Community Mental Health Support Worker

South West Yorkshire Partnership NHS Trust

The closing date is 12 December 2024

Job summary

22.5 Hours Per Week ( 3 Days)

The Enhanced Mental Health west team are looking to recruit a motivated and enthusiastic Support Worker to join our successful, friendly & supportive team. Our Support Workers work very closely with all members of the MDT.

Whilst this post requires no professional registration, experience within mental health is essential.The post holder's professional development will be supported by the service through regular supervision and training opportunities.

We are a committed integrated service that strives to provide quality recovery-based support to people with severe and enduring mental health related difficulties within Barnsley area.

This post is part-time (22.5 hours) & the service is open Monday to Friday 08.30 to 19.00 & Saturday & Sundays 9-5. Flexible working can be discussed. All staff have access to phone & Laptops. The post is based at The James Barnes Centre at Kendray hospital.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

Main duties of the job

The post holder will be a key member of the MDT & will working directly with service users under & their families.

The post holder will work very closely with the care coordinators in the team to deliver interventions with the service users in line with their agreed care plans. Interventions will generally be done in their homes & in the community with the purpose of preventing relapse, increasing social inclusion & helping the service users on from secondary mental health services.

The post holder will also provide feedback to the wider team during service user reviews & remain in touch with them during any admissions to hospital.

The post holder will be given support and appropriate training, they will also have access to regular supervision both individual and as a team. Their skills and development will be supported as part of the induction process & reviewed regularly during line management supervision & annual appraisal.

If you would like to have an informal chat, please contact the team.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9378-B2032

Job locations

James Barnes Centre

Kendray Hospital, Doncaster Road

Barnsley

S70 3RD


Job description

Job responsibilities

The post holder will:

Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers. To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.#

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

Contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

For further job information, please see job description and person specification attached.

Job description

Job responsibilities

The post holder will:

Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.

As part of a healthcare team, provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.

Develop and maintain meaningful therapeutic relationships with people. Adopt a polite, positive and empathetic approach, communicating effectively and informatively.

Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise & guide service users, family and carers. To make the appropriate adjustments independently within own level of competence and be able to communicate any changes to service users and registered health care professionals.

Be required to concentrate for periods of time, depending upon the care intervention/care plan eg, following the observation policy, taking, recording of physical observations etc, and responding to issues of concern appropriately. This may include areas of work requiring physical effort, with regard to risk, health & safety.#

Exercise a degree of independence, initiative and judgement and consider different approaches when delivering tasks. Assess situations, identify and resolve potential problems, within own levels of competence.

Ensure the care experienced is positive and service user safety is maintained. Treat everyone eg, service users, their relatives, visitors, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

Contribute to the care planning process. Understand the principles underlying care planning eg, enabling the service user to reach an optimum level of functioning/ independence/recovery.

Implement care within well-established policies, procedures, protocols, guidelines and established clinical care plans. Organise a range of activities eg, facilitate meaningful activities for individuals or small groups.

For further job information, please see job description and person specification attached.

Person Specification

Experience

Essential

  • In providing personal care and related procedures for those with health and social needs
  • In working in a caring environment at a band 2 or equivalent level of competence
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc

Special Knowledge and Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner
  • Demonstrates Trust Values
  • Excellent interpersonal skills
  • Good administration and organisational skills
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately
  • Able to fulfil the requirements of the value based induction

Desirable

  • Language skills other than English
  • Experience of supervising/inducting others

Personal Attributes

Essential

  • Responsive attitude and approach
  • Dress appropriately for the environment
  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability)

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent
  • Or, level 2 qualification with the ability to demonstrate competencies at level 3
  • Care Certificate or required to achieve within 12 weeks of commencement

Desirable

  • Level 4 units in Health & Social Care
  • Willingness to undertake further study towards level 4 qualification
  • Experience of the speciality area

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy)
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
Person Specification

Experience

Essential

  • In providing personal care and related procedures for those with health and social needs
  • In working in a caring environment at a band 2 or equivalent level of competence
  • In dealing with the public.
  • In working as an effective team member.
  • Of demonstrating own duties
  • Ability to work effectively, professionally and independently or as part of a multidisciplinary team
  • In demonstrating initiative, decision-making and prioritisation skills.
  • Evidence of a commitment to user/carer involvement

Training

Essential

  • Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
  • Must be willing/able to undergo job development and training.
  • Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc

Special Knowledge and Skills

Essential

  • As appropriate to the role:
  • Demonstrates excellent customer care skills
  • Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users
  • Demonstrates safe decision making skills commensurate with role.
  • Excellent communicator
  • Good IT/keyboard skills.
  • Diversity/Cultural understanding
  • Knows responsibilities regarding confidentiality and trust.
  • Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
  • Non-judgemental, empathetic manner
  • Demonstrates Trust Values
  • Excellent interpersonal skills
  • Good administration and organisational skills
  • Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately
  • Able to fulfil the requirements of the value based induction

Desirable

  • Language skills other than English
  • Experience of supervising/inducting others

Personal Attributes

Essential

  • Responsive attitude and approach
  • Dress appropriately for the environment
  • A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability)

Qualifications

Essential

  • GCSE A-D or grade 3-9 in Maths and English or equivalent
  • Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent
  • Or, level 2 qualification with the ability to demonstrate competencies at level 3
  • Care Certificate or required to achieve within 12 weeks of commencement

Desirable

  • Level 4 units in Health & Social Care
  • Willingness to undertake further study towards level 4 qualification
  • Experience of the speciality area

Physical Attributes

Essential

  • A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy)
  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

James Barnes Centre

Kendray Hospital, Doncaster Road

Barnsley

S70 3RD


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

James Barnes Centre

Kendray Hospital, Doncaster Road

Barnsley

S70 3RD


Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Shani Robinson

shani.robinson@swyt.nhs.uk

01226644190

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9378-B2032

Job locations

James Barnes Centre

Kendray Hospital, Doncaster Road

Barnsley

S70 3RD


Supporting documents

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