Violence and Aggression Reduction Trainers

Job responsibilities

Key Responsibilities

Communication

Be a role model and uphold professional standards for the management of violence and aggression reduction.

Develop and maintain professional links during training with other departments, organisations and individuals who conduct work within the field of personal safety.

Attend meetings as directed by line managers to provide advice on personal safety and management and reduction of violence and aggression in the workplace.

Utilise verbal and communication skills as appropriate to meet the learning styles of the individual trainee.

To be able to communicate and influence people at all levels within the organisation.

Excellent presentation skills.

Supports the Lead Trainer in engaging with managers, using tact, persuasion and negotiation skills to overcome barriers to enrolling staff in the training to ensure attendance.

Under supervision, support the Lead Trainer in working with complex and sensitive information on patients and incidents to develop appropriate VART action plans for teams.

Deputise for lead trainer as and when required to support the department.

Supports management in the development of the VART project.

Act as a first point of contact for queries for trainees.

Analytical/Judgement

To assess staff during personal safety training to ensure nationally agreed competencies are met.

Assist with the processes of performing training needs analysis to determine staff training requirements.

To be able to recognise own competence and expertise.

Deliver formal teaching sessions and assessment of practice.

Identify different methods of training to ensure learners are receiving the best option for their learning style.

Planning and Organisation

Ensure all pre and post course administration is completed in line with organisational procedures and national guidelines including health declarations, accident/incident forms.

To contribute to ensuring that relevant and required national requirements, policies and guidelines relating to personal safety, violence and aggression education, training and workforce are available, up to date, and reflective of relevant national policy, standards and requirements.

Support Security management in designing, implementing and evaluating training packages as required by the organisation.

To assist Security management in developing joint training initiatives with other organisations as appropriate if required

Supports the Lead Trainer in planning, monitoring and maintaining the Violence and Aggression Reduction training calendar and schedule, reactively and proactively updating in response to demand and resource changes.

Policy/Service Development

To contribute to the launching, promotion and implementation of the Trust policy on the management of violence and aggression reduction training

Supports management in devising and developing mandatory and statutory training in personal safety suitable for all areas of the organisation.

To assist in the identification and management of risks associated with violence & aggression with a view to enhance staff personal safety in the workplace as directed.

Identify opportunities to enhance service improvement through training to safeguard the organisations reputation and legal standing.

Assist in developing the teams strategic plan.

Assist as required, Security management in the formulation of policies and procedures for the organisation.

Finance

To order supplies for the team to ensure delivery of the training programme.

Human Resource

To be responsible for delivering and evaluating educational training in personal safety.

To facilitate certified training safely and effectively in line with Health & Safety legislation and National guidance - Restraint Reduction Network (RRN) standards

Supervise and monitor staff attending personal safety training.

Ensure that patient experience of safety, privacy and dignity within the organisation is enhanced though the provision of effective mandatory education programs for all relevant staff.

Information Resources

Provide up to date information on personal safety and violence and aggression training and provide formative and summative reports to the Lead Trainer as required.

Ensure databases and records of training are maintained.

Research & Development

To support audit on the use of physical restraint

Audit training compliance rates and alert the personal safety lead to any issues as they arise.

To participate in research projects regarding dealing with violence and aggression in the workplace and professional education issues.

Design and complete audits of training in order to ensure organisation is compliant with national standards as directed by the personal safety lead.

Experience

Essential

• Demonstrable experience of delivering skills based training to a variety of differing job roles.
• Able to demonstrate the ethos of team working.

Desirable

• Experience of working in a health care setting or other public service organisation

Knowledge and Awareness

Essential

• Translate theoretical knowledge of violence and aggression into appropriate healthcare context.
• Demonstrate relevant knowledge of legal issues.
• Must be able to demonstrate an understanding of the risk assessment process.
• Awareness of own limitations.

Desirable

• Assessors qualification or experience of workplace assessments

Qualifications

Essential

• 5 GCSE level- including English at Grade C
• NVQ4 in relevant subject or equivalent experience
• Skills based training or relevant experience.
• MAPA/SI and other Models e.g. GSA
• Willing to work towards achievement of the MAYBO-certified Train the Trainer.
• First aid at work and immediate life support level training.
• Must engage in continuous professional development.

Desirable

• Track record of continuous professional development.
• Demonstrates evidence of ongoing continuous professional development.
• Preparing to Teach in the Lifelong Learning Sector.

Other

Essential

• Must be physically capable of demonstrating good practice.
• Ability to travel between sites in a timely manner.

Desirable

• Flexibility to work at locations across the organisation.

Skills and Abilities

Essential

• Must have excellent written and verbal communication skills.
• Be proficient in the use of various multi-media presentation tools e.g Power Point.
• Ability to teach to groups of professionals.
• Coordinate training courses.
• Ensure pre and post course administration as required.
• Advise and support staff in clinical settings.
• Deliver bespoke courses for individual units according to the needs of the service.
• Ability to work with a large degree of autonomy and as part of a team.
• Ability to provide advice to staff of different grades throughout the organisation
• Excellent inter-personal and communication skills with good listening skills
• Teach and instil the values of the organisation to staff.

Personal Attributes

Essential

• Professional approach, time management skills, change management skills, confidence and ability to work positively as part of a multi-disciplinary team.
• Demonstrate the courage to challenge and change current practice to all staff including those of a higher grade.
• Approachable, tactful and diplomatic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).