Violence and Aggression Reduction Team Lead Trainer

Job responsibilities

Key Responsibilities

• Use a high level of communication skills such as rapport, influencing, motivation and assertiveness to manage learners in a classroom environment when delivering information to avoid barriers of understanding.
• Support and challenge colleagues at all levels in a supportive and non-adversarial manner on areas of compliance relating to health, safety and risk that may need change.
• Influence change in clinical holds and de-escalation practice across the Trust for all levels of staff and to contribute to violence and aggression culture strategies.
• Responsible for engaging with managers, using tact, persuasion and negotiation skills to overcome barriers to enrolling staff in the training to ensure attendance
• Promoting and highlighting the link between the Trusts Violence and Aggression Reduction Training, the Violence and Aggression Reduction and Lone Working Policies and the NHS Violence Prevention and Reduction Standard, the NHS People Plan and Restraint Reduction Network (RRN) Training Standards
• Ensures content and delivery is tailored to the audience, using empathy to optimise engagement
• Under supervision, work with complex and sensitive information on patients and incidents to develop appropriate VART action plans for teams
• Provides project feedback to staff, including where targets and Key Performance Indicators have been missed, to address performance
• Represent the organisation on a national basis at the request of line manager/ or in absence of line manager for such meetings
• Produce presentations to other trusts using Power Point, if requested
• To establish good working relationships with relevant stakeholders to ensure smooth running of the service
• Discuss and share best practice with other specialist providers, developing networks and links
• Use excellent presentation skills to present a range of new and unfamiliar concepts to staff at all levels and to external agencies. Be able to manage varying levels of understanding to ensure there is clear and reliable information about Violence Reduction training opportunities available, communicated via the intranet
• Key performance indicators and reports are produced in a timely manner
• Maintain effective communication with colleagues, managers and staff within the wider organisation
• Promote equality and diversity in relation to violence and aggression reduction

Skills and Abilities

Essential

• Must have excellent written and verbal communication skills.
• Be proficient in the use of various multi-media presentation tools e.g. Power Point.
• Ability to teach to groups of professionals.
• Coordinate bespoke training courses.
• Ensure pre and post course administration as required.
• Advise and support staff in clinical settings.
• Deliver bespoke courses for individual units according to the needs of the service.
• Ability to work with a large degree of autonomy and as part of a team.
• Ability to provide advice to staff of different grades throughout the organisation.
• Excellent inter-personal and communication skills with good listening skills
• Teach and instil the values of the organisation to staff
• Ability in dealing with transition or transformation of organisations goals
• Excellent time management

Personal Attributes

Essential

• Professional approach
• Confident and ability to work positively as part of a multi-disciplinary team.
• Demonstrate the courage to challenge and change current practice to all staff including those of a higher grade.
• Approachable, tactful, and diplomatic

Qualifications

Essential

• Educated to Degree level in a relevant discipline or equivalent experience
• 5 GCSE level- including English at Grade C
• NVQ4 in relevant subject or equivalent experience
• Skills based training or relevant experience
• MAPA/SI and other Models e.g. GSA
• Able to work towards achieving the MAYBO certified Train the Trainer
• Continuous professional development in subject matter

Desirable

• Preparing to Teach in the Lifelong Learning Sector
• Teaching Level 3 AAT qualification desirable
• First aid at work and immediate life support level training.

Experience

Essential

• Demonstrable experience of delivering skills based training to a variety of differing job roles.
• Able to demonstrate the ethos of team working.

Desirable

• Experience of working in a health care setting or other public service organisation

Knowledge and Awareness

Essential

• Translate theoretical knowledge of violence and aggression into appropriate healthcare context.
• Demonstrate relevant knowledge of legal issues.
• Must be able to demonstrate an understanding of the risk assessment process.
• Awareness of own limitations.

Desirable

• Assessors qualification or experience of workplace assessments

Other

Essential

• Must be physically capable of demonstrating good practice.
• Ability to travel between sites in a timely manner.

Desirable

• Flexibility to work at locations across the organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).