will conduct a thorough screening process before
selecting candidates to progress to the next stage. If you are using AI to
enhance your application, please disclose this in your NHS Jobs application
form.
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
JOB SUMMARY
The post holder will:
under the
supervision/direction of registered health care professionals/associate
practitioner, within a delegated framework for agreed tasks, seek support as
and when necessary, in the delivery of psychological and physical care to a
defined group of people.
as part of a healthcare
team, provide the highest standards of safe and compassionate planned care to
people that maximises their recovery and rehabilitation potential.
develop and maintain
meaningful therapeutic relationships with people. Adopt a polite, positive and
empathetic approach, communicating effectively and informatively.
demonstrate an
understanding of the care and treatment programmes of a designated group of
service users to enable you to instruct, advise and guide service users, family
and carers. To make the appropriate adjustments within own level of competence
and be able to communicate any changes to service users and registered health
care professionals.
be required to concentrate
for periods of time, depending upon the care intervention/care plan eg,
following the observation policy, taking, recording of physical observations
etc, and responding to issues of concern appropriately. This may include areas
of work requiring physical effort, with regard to risk, health & safety.
exercise a degree of
independence, initiative and judgement and consider different approaches when
delivering tasks. Assess situations, for eg, following the observation policy,
identify and resolve potential problems within own levels of competence.
ensure the care
experienced is positive and service user safety is maintained. Treat everyone
eg, service users, their relatives, visitors, colleagues etc, with respect,
dignity, courtesy and in accordance with the Trusts Values.
feedback their
observations to the registered professional / clinical team to contribute to
the care planning process. Understand the principles underlying care planning
eg, enabling the service user to reach an optimum level of functioning/
independence/recovery.
implement care within
well-established policies, procedures, protocols, guidelines and established
clinical care plans. Organise a range of activities eg, facilitate meaningful
activities.
apply basic knowledge of longer-term
health conditions, within the remit of care planning, providing advice, support
and feedback to a registered professional.
Undertake the physical
aspects of care eg, moving and handling of service users. Use items of
equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to
the role), ensuring appropriate instruction on their use has been received.
assist in dealing with
verbal/physical aggression using de-escalation techniques, this may include the
need for restraint and/or seclusion (as appropriate to the role).
Support
service users with personal care duties (bathing, toileting, dressing, support
with meals, assist patients with their appearance), as part of a
healthcare team, provide the highest standards of safe and compassionate
planned care to people that maximises their recovery and rehabilitation
potential.
Undertakes
a limited range of delegated clinical care duties relevant to the service
provided/work area and records patient observations: e.g. taking blood
pressure, blood glucose monitoring, pregnancy testing, observing patients for
signs of agitation or distress, removal of peripheral cannula urinalysis,
removal of catheter.
participate in a flexible
rostering arrangement providing 24-hour/7 day care (as appropriate to the role)
For full details of the role please see the supporting documents attached.
Job description
Job responsibilities
JOB SUMMARY
The post holder will:
under the
supervision/direction of registered health care professionals/associate
practitioner, within a delegated framework for agreed tasks, seek support as
and when necessary, in the delivery of psychological and physical care to a
defined group of people.
as part of a healthcare
team, provide the highest standards of safe and compassionate planned care to
people that maximises their recovery and rehabilitation potential.
develop and maintain
meaningful therapeutic relationships with people. Adopt a polite, positive and
empathetic approach, communicating effectively and informatively.
demonstrate an
understanding of the care and treatment programmes of a designated group of
service users to enable you to instruct, advise and guide service users, family
and carers. To make the appropriate adjustments within own level of competence
and be able to communicate any changes to service users and registered health
care professionals.
be required to concentrate
for periods of time, depending upon the care intervention/care plan eg,
following the observation policy, taking, recording of physical observations
etc, and responding to issues of concern appropriately. This may include areas
of work requiring physical effort, with regard to risk, health & safety.
exercise a degree of
independence, initiative and judgement and consider different approaches when
delivering tasks. Assess situations, for eg, following the observation policy,
identify and resolve potential problems within own levels of competence.
ensure the care
experienced is positive and service user safety is maintained. Treat everyone
eg, service users, their relatives, visitors, colleagues etc, with respect,
dignity, courtesy and in accordance with the Trusts Values.
feedback their
observations to the registered professional / clinical team to contribute to
the care planning process. Understand the principles underlying care planning
eg, enabling the service user to reach an optimum level of functioning/
independence/recovery.
implement care within
well-established policies, procedures, protocols, guidelines and established
clinical care plans. Organise a range of activities eg, facilitate meaningful
activities.
apply basic knowledge of longer-term
health conditions, within the remit of care planning, providing advice, support
and feedback to a registered professional.
Undertake the physical
aspects of care eg, moving and handling of service users. Use items of
equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to
the role), ensuring appropriate instruction on their use has been received.
assist in dealing with
verbal/physical aggression using de-escalation techniques, this may include the
need for restraint and/or seclusion (as appropriate to the role).
Support
service users with personal care duties (bathing, toileting, dressing, support
with meals, assist patients with their appearance), as part of a
healthcare team, provide the highest standards of safe and compassionate
planned care to people that maximises their recovery and rehabilitation
potential.
Undertakes
a limited range of delegated clinical care duties relevant to the service
provided/work area and records patient observations: e.g. taking blood
pressure, blood glucose monitoring, pregnancy testing, observing patients for
signs of agitation or distress, removal of peripheral cannula urinalysis,
removal of catheter.
participate in a flexible
rostering arrangement providing 24-hour/7 day care (as appropriate to the role)
For full details of the role please see the supporting documents attached.
Person Specification
Training
Essential
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing/able to undergo job development and training.
- Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.
Experience
Essential
- In providing personal care and related procedures for those with health/social needs.
- In working in a caring environment at a band 2 or equivalent level of competence.
- In dealing with the public.
- In working as an effective team member.
- Of demonstrating own duties.
- Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team.
- In demonstrating initiative, decision-making and prioritisation skills.
- Evidence of a commitment to user/carer involvement.
Personal Attributes
Essential
- Responsive attitude and approach.
- Dress appropriately for the environment.
- A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Physical Atrributes
Essential
- A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
Experience
Essential
- In providing personal care and related procedures for those with health/social needs.
- In working in a caring environment at a band 2 or equivalent level of competence.
- In dealing with the public.
- In working as an effective team member.
- Of demonstrating own duties.
- Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team.
- In demonstrating initiative, decision-making and prioritisation skills.
- Evidence of a commitment to user/carer involvement.
Special Knowledge/Skills
Essential
- As appropriate to the role:
- Demonstrates excellent customer care skills;
- Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users;
- Demonstrates safe decision-making skills commensurate with role;
- Excellent communicator;
- Good IT/keyboard skills;
- Diversity/Cultural understanding;
- Knows responsibilities regarding confidentiality and trust;
- Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc;
- Non-judgemental, empathetic manner;
- Demonstrates Trust Values;
- Excellent interpersonal skills;
- Good administration and organisational skills;
- Able to use observation skills to identify potential services user, environmental risks etc. and act appropriately;
- Able to fulfil the requirements of the value-based induction.
Desirable
- Language skills other than English.
- Experience of supervising/inducting others.
Qualifications
Essential
- GCSE A-D or grade 3-9 in English and Maths or equivalent.
- Level 2 qualification/or working through, with the ability to demonstrate competencies at level 3.
- Care Certificate or required to achieve within 12 weeks of commencement.
Desirable
- Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
- Experience of the speciality area.
- Willingness to undertake further study.
Person Specification
Training
Essential
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing/able to undergo job development and training.
- Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.
Experience
Essential
- In providing personal care and related procedures for those with health/social needs.
- In working in a caring environment at a band 2 or equivalent level of competence.
- In dealing with the public.
- In working as an effective team member.
- Of demonstrating own duties.
- Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team.
- In demonstrating initiative, decision-making and prioritisation skills.
- Evidence of a commitment to user/carer involvement.
Personal Attributes
Essential
- Responsive attitude and approach.
- Dress appropriately for the environment.
- A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Physical Atrributes
Essential
- A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
Experience
Essential
- In providing personal care and related procedures for those with health/social needs.
- In working in a caring environment at a band 2 or equivalent level of competence.
- In dealing with the public.
- In working as an effective team member.
- Of demonstrating own duties.
- Ability to work effectively, professionally and under own initiative or as part of a multidisciplinary team.
- In demonstrating initiative, decision-making and prioritisation skills.
- Evidence of a commitment to user/carer involvement.
Special Knowledge/Skills
Essential
- As appropriate to the role:
- Demonstrates excellent customer care skills;
- Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users;
- Demonstrates safe decision-making skills commensurate with role;
- Excellent communicator;
- Good IT/keyboard skills;
- Diversity/Cultural understanding;
- Knows responsibilities regarding confidentiality and trust;
- Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc;
- Non-judgemental, empathetic manner;
- Demonstrates Trust Values;
- Excellent interpersonal skills;
- Good administration and organisational skills;
- Able to use observation skills to identify potential services user, environmental risks etc. and act appropriately;
- Able to fulfil the requirements of the value-based induction.
Desirable
- Language skills other than English.
- Experience of supervising/inducting others.
Qualifications
Essential
- GCSE A-D or grade 3-9 in English and Maths or equivalent.
- Level 2 qualification/or working through, with the ability to demonstrate competencies at level 3.
- Care Certificate or required to achieve within 12 weeks of commencement.
Desirable
- Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
- Experience of the speciality area.
- Willingness to undertake further study.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
