Recovery Coach

Job description

Job responsibilities

JOB SUMMARY

To undertake a Coaching role that supports people in their recovery including researching, producing, facilitating and reviewing educational courses and workshops that enable people to live life well and with opportunities to move into further education or employment. To supervise peer support workers within the recovery college.

KEY RESULT AREAS:

To facilitate educational courses and workshops around all aspects of living life beyond illness with a particular focus on health & wellbeing. This may be in conjunction with people who have lived experiences to help people realise their full potential through learning.

To work with learners in a recovery orientated way at all times.

To supervise peer support workers and ensure these posts enhance a persons learning experience

To continually be aware and incorporate best practice based on contemporary and relevant research findings and outcome measures.

1.1 Care/service/function provision:

To conduct face to face assessments with learners as part of the enrolment process to ensure the most appropriate course(s) is chosen to help them achieve self-responsibility and self-determination.

To work in collaboration with learners to ensure a structured programme is in place for each student including their progress beyond their involvement in the college. This may include planning future goals, utilising such skills as Motivational Interviewing and personal development skills

To support learners into one or more of a range of opportunities, depending on individual need, e.g. work experience, voluntary work and paid work, education and accredited courses.

To work collaboratively with learners in developing appropriate life long learning techniques and other strategies with a focus towards further education or employment.

Be able to recognise the psychological barriers people may face when accessing education, taking into account a persons resilience and current health status and adopting appropriate coping strategies.

Working with learners and enabling them to reach their potential in preparation for further education or employment. This may include supporting someone through a volunteering process, linking in with other educational facilities and/or recognising barriers to progression and working on these on a one to one basis.

To develop and maintain effective internal and external relationships and networks for learner referral and signposting

To promote the service by attending meetings with, and by delivering talks and presentations to relevant interested parties, for example service users, our partners, carers, colleagues, employers or their representative bodies.

1.2 Working as part of a team

To contribute to the development of best practice within the service. This will be evidenced through all work submitted to the Editorial Panel, ensuring it is to a standard that is well researched, up-to-date and relevant to learner needs.

To be involved in the promotion of the recovery college effectively and actively promote a positive image of the Recovery College across Barnsley and SWYFT

To work with the Recovery College Principal and Head of Departments to deliver a high quality customer-focused service, in line with agreed strategic objectives.

To take an active role in service reviews and evaluations and liaise with the colleagues, learners, and others when audits are required. This would include collecting and submitting data to submit into Social and Financial Return on Investment reports.

1.3 Managing self

Particiapate in supervision to develop skills and knowledge and apply continuous reflection on own practice.

1.4 Management supervision/support

To be responsible for the day to day supervision of peer support workers within the recovery college, offering them direction and support when working with learners.

Assist learners to identify their learning needs and to manage and organise appropriate peer support

To provide professional support to assist and enable learners who access the college and to supervise junior staff including undertaking individual and group supervision

1.5 Financial responsibility

To use Trust resources efficiently at all times. Suggest efficiency savings where necessary.

1.6 Trust values

The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respectat all time. The post holder must all time act in accordance with the Trusts Values:

Honest, open, transparent

Respectful

Person first and in the centre

Improve and be outstanding

Relevant today, ready for tomorrow

Families and carers matter

1.7 Safeguarding:

Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.

Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

1.8 Trust policies and commitments to be read in line with the relevant Trust Policy:

All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to:

ensure they are aware of the Whistleblowing Policy and how they raise concerns;

maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct;

understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the Data Protection Act 1998 and Trust Data Protection Policy;

comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually;

receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed;

understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy;

recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public. Contribute to a working environment which promotes and responds positively to difference and diversity;

ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participatingin relevanttraining;

comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision);

demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement;

abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached;

work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards.

adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds;

being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact;

Identify and report risks, hazards, incidents, accidents and near misses promptly;

In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care.

This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.

For full details of the role please see the supporting documents attached.

Person Specification

Experience

Essential

• Experience of acting at supervisory level to junior staff.
• Experience of working with people with mental and physical health issues. This may be in a variety of settings eg:- Job Centre, Charities etc.
• Experience of planning courses and workshops and delivering on these. This would also include reviewing courses based on learner feedback and evaluations and amending as appropriate.
• Experience of developing evaluations and audits and implementing action plans and outcome measures that reflect need to meet service provision.
• To have experience of working with other statutory and non-statutory bodies and demonstrate how this positively promotes inter-agency collaborative working partnerships.

Desirable

• Experience of writing service reviews and/or business plans.

Qualifications

Essential

• Professional qualification in health or social care or degree level BSc, BA.

Desirable

• Level 3 or above qualification appropriate to speciality.
• PGCE or evidence of working towards completion within two years.

SPECIAL KNOWLEDGE/SKILLS

Essential

• To actively and positively promote work in a Recovery orientated way at all times.
• To possess excellent presentation and teaching skills.
• To possess excellent verbal and written communication skills.
• To have the necessary knowledge to be able to signpost learners onto education and/or employment opportunities.
• To plan and deliver educational sessions either on a one to one basis or in a group setting in a variety of settings.
• Ability to work as a member of a multi-skilled team.
• To have the necessary skills to work independently and on own initiative and prioritise workload accordingly.

Desirable

• To have experience of using Microsoft Office.

TRAINING

Essential

• To attend all supervision sessions or notified meetings where relevant.
• To attend all mandatory training sessions.

PERSONAL ATTRIBUTES

Essential

• Ability to undertake the duties and demands of the post.
• To be passionate in enabling people to achieve their full potential.
• To be committed to the ethos of Recovery and the Recovery College.
• Commitment to providing an effective high quality and evidence based service which remains compatible at all times with the Recovery College philosophy.
• To possess the skills that help to motivate and develop learners throughout their college experience.

PHYSICAL ATTRIBUTES

Essential

• Ability to undertake the duties and demands of the post.
• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South West Yorkshire Partnership NHS Trust

Address

33 Gawber Road

Barnsley

South Yorkshire

S75 2AH

Employer's website

https://www.southwestyorkshire.nhs.uk (Opens in a new tab)