Job summary
37.5 Hours Per Week
We are looking to appoint a dynamic, motivated & enthusiastic
Therapy Liaison to work within our Neighbourhood
Rehabilitation Service.
You will work as part of a multi-disciplinary team of Allied Health Professionals
who work across the neighbourhood rehabilitation pathway in the community.
The
Neighbourhood Rehabilitation Service provides short term
intensive rehabilitation following an injury or illness. This may be following
discharge from hospital or to prevent a hospital admission.
As Therapy Liaison you will be responsible for
enhancing the patients pathway through the service and facilitating a smooth discharge
process for patients and their families/carers.
You will support the clinical
team with patients who have a range of requirements, this could include the
co-ordination of social care support, finding access to local agencies which
offer ongoing support and wrap around support from core health services.
For full job description, please see attached supporting documents.
At the time of advertising,
this role does meet the minimum requirements set by UK Visas and Immigration to
sponsor candidates to work in the UK. We look forward to receiving your
application.
Main duties of the job
As Therapy Liaison you will:
Have excellent communication & negotiation skills.
Liaise with patients, family & members of the multi-disciplinary
team on a regular basis, including care home staff, therapists, nurses, GPs
& Advanced Nurse Practitioners.
Have a varied workload.
Have a keen interest in speaking with patients & improving their
experience within Intermediate Care.
Be competent with IT systems; experience of NHS electronic patient
record systems would be advantageous.
Demonstrate an ability to work in a busy & often
pressurised environment.
We will offer the opportunity to develop your skills by
gaining a wider knowledge of Health & Social care systems & processes.
The team is based at Kendray Hospital however you will work across the
Barnsley area therefore being a car driver & having access to a car is
essential to the role.
The role is 37.5 hours, Monday to Friday up to 8pm; however,
you may be expected to work some weekends. This may vary due to the needs of
the service.
All employees of the Trust are strongly
encouraged to be fully vaccinated against COVID-19 to protect patients.
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
The
post holder will:
Work within community services and
support the multi-disciplinary team (MDT) for Neighbourhood Rehabilitation
Service.
Contribute in ensuring
that safe care is provided to patients within a community setting.
Enhance the admission and discharge
processes for patients and their families/carers.
Support the clinical team with the
admission to and discharge from Neighbourhood Rehabilitation Service;
ensuring a smooth transition throughout the appropriate elements of
community Intermediate Care services.
Work in close liaison with the
Intermediate Care patients key clinician / MDT in ensuring an efficient
admission process and effective discharge planning and care.
Assist in the provision of
administrative support to the service.
To work with the service, its staff and wider
services to help facilitate the safe and timely admission and discharge of
patients.
To support the therapy and nursing team to carry
out initial and follow up interviews with patients and carers in order to
collect accurate information regarding home circumstances and pre-admission
abilities.
To provide the patient and their family/carer
with information regarding their estimated discharge date, co-ordinated
alongside the therapist / nursing team responsible for their care plan.
To have responsibility for keeping accurate and
up to date records relating to patient care plans and discharge plans; keeping
all relevant personnel (including RightCare Barnsley) involved up to date with
any potential issues or delays.
To develop a rapport with patients and their
families/carers, and encourage their involvement in the progress and planning
towards discharge.
To assist in arranging and finalising any
transfer or discharge arrangements including transport for the patient, if
required.
To assist in arranging and ordering equipment
for patients following assessment by clinicians.
To communicate effectively with patients and
their families/carers, acknowledging the individual circumstances and potential
sensitivity of the situation, adjusting communication style as appropriate.
To
support both qualified and non-qualified nursing and therapy staff in the
safe management of patient care.
To
act as a link person between the patient, their family/carer and all other
members of the MDT involved with the patients care plan and discharge
preparation.
To communicate immediately any potential
problems regarding a patients discharge to the appropriate person to ensure
that problems are escalated to a senior clinician and the process is proactive.
To participate in and contribute to MDT
meetings and discussions; as a member of the Neighbourhood Rehabilitation Service.
To assist in covering the duties of other
Administrative Officers in the team as required.
To assist with the administration and day to
day running of the service, utilising appropriate clinical and IT systems,
including electronic records. This will
also include review of information to identify and correct any data quality
issues.
To participate in appropriate meetings and
staff development as appropriate.
To maintain professional behaviour and
appearance, appropriate to the service area.
We are aware that an increasing number
of applicants are using AI technology to generate responses on NHS Job
application forms. Over reliance on AI-generated
content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting
candidates to progress to the next stage. If you are using AI to enhance your
application, please disclose this in your NHS Jobs application form.
Job description
Job responsibilities
The
post holder will:
Work within community services and
support the multi-disciplinary team (MDT) for Neighbourhood Rehabilitation
Service.
Contribute in ensuring
that safe care is provided to patients within a community setting.
Enhance the admission and discharge
processes for patients and their families/carers.
Support the clinical team with the
admission to and discharge from Neighbourhood Rehabilitation Service;
ensuring a smooth transition throughout the appropriate elements of
community Intermediate Care services.
Work in close liaison with the
Intermediate Care patients key clinician / MDT in ensuring an efficient
admission process and effective discharge planning and care.
Assist in the provision of
administrative support to the service.
To work with the service, its staff and wider
services to help facilitate the safe and timely admission and discharge of
patients.
To support the therapy and nursing team to carry
out initial and follow up interviews with patients and carers in order to
collect accurate information regarding home circumstances and pre-admission
abilities.
To provide the patient and their family/carer
with information regarding their estimated discharge date, co-ordinated
alongside the therapist / nursing team responsible for their care plan.
To have responsibility for keeping accurate and
up to date records relating to patient care plans and discharge plans; keeping
all relevant personnel (including RightCare Barnsley) involved up to date with
any potential issues or delays.
To develop a rapport with patients and their
families/carers, and encourage their involvement in the progress and planning
towards discharge.
To assist in arranging and finalising any
transfer or discharge arrangements including transport for the patient, if
required.
To assist in arranging and ordering equipment
for patients following assessment by clinicians.
To communicate effectively with patients and
their families/carers, acknowledging the individual circumstances and potential
sensitivity of the situation, adjusting communication style as appropriate.
To
support both qualified and non-qualified nursing and therapy staff in the
safe management of patient care.
To
act as a link person between the patient, their family/carer and all other
members of the MDT involved with the patients care plan and discharge
preparation.
To communicate immediately any potential
problems regarding a patients discharge to the appropriate person to ensure
that problems are escalated to a senior clinician and the process is proactive.
To participate in and contribute to MDT
meetings and discussions; as a member of the Neighbourhood Rehabilitation Service.
To assist in covering the duties of other
Administrative Officers in the team as required.
To assist with the administration and day to
day running of the service, utilising appropriate clinical and IT systems,
including electronic records. This will
also include review of information to identify and correct any data quality
issues.
To participate in appropriate meetings and
staff development as appropriate.
To maintain professional behaviour and
appearance, appropriate to the service area.
We are aware that an increasing number
of applicants are using AI technology to generate responses on NHS Job
application forms. Over reliance on AI-generated
content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting
candidates to progress to the next stage. If you are using AI to enhance your
application, please disclose this in your NHS Jobs application form.
Person Specification
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post.
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Experience
Essential
- Of working in a healthcare setting.
- In dealing with the public.
- Of using IT systems including Microsoft packages e.g. Outlook, Word, Excel etc.
Desirable
- Of working in a community healthcare setting.
- Of using electronic patient record systems.
Special Knowledge and Skills
Essential
- Attention to detail.
- In working as an effective team member with minimum supervision.
- Initiative, decision making and prioritisation skills in line with role.
- Customer care skills.
- Excellent communication skills both written and verbal.
- Diversity/Cultural understanding.
- Non-judgemental, empathetic manner.
- Demonstrates Trust Values.
- Excellent interpersonal skills.
- Good administration and organisational skills.
- Understanding of the need to maintain strict confidentiality.
- Resilience to pressure and exposure to emotional and distressing situations.
- Able to fulfil the requirements of the Trusts value based induction.
Personal Attributes
Essential
- Ability to work flexibly to meet the demands of the post.
- Responsive attitude and approach.
- Dress appropriately for the environment.
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Qualifications
Essential
- NVQ Level 3 or equivalent qualification in a relevant subject (e.g. Health and Social Care, Business Administration, Customer Services).
- Or be able to demonstrate competency at Level 3.
Training
Essential
- Must be willing / able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing / able to undergo job development and training.
Person Specification
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post.
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Experience
Essential
- Of working in a healthcare setting.
- In dealing with the public.
- Of using IT systems including Microsoft packages e.g. Outlook, Word, Excel etc.
Desirable
- Of working in a community healthcare setting.
- Of using electronic patient record systems.
Special Knowledge and Skills
Essential
- Attention to detail.
- In working as an effective team member with minimum supervision.
- Initiative, decision making and prioritisation skills in line with role.
- Customer care skills.
- Excellent communication skills both written and verbal.
- Diversity/Cultural understanding.
- Non-judgemental, empathetic manner.
- Demonstrates Trust Values.
- Excellent interpersonal skills.
- Good administration and organisational skills.
- Understanding of the need to maintain strict confidentiality.
- Resilience to pressure and exposure to emotional and distressing situations.
- Able to fulfil the requirements of the Trusts value based induction.
Personal Attributes
Essential
- Ability to work flexibly to meet the demands of the post.
- Responsive attitude and approach.
- Dress appropriately for the environment.
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Qualifications
Essential
- NVQ Level 3 or equivalent qualification in a relevant subject (e.g. Health and Social Care, Business Administration, Customer Services).
- Or be able to demonstrate competency at Level 3.
Training
Essential
- Must be willing / able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing / able to undergo job development and training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
