Violence and Aggression Reduction Trainers

Job responsibilities

Key Responsibilities

• To be responsible for delivering and evaluating educational training in personal safety.
• To be involved/contribute in the launching, promotion and implementation of the Trust policy on the management of violence and aggression.
• To assess staff during personal safety training to ensure nationally agreed competencies are met.
• To support audit on the use of physical restraint
• To facilitate Maybo certified training safely and effectively in line with Health & Safety legislation and National guidance - Restraint Reduction Network (RRN) standards
• Be a role model and uphold professional standards for the management of violence and aggression.
• Provide up to date information on personal safety and violence and aggression training and provide formative and summative reports to the Lead as required.
• Ensure databases and records of training are maintained.
• Ensure all pre and post course administration is completed in line with organisational procedures and national guidelines including health declarations, accident/incident forms
• Assist with the processes of performing training needs analysis to determine staff training requirements.
• Supervise and monitor staff attending personal safety training.
• To provide support and guidance to the other staff trainers, including coaching and guiding newly-trained trainers
• Audit training compliance rates and alert the personal safety lead to any issues as they arise.
• Support Security management in visiting clinical areas to conduct post incident reviews.
• Supports Security management in devising and developing mandatory and statutory training in personal safety suitable for all areas of the organisation.
• Ensure that patient experience of safety, privacy and dignity within the organisation is enhanced though the provision of effective mandatory education programs for all relevant staff.
• To contribute to ensuring that relevant and required national requirements, policies and guidelines relating to personal safety, violence and aggression education, training and workforce are available, up to date, and reflective of relevant national policy, standards and requirements.
• To contribute to ensuring that the organisation meets national requirements with regard to nursing and MDT workforce and education, e.g. Nursing & Midwifery Council. Support Security management in the collection and collation of evidence and assurance in this regard.
• To participate in research projects regarding dealing with violence and aggression in the workplace and professional education issues.
• Support Security management in designing, implementing and evaluating training packages as required by the organisation.
• Support and contribute to the divisional audit programme with regard to incidents of violence and aggression ensuring results are published and shared, and that lessons learnt and improvement are evidenced.
• Design and complete audits of training in order to ensure organisation is compliant with national standards as directed by the personal safety lead.
• Develop and maintain professional links with other departments, organisations and individuals who conduct work within the field of personal safety.
• To assist in the identification and management of risks associated with violence & aggression with a view to enhance staff personal safety in the workplace.
• Work with team managers to assess risk and determine required levels of training for staff, maintaining and reviewing records.
• Advise staff on the preparation of risk management plans to reduce and manage violence and aggression as directed by the personal safety lead.
• Identify opportunities to enhance service improvement through training to safeguard the organisations reputation and legal standing.
• Assist in developing the teams strategic plan.
• Assist as required, Security management in the formulation of policies and procedures for the organisation
• Attend meetings as directed by line managers to provide advice on personal safety and management and reduction of violence and aggression in the workplace.
• Represent the organisation on a national basis. At the request of line manager/ or in absence of line manager for such meetings.
• To assist Security management in developing joint training initiatives with other organisations as appropriate if required
• Support the increase in the scope for income generation through the provision of training to other organisations when in-house obligations allow.

Qualifications

Essential

• 5 GCSE level - including English at Grade C
• NVQ 4 in relevant subject or equivalent experience
• Skills based training or relevant experience
• MAPA/SI and other Models e.g. GSA
• Willing to work towards achievement of the MAYBO-certified Train the Trainer
• First aid at work and immediate life support level training.
• Must engage in continuous professional development

Desirable

• Track record of continuous professional development
• Demonstrates evidence of ongoing continuous professional development
• Preparing to Teach in the Lifelong Learning Sector

Experience

Essential

• Demonstrable experience of delivering skills based training to a variety of differing job roles.
• Able to demonstrate the ethos of team working

Desirable

• Experience of working in a health care setting or other public service organisation

Knowledge and Awareness

Essential

• Translate theoretical knowledge of violence and aggression into appropriate healthcare context
• Demonstrate relevant knowledge of legal issues
• Must be able to demonstrate an understanding of the risk assessment process
• Awareness of own limitations.

Desirable

• Assessors qualification or experience of workplace assessments

Skills & Abilities

Essential

• Must have excellent written and verbal communication skills
• Be proficient in the use of various multi-media presentation tools e.g. Power Point.
• Ability to teach to groups of professionals
• Coordinate training courses
• Ensure pre and post course administration as required
• Advise and support staff in clinical settings
• Deliver bespoke courses for individual units according to the needs of the service
• Ability to work with a large degree of autonomy and as part of a team
• Ability to provide advice to staff of different grades throughout the organisation
• Excellent inter-personal and communication skills with good listening skills
• Teach and instil the values of the organisation to staff

Other

Essential

• Must be physically capable of demonstrating good practice.
• Ability to travel between sites in a timely manner

Desirable

• Flexibility to work at locations across the organisation

Personal Attributes

Essential

• Professional approach, time management skills, change management skills, confidence and ability to work positively as part of a multi-disciplinary team
• Demonstrate the courage to challenge and change current practice to all staff including those of a higher grade.
• Approachable, tactful and diplomatic

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).