Waiting List Clerk
Mid Yorkshire Teaching NHS Trust
This job is now closed
Job summary
We have 2 exciting vacancies to cover Maternity Leave, one will be until December 2024 and 1 will extend until March 2025.
We are looking for friendly outgoing individuals with experience working a in a busy demanding environment and experience working within customer service. You will enjoy working as a member of a team and have experience in communicating and working alongside a multi-disciplinary team.
Previous NHS knowledge and experience in managing waiting lists is desirable as you will have a great deal of direct telephone contact with patients and face-to-face contact with a wide range of internal and external staff to support the smooth running of waiting list management at MYHT.
Excellent multi-tasking and organisational skills are essential with an up-to-date knowledge of current NHS Access targets being desirable for the post.
In addition to a flexible approach to working the post holder will be required to work 5 over 7 days between 08:00 - 20:00 including evenings and weekends.
Main duties of the job
Our Centralised Waiting List Office Clerks manage a number of waiting lists within specialties operating Trust wide in accordance with Government Access Standards, NHS Constitution and Trusts Patient Access Policy ensuring efficient and effective use of theatre and procedure sessions.
They exercise initiative and use independent judgement, knowledge and analysis to book patients, dependent on their individual clinical needs, their complexity and the appropriate case mix. Work in a demanding and sometimes hostile environment dealing with complex and sensitive information on a daily basis.
Our teams provide an information and communication link between the patient and their elective admission to hospital.
You will be responsible for decision-making with situations arising from the duties and responsibilities described below to ensure an effective, organised, comprehensive and efficient, high-quality patient centred clerical service.
About us
We provide care and support to over half a million people in Wakefield and Kirklees in their homes, in community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (in Wakefield).
Always striving for excellence, we are at the forefront of innovation and research and we invest in teaching and the development of our workforce.
We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and the best place to receive care.
We have a clear vision, and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.
Date posted
15 April 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year pro-rata for part-time positions
Contract
Fixed term
Duration
8 months
Working pattern
Full-time, Part-time
Reference number
C9377-SURG6000
Job locations
Dewsbury & District Hospital
Halifax Road
Dewsbury
West Yorkshire
WF13 4HS
Employer details
Employer name
Mid Yorkshire Teaching NHS Trust
Address
Dewsbury & District Hospital
Halifax Road
Dewsbury
West Yorkshire
WF13 4HS
Employer's website
https://www.midyorks.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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