Job summary
Here is an
opportunity to join our busy and friendly establishment of Audiologists and
support staff providing a wide range of Audiological services at the
Mid-Yorkshire Hospitals.
Your duties will
include a wide range of clerical and administrative tasks which will include, the
production of weekly and monthly reports and validation of patient pathways,
the creation of clinic letters, telephone reception work, the booking of
patients appointments using several databases and general support to the Head
of Service and clinical staff.
We need a person with excellent communication and
organisational skills, who can organise and work on their own initiative as
well as being an effective team member. You will need to have good office
management skills and experience of working in a health care environment or
with the public would be useful.
Your place of work will be the Audiology department
at Pinderfields General Hospital although there may be a requirement to work on
other sites occasionally depending on the needs of the service.
For an informal chat
or look around please contact Antony Head of Service, Audiology, on 01924 541520
or antony.walker1@nhs.net
Main duties of the job
The post holder will work within the Audiology team to
ensure patient pathways are correctly recorded on the in house electronic
Administration systems. Through validation, errors will be identified,
corrected and reported on. This will allow the Trust to report on 6-week and
18-week Referral to Treatment standards.
About us
We are an acute trust caring for over half a million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Application guidance: We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Job description
Job responsibilities
Daily validation of known system errors
from the trusts electronic booking systems, this will require in-depth
knowledge of the in house audiology and
eCamis system, the causes of the errors and resolving complex pathway
scenarios.
Daily validation of the common diagnostic
pathway errors, including investigating cause of error, understanding complex
pathways for multiple specialties, resolving conflicting information and
sourcing data from a range of sources.
Liaising with a variety of staff,
including clinicians, managers and administration staff.
Answering the Audiology telephone and
booking of diagnostic appointments.
Validation of weekly and monthly patient
data for submission to Unify to ensure all reportable pathways are correct.
To keep up to date with national
and local waiting time targets for inpatient, day case, outpatient and
diagnostic services.
To ensure relevant Trust policies
are implemented, maintained, monitored and reviewed across all sites.
Any other duties/responsibilities
as delegated by the manager as deemed appropriate to the role.
Job description
Job responsibilities
Daily validation of known system errors
from the trusts electronic booking systems, this will require in-depth
knowledge of the in house audiology and
eCamis system, the causes of the errors and resolving complex pathway
scenarios.
Daily validation of the common diagnostic
pathway errors, including investigating cause of error, understanding complex
pathways for multiple specialties, resolving conflicting information and
sourcing data from a range of sources.
Liaising with a variety of staff,
including clinicians, managers and administration staff.
Answering the Audiology telephone and
booking of diagnostic appointments.
Validation of weekly and monthly patient
data for submission to Unify to ensure all reportable pathways are correct.
To keep up to date with national
and local waiting time targets for inpatient, day case, outpatient and
diagnostic services.
To ensure relevant Trust policies
are implemented, maintained, monitored and reviewed across all sites.
Any other duties/responsibilities
as delegated by the manager as deemed appropriate to the role.
Person Specification
Qualifications
Essential
- 5 GCSEs at A to C or equivalent.
Desirable
- Ability to use PC software applications such as Excel and Powerpoint.
- Office management training or qualification.
Knowledge and Awareness
Essential
- An awareness of the importance of Confidentiality in a health care setting.
- Awareness of own limitations.
- IT and keyboard skills.
- Knowledge of national policy, guidance and legislation in relation to patient information and NHS activity reporting.
- Knowledge of audit processes.
- Understanding of NHS data quality issues.
Desirable
- Knowledge of Local Patient Information systems/Databases, including NHS Data Dictionary and NHS Information standards.
Experience
Essential
- Experience of Microsoft Office applications including ExcelWord and the use of the internet as a resource.
- Experience of working both independently and in a team orientated collaborative environment.
Desirable
- Worked in a Health Care Environment
- Working in data entry, data quality, health information or health care records experience.
Personal Attributes
Essential
- Effective team player.
- Capable of working under pressure whilst maintaining accuracy and attention to detail.
- Flexible approach to working hours to meet the needs of the service.
Skills and Abilities
Essential
- Competent user of Microsoft Excel/Access/Word (i.e. pivot tables and basic formulae).
- Good written and verbal communication skills.
- Methodical with strong attention to accuracy and detail.
- Excellent keyboard skills.
- Ability to work under own initiative, to prioritise and plan workload.
- Ability to work accurately under pressure to meet deadlines.
Desirable
- Good data verification skills to check for accuracy of input.
Person Specification
Qualifications
Essential
- 5 GCSEs at A to C or equivalent.
Desirable
- Ability to use PC software applications such as Excel and Powerpoint.
- Office management training or qualification.
Knowledge and Awareness
Essential
- An awareness of the importance of Confidentiality in a health care setting.
- Awareness of own limitations.
- IT and keyboard skills.
- Knowledge of national policy, guidance and legislation in relation to patient information and NHS activity reporting.
- Knowledge of audit processes.
- Understanding of NHS data quality issues.
Desirable
- Knowledge of Local Patient Information systems/Databases, including NHS Data Dictionary and NHS Information standards.
Experience
Essential
- Experience of Microsoft Office applications including ExcelWord and the use of the internet as a resource.
- Experience of working both independently and in a team orientated collaborative environment.
Desirable
- Worked in a Health Care Environment
- Working in data entry, data quality, health information or health care records experience.
Personal Attributes
Essential
- Effective team player.
- Capable of working under pressure whilst maintaining accuracy and attention to detail.
- Flexible approach to working hours to meet the needs of the service.
Skills and Abilities
Essential
- Competent user of Microsoft Excel/Access/Word (i.e. pivot tables and basic formulae).
- Good written and verbal communication skills.
- Methodical with strong attention to accuracy and detail.
- Excellent keyboard skills.
- Ability to work under own initiative, to prioritise and plan workload.
- Ability to work accurately under pressure to meet deadlines.
Desirable
- Good data verification skills to check for accuracy of input.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
