Job responsibilities
Support the locality and Cancer Alliance in
providing strong, visible support for the delivery of priority cancer pathway
action plans in partnership with the relevant stakeholders as part of the Improvement Collaborative
To lead and deliver QI projects as above including
analysis of cancer pathways, including their processes, roles and
responsibilities to identify change opportunities to deliver optimal care and
outcomes
Organise and facilitate key events to re-design
cost efficient and effective pathway delivery, including working towards the
upcoming 28 day to diagnosis standard.
Champion, inspire and lead the development of a
culture where improvement is a core component of every member of staffs daily
routine
Promote outstanding care and work in a way that is
patient-centred, involves service users, responds positively to feedback and
promotes learning and continuous improvement
To collaborate with local teams and working as part
of the wider Improvement Collaborative, use lean based methodology including
use of standardised tools, knowledge and good practice sharing, expertise and
peer support for Quality Improvement work
Contribute to the body of research in improvement
science and encourage others to as well
Continually challenge the status quo to remove
unnecessary delays to patient care, diagnosis or treatment.
Planned and
Organisational Skills
Provide excellent project management and
co-ordination of a broad range of complex quality improvement activities within
multiple projects within locality across a range of partners and stakeholders.
Effective co-ordination and re-assessment of the
programmes projects delivery timescales and management of their
inter-dependencies including oversight of any risks and issues arising.
Responsible for the operational management of the
improvement projects with the cancer agenda
Develop and maintain a mixed portfolio of core
project documentation, in line with the locality/organisation/Alliance
framework, working to agreed standards in line with PRINCE/MSP project
management methodology commensurate with the scope and complexity of the
initiatives being supported.
Develop and maintain multiple project plans which
reflect the complexity of managing projects working with multiple partners and
meeting a range of stakeholder requirements which detail
tasks assigned to
resources and assess
impact on plans
where any slippage in timescales
occurs.
Monitor, record and report progress made within
each project/ activity within the work stream ensuring reporting and
appropriate escalation of key risks and issues which may impact on project
success through the relevant project governance.
Set up and
maintain project progress meetings at
the required frequency depending on project stage,
ensuring accurate taking of formal notes to inform revised project plans and
approach
Manage own workload and make informed decisions
independently on behalf of projects with appropriate and timely escalation of
relevant risks and issues to the Programme Manager or other designated contact
Responsible for carrying out research and
development activities to ensure best practice and innovation is embedded
across all aspects of early diagnosis programme and used to inform future developments
across the programme of work
Communication
and Relationship Skills
Excellent inter-personal, leadership, influencing
and negotiating skills, using a range of strategies to challenge, motivate and
empower clinicians, managers and other staff to change and improve their
services, ensuring delivery from project leads/ contributors for whom there is
no direct line management responsibility, hold others to account, or a
resistance to change to work collaboratively towards a common vision or goal.
Ensure effective communication and negotiation
acting as a key link between the projects and stakeholders (including NHS,
voluntary and charitable organisations) to ensure the successful delivery of a
range of complex projects. This will often involve careful negotiation
where delivery plans
need to be
changed whilst managing stakeholder expectations
Attend where required meetings with a range of
partners at key points within the project to report progress. This may require formal and informal presentation
of project and workstream progress and relevant information to different
audiences, potential larger groups of 20 plus people.
Pro-actively manage stakeholders, respond to and
resolve conflict between different stakeholders when this arises through
facilitation or other appropriate mechanisms.
Communicate effectively with colleagues on a timely
basis to ensure staff and managers remain informed, engaged and own the work.
This will include providing and receiving sometimes highly complex information
which may be sensitive or contentious, where persuasive, motivational and
negotiating or empathetic and re-assurance skills are required.
Work through the Alliance approach to patient and
public engagement with patient groups and patient leaders to ensure appropriate
levels of patient engagement is embedded
into the projects
as they are
set-up and implemented, ensuring involvement in key
aspects of project development work and ensuring support is available to
patient leaders when and if required. The post holder will then ensure that the
findings and feedback from patients is used to inform any re-design aspects of
the services.
Support a learning culture across organisations
through the effective dissemination of learning outcomes from the projects
across West Yorkshire and Harrogate and wider.
Analytical
and Problem Solving Skills
Lead
the statistical analysis
and presentation of
information to inform
and make decisions on
aspects of the
improvement projects including pathway
re-design and service improvement plans. This will be complex as the data will often
be gathered from multiple sources and clinical systems and the post holder will
be required to present a range of options which will inform and support
decision making and re-design of pathways.
Present complex information to groups of
stakeholders, where appropriate including analysis of
primary and secondary
care data and
statistics used to
inform project planning and also
presentations at events relating to project progress and delivery models.
Co-ordinate the implementation of evaluation plans
for the projects, ensuring effective systems in place to gather data at key
points within the project and feedback from a broad range of stakeholders. This
will evidence the success of local projects and new service developments
including the use of statistical mechanisms such as surveys and audits.
Policy and
Implementation Skills
To seek out, interpret and implement national
policy initiatives and assess application for local use and where appropriate,
use to inform decision making with regards to service changes and to also share
and embed learning and good practice with colleagues.
Contribute to local, national NHS England and
Regional reporting process as required.
Identify and manage dependencies with across other
locality and Cancer Alliance priorities as required
Identify the impact of optimal pathway
implementation and changes to primary and secondary care services ensuring
effective engagement and coordination of communications via appropriate
processes
Contribute to business planning processes to
support optimal pathway investment at local and system wide level, including
identifying requirements, impact and cost / benefit of service developments.
Financial
and Human Resource Management
To contribute to the overall financial reporting
requirements as required by localities, Cancer Alliance and NHS England.
Manage individual staff working on specific
projects within the post holders level of responsibility, this
will require excellent
resource management skills
as you will
be working and applying line management techniques with multiple
colleagues across a range of different organisations to ensure successful
completion of tasks.
Support the training and development of staff. Work within relevant HR Policies and
Procedures e.g. Disciplinaries, Grievances etc.
If further recruitment needs are identified across
the projects you will take an active part in developing Job Descriptions and
recruitment processes where required.
Mental
Effort
Frequent requirements for concentration, i.e.
checking documents, analysing statistics and conflicting priorities, developing
options appraisals based on available/unavailable information.
Show a high degree of attention to detail.
Able to adapt to a changeable work pattern as
required.
Able to manage potential conflict.
