Job summary
Full Time - 37.5 Hours Per Week
Are you passionate about
supporting people with learning disabilities and committed to improving their
quality of life?
We are looking for a Senior Healthcare support worker with a positive and progressive outlookwho aspires to provide and promote the best standard of care and support for service users.
The post holder will deliver planned programmes of care and treatment to designated service users, under the direction and supervision of the registered nursing team. Examples include, supporting service users to understand their health needs, promoting annual health checks, completing hospital passports, and providing health action plans. You would also be expected to support service users to health appointments if appropriate, support their understanding in appointments, and provide health education using a range of resources such as easy read. You will be working closely with carers and families, in a range of different care settings, and you will have a case load under the supervision of a named nurse.
Would you be interested to be part
of a thriving multi-disciplinary health team?
We have an exciting opportunity for a highly motivated Senior Health Care Support Worker to join the
Community Learning Disability Health Team in Barnsley.
This is a full-time Band 3 permanent post.
Main duties of the job
You will join an experienced, well-established, and committed specialist multi-disciplinary team who are based in Barnsley. The Team consists of a comprehensive multi-disciplinary team including Learning Disability Nurses, psychiatrists, clinical psychologists, occupational therapists, physiotherapist, speech & language therapists, dietician, therapy assistants and healthcare support workers. The Team works together to support individuals aged 18 and over with diagnosed learning disabilities and their families/carers.
Effective communication
skills are essential and a flexible attitude to delivering services to meet the
needs of service users and their support networks.
To have effective
organisational skills and the ability to prioritise tasks in response to
service or service users need.
To access and engage with
regular management and clinical supervision, raising any concerns in a timely
and efficient manner to a registered nurse or practitioner.
To engage with local
community groups and stakeholders across Barnsley to help improve service
users knowledge and access to health and community services across Barnsley.
Please note, working
hours are 9am-5pm Monday to Friday, excluding bank holidays. Access to a car is
essential.
For an informal discussion and further information, please contact:
Contact Name: Rebecca White, advanced
nurse practitioner/nursing team lead
Email Address: rebecca.white2@swyt.nhs.uk
Telephone: 01226 645200 / 07443264147
About us
We
are a specialist NHS Foundation Trust that provides community, mental health
and learning disability services for the people of Barnsley, Calderdale,
Kirklees and Wakefield. We also provide low and medium secure services and are
the lead for the west Yorkshire secure provider collaborative.
Our mission is
to help people reach their potential and live well in their communities, we do this
by providing high-quality care in the right place at the right time. We employ
staff in both clinical and non-clinical services who work hard to make a
difference to the lives of service users, families and carers.
We encourage
and welcome applications from all protected characteristic groups, we value
diversity and want our workforce to be reflective of our communities.
Being
a foundation Trust means were accountable to our
members, who can have a say in how were run. Around 14,300 local people
(including staff) are members of our Trust.
Join
us and you will be one of over 4,500 staff committed to supporting and improving
the mental, physical and social needs of the thousands of people we meet and
help each year.
We
are committed
to safeguarding and promoting the welfare of children, young people and
vulnerable adults and expects all colleagues and volunteers to share this
commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
JOB SUMMARY
The post holder will:
-
under the
supervision/direction of registered health care professionals/associate
practitioner, within a delegated framework for agreed tasks, seek support as
and when necessary, in the delivery of psychological and physical care to a
defined group of people.
- as part of a healthcare
team, provide the highest standards of safe and compassionate planned care to
people that maximises their recovery and rehabilitation potential.
- develop and maintain
meaningful therapeutic relationships with people. Adopt a polite, positive and
empathetic approach, communicating effectively and informatively.
- demonstrate an
understanding of the care and treatment programmes of a designated group of
service users to enable you to instruct, advise & guide service users,
family and carers. To make the appropriate adjustments independently within own
level of competence and be able to communicate any changes to service users and
registered health care professionals.
- be required to concentrate
for periods of time, depending upon the care intervention/care plan eg,
following the observation policy, taking, recording of physical observations
etc, and responding to issues of concern appropriately. This may include areas
of work requiring physical effort, with regard to risk, health & safety.
- exercise a degree of
independence, initiative and judgement and consider different approaches when
delivering tasks. Assess situations, identify and resolve potential problems,
within own levels of competence.
- ensure the care
experienced is positive and service user safety is maintained. Treat everyone
eg, service users, their relatives, visitors, colleagues etc, with respect,
dignity, courtesy and in accordance with the Trusts Values.
- contribute to the care
planning process. Understand the principles underlying care planning eg,
enabling the service user to reach an optimum level of functioning/
independence/recovery.
- implement care within
well-established policies, procedures, protocols, guidelines and established
clinical care plans. Organise a range of
activities eg, facilitate meaningful activities for individuals or small
groups.
- apply knowledge of longer
term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing
advice and support.
- Undertake the physical
aspects of care eg, moving and handling of service users. Use items of
equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to
the role), ensuring appropriate instruction on their use has been received.
- assist in dealing with
verbal/physical aggression using de-escalation techniques, this may include the
need for restraint and/or seclusion (as appropriate to the role)
- attend to the service
users personal care needs as required
- participate in a flexible
rostering arrangement providing 24-hour/7 day care (as appropriate to the role)
KEY RESULT AREAS:
1.1 Care provision:
-
To deliver excellent
levels of customer services to people. Assess, problem solve or report, in a
timely and proactive manner, when these standards have not been met.
- Work with a degree of
independence within defined parameters, as directed by a registered health care
professional (or associate practitioner if part of the team).
- Prioritise own tasks,
exercising initiative and judgement in response to peoples needs. Refer and
seek guidance/supervision on issues outside of post holders level of competency
or authority to more senior health care professionals.
- Contribute to the initial
assessment/admission/discharge process and formulation/implementation of
individualised packages of care to help maximise service user
recovery/rehabilitation potential.
- Act as a link or
associate link for a specific area of practice.
- Clearly, accurately and
contemporaneously, contribute to care documents, report observations and other
service user information, in written and electronic format. Demonstrate
competent IT skills, accurate data inputting and use of the internet.
- Accurately record
clinical measurements and physical observations, which may include: monitoring
of blood pressure, pulse, temperature, respiration, weight etc, and handle
specimens of bodily fluids. Identify potential risks and respond appropriately.
- Contribute to ensuring
service user needs are met eg, emotional, personal, basic wound care, dietary,
environmental etc, ensuring their privacy, dignity, rights and choices are
maintained at all times. Support individuals to self-manage their own health and
social wellbeing and promote individuals positive self-esteem and sense of
identity.
- Participate in the
management and support of individuals who exhibit challenging behaviour or
present a significant imminent risk to themselves or others. Recognise and respond to changes in their
presentation, including reporting the issue to a registered health care
practitioner/associate practitioner as required. Respond appropriately to any
emergency situation.
- Participate in supportive
observation/interventions minimising the negative effects of disruptive/abusive
behaviour, or in the prevention and management of violence and aggression
(PMVA). Utilise de-escalation and physical control techniques as necessary.
Taking reasonable steps to protect themselves from the risk of violence.
For full job description, please see attached supporting documents.
Job description
Job responsibilities
JOB SUMMARY
The post holder will:
-
under the
supervision/direction of registered health care professionals/associate
practitioner, within a delegated framework for agreed tasks, seek support as
and when necessary, in the delivery of psychological and physical care to a
defined group of people.
- as part of a healthcare
team, provide the highest standards of safe and compassionate planned care to
people that maximises their recovery and rehabilitation potential.
- develop and maintain
meaningful therapeutic relationships with people. Adopt a polite, positive and
empathetic approach, communicating effectively and informatively.
- demonstrate an
understanding of the care and treatment programmes of a designated group of
service users to enable you to instruct, advise & guide service users,
family and carers. To make the appropriate adjustments independently within own
level of competence and be able to communicate any changes to service users and
registered health care professionals.
- be required to concentrate
for periods of time, depending upon the care intervention/care plan eg,
following the observation policy, taking, recording of physical observations
etc, and responding to issues of concern appropriately. This may include areas
of work requiring physical effort, with regard to risk, health & safety.
- exercise a degree of
independence, initiative and judgement and consider different approaches when
delivering tasks. Assess situations, identify and resolve potential problems,
within own levels of competence.
- ensure the care
experienced is positive and service user safety is maintained. Treat everyone
eg, service users, their relatives, visitors, colleagues etc, with respect,
dignity, courtesy and in accordance with the Trusts Values.
- contribute to the care
planning process. Understand the principles underlying care planning eg,
enabling the service user to reach an optimum level of functioning/
independence/recovery.
- implement care within
well-established policies, procedures, protocols, guidelines and established
clinical care plans. Organise a range of
activities eg, facilitate meaningful activities for individuals or small
groups.
- apply knowledge of longer
term health conditions eg, Diabetes, Obesity, smoking cessation etc, providing
advice and support.
- Undertake the physical
aspects of care eg, moving and handling of service users. Use items of
equipment in delivering care eg, hoists, wheelchairs etc. (as appropriate to
the role), ensuring appropriate instruction on their use has been received.
- assist in dealing with
verbal/physical aggression using de-escalation techniques, this may include the
need for restraint and/or seclusion (as appropriate to the role)
- attend to the service
users personal care needs as required
- participate in a flexible
rostering arrangement providing 24-hour/7 day care (as appropriate to the role)
KEY RESULT AREAS:
1.1 Care provision:
-
To deliver excellent
levels of customer services to people. Assess, problem solve or report, in a
timely and proactive manner, when these standards have not been met.
- Work with a degree of
independence within defined parameters, as directed by a registered health care
professional (or associate practitioner if part of the team).
- Prioritise own tasks,
exercising initiative and judgement in response to peoples needs. Refer and
seek guidance/supervision on issues outside of post holders level of competency
or authority to more senior health care professionals.
- Contribute to the initial
assessment/admission/discharge process and formulation/implementation of
individualised packages of care to help maximise service user
recovery/rehabilitation potential.
- Act as a link or
associate link for a specific area of practice.
- Clearly, accurately and
contemporaneously, contribute to care documents, report observations and other
service user information, in written and electronic format. Demonstrate
competent IT skills, accurate data inputting and use of the internet.
- Accurately record
clinical measurements and physical observations, which may include: monitoring
of blood pressure, pulse, temperature, respiration, weight etc, and handle
specimens of bodily fluids. Identify potential risks and respond appropriately.
- Contribute to ensuring
service user needs are met eg, emotional, personal, basic wound care, dietary,
environmental etc, ensuring their privacy, dignity, rights and choices are
maintained at all times. Support individuals to self-manage their own health and
social wellbeing and promote individuals positive self-esteem and sense of
identity.
- Participate in the
management and support of individuals who exhibit challenging behaviour or
present a significant imminent risk to themselves or others. Recognise and respond to changes in their
presentation, including reporting the issue to a registered health care
practitioner/associate practitioner as required. Respond appropriately to any
emergency situation.
- Participate in supportive
observation/interventions minimising the negative effects of disruptive/abusive
behaviour, or in the prevention and management of violence and aggression
(PMVA). Utilise de-escalation and physical control techniques as necessary.
Taking reasonable steps to protect themselves from the risk of violence.
For full job description, please see attached supporting documents.
Person Specification
Qualifications
Essential
- GCSE A-D or grade 3-9 in Maths and English or equivalent
- Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent
- Or, level 2 qualification with the ability to demonstrate competencies at level 3
- Care Certificate or required to achieve within 12 weeks of commencement
Desirable
- Level 4 units in Health & Social Care
- Experience of the speciality area
- Willingness to undertake further study towards level 4 qualification
Training
Essential
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing/able to undergo job development and training.
- Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc
Personal Attributes
Essential
- Responsive attitude and approach
- Dress appropriately for the environment
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability)
Special Knowledge/Skills
Essential
- As appropriate to the role:
- Demonstrates excellent customer care skills
- Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users
- Demonstrates safe decision making skills commensurate with role.
- Excellent communicator
- Good IT/keyboard skills.
- Diversity/Cultural understanding
- Knows responsibilities regarding confidentiality and trust.
- Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
- Non-judgemental, empathetic manner
- Demonstrates Trust Values
- Excellent interpersonal skills
- Good administration and organisational skills
- Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately
- Able to fulfil the requirements of the value based induction
Desirable
- Language skills other than English
- Experience of supervising/inducting others
Experience
Essential
- In providing personal care and related procedures for those with health/social needs
- In working in a caring environment at a band 2 or equivalent level of competence
- In dealing with the public.
- In working as an effective team member.
- Of demonstrating own duties
- Ability to work effectively, professionally and independently or as part of a multidisciplinary team
- In demonstrating initiative, decision-making and prioritisation skills.
- Evidence of a commitment to
- user/carer involvement
Physical Attributes
Essential
- A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy)
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
Person Specification
Qualifications
Essential
- GCSE A-D or grade 3-9 in Maths and English or equivalent
- Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent
- Or, level 2 qualification with the ability to demonstrate competencies at level 3
- Care Certificate or required to achieve within 12 weeks of commencement
Desirable
- Level 4 units in Health & Social Care
- Experience of the speciality area
- Willingness to undertake further study towards level 4 qualification
Training
Essential
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing/able to undergo job development and training.
- Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc
Personal Attributes
Essential
- Responsive attitude and approach
- Dress appropriately for the environment
- A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability)
Special Knowledge/Skills
Essential
- As appropriate to the role:
- Demonstrates excellent customer care skills
- Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users
- Demonstrates safe decision making skills commensurate with role.
- Excellent communicator
- Good IT/keyboard skills.
- Diversity/Cultural understanding
- Knows responsibilities regarding confidentiality and trust.
- Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
- Non-judgemental, empathetic manner
- Demonstrates Trust Values
- Excellent interpersonal skills
- Good administration and organisational skills
- Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately
- Able to fulfil the requirements of the value based induction
Desirable
- Language skills other than English
- Experience of supervising/inducting others
Experience
Essential
- In providing personal care and related procedures for those with health/social needs
- In working in a caring environment at a band 2 or equivalent level of competence
- In dealing with the public.
- In working as an effective team member.
- Of demonstrating own duties
- Ability to work effectively, professionally and independently or as part of a multidisciplinary team
- In demonstrating initiative, decision-making and prioritisation skills.
- Evidence of a commitment to
- user/carer involvement
Physical Attributes
Essential
- A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy)
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
