Director of Operations - Infrastructure

The Mid Yorkshire Teaching NHS Trust

The closing date is 06 May 2024

Apply for this job

Job summary

Please note: Previous applicants need not apply.

Are you a visionary leader with a passion for healthcare services and the support services that powers it? Do you thrive in complex environments and have a proven track record of delivering operational excellence?

We are seeking an exceptional individual to join our Trust as Director of Operations: Infrastructure. This is a pivotal role at the heart of our transformation journey, leading a dedicated team responsible for maintaining and evolving the critical infrastructure and support service functions that underpin our patient care.

We offer:

The opportunity to make a tangible difference in the lives of patients and staff.

A challenging and rewarding role in a supportive and collaborative environment.

Competitive salary and benefits package, including the NHS pension scheme.

Continuous learning and development opportunities.

The chance to be part of a leading NHS Trust at the forefront of transformation.

Ready to shape the future of infrastructure? Apply today

You will receive information from our Vacancy Control and Organisation Development teams regarding the assessment centre via email. Please ensure you check your junk/spam mailbox.

Main duties of the job

In this role, you will:

Lead and inspire: Provide strategic direction and oversight for our infrastructure operations, ensuring alignment with the Trust's digital, estate and sustainability ambitions with our clinical priorities.

Mastermind the future: Champion innovation and modernisation initiatives, exploring and implementing cutting-edge technologies to enhance infrastructure, security, reliability, and efficiency.

Orchestrate excellence: Oversee the delivery of day-to-day operations, ensuring service continuity, performance optimisation, and adherence to regulatory compliance.

Build strong bridges: Foster meaningful relationships with clinical and non-clinical teams, collaborating to understand and meet their infrastructure needs.

Embrace the big picture: Analyse data, identify trends, and develop actionable insights to drive continuous improvement across the infrastructure landscape.

Champion patient-centricity: Be an enthusiastic advocate for how the estate, equipment and technology can empower healthcare professionals and ultimately deliver better patient outcomes.

About us

We provide care and support to over a million people in Wakefield and Kirklees in their homes, community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).

Always striving for excellence, we are at the forefront of innovation and research, and we invest in teaching and the development of our workforce.

We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and receive care.

We value diversity and welcome talent and enthusiasm irrespective of age, disability, neurodivergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances including providing unpaid carers support to someone with a health and care need. As ethnic minority groups, members of the LGBTQ+ community, and people with a disability/neurodivergence are currently under-represented across the organisation, we encourage applications from members of these groups. We have policies and procedures to ensure all applicants are treated fairly and consistently.

We are proud of our staff networks - who offer valuable guidance and feedback from those with lived experience.

We have a clear vision and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.

Date posted

09 April 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£99,891 to £114,949 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9377-INFRA0025a

Job locations

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG


Job description

Job responsibilities

Job Summary

To support the Chief Infrastructure Officer and manage the development, continuous improvement, and delivery of the full range of services including estates, facilities, medical devices, sterilisation and decontamination, PFI performance and sustainability

To be an enthusiastic, pro-active, inclusive and a progressive leader who thrives in a busy working environment. This role is for someone who aspires to Executive Board leadership roles in the future.

To collaborate closely with internal colleagues and external partners to ensure that the range of services we supply support our clinical and non-clinical services in the strategic ambitions of the Trust including business/service reconfiguration.

A pivotal role at the heart of our transformation journey, leading a dedicated team responsible for maintaining and evolving the critical infrastructure and support service functions that underpin our patient care.

Job Content

The post supports executive accountability for the following areas:

Estates

Capital Projects

Medical Physics

PFI Management

Facilities Management

Decontamination Services

Fire Safety and Security Management

Sustainability

Direct Functional Responsibilities

Provide the overall leadership, management and development of staff employed within the Chief Infrastructure Officers area of responsibility.

Have a proven record of progressive leadership, development and facilitating change in a culture of continuous service improvement.

Self-motivation, passion, drive, adaptability, and resilience to cope with change within the Trust and wider NHS.

To ensure all staff in the Division receive regular appraisal/reviews following the Knowledge and Skills Framework.

To improve staff satisfaction and work rate amongst direct reports.

Corporate responsibilities

Contribute to the effective corporate leadership and management of the Trust and support the Chief Infrastructure Officer as a member of the Executive Team.

To have a key responsibility with other senior leaders for the quality of service and care provided to patients, the strategic direction of the Trust, the delivery of performance and the financial targets.

Embrace exacting standards of employment practice and act following the NHS Managers Code of Conduct.

Help create a culture and vision for the Trust that embraces change with a determination to improve our services to patients and our working environment for staff.

Promote the vision, values, and goals of the organisation through own actions and visibility in the Trust.

Corporate responsibility for ensuring the Equality, Inclusion and Diversity agenda is delivered and monitored, including production of equality impact assessments for all new policies and major pieces of work.

Work with colleagues to facilitate corporate and Divisional performance through realistic, cross referenced and measurable objectives.

Hold a corporate leadership role for delivery of transformation agendas that defines the ways of working between Divisions and shapes individual and joint roles across the organisation.

Develop a positive, forward looking way of working, which focuses on improving quality, safety, efficient delivery, compassion, and effectiveness.

Accept responsibility for infection prevention, control, and accountability (along with all other directors) for the implementation of all statutory instruments, e.g., the Health Act 2006 (Hygiene Code).

Participate in the Executive Director on-call Rota for the Trust.

Put our patients and staff at the centre of all we do.

The post holder will have to work at any location where the Trust supplies services. All professional and managerial staff must work following their Code of Conduct, and the NHS Managers Code of Conduct. Failure to do so may result in disciplinary action (please refer to disciplinary policy for further information).

In performing their duties, the post holder must promote equality of opportunity and take every opportunity to end discrimination.

The post holder must keep confidential all information and documentation relating to either a patient, a member of staff or Directorates business.

All staff are expected to respect the requirements of the Data Protection Act 1998, as this incorporates the need for a high standard of data quality, confidentiality, and information security.

These duties and responsibilities are neither exclusive nor exhaustive and management reserve the right to require staff to undertake other duties and responsibilities consistent with the grade of the post in consultation with the post holder.

The post holder must follow the requirements of the Fit and Proper Persons Test and notify the Chief Executive if any matters that would affect fitness to remain in role.

Operational Delivery of Services:

Estates

Responsible for the development and delivery of estates services across the Trust, whether PFI or in house.

Advisor on all land, property and estates matters to the CEO and to the Board.

Work closely with colleagues and external partners to ensure that all estates matters are considered as part of any business/service reconfiguration and in the development of the strategic ambitions of the Trust.

Support the development of all estates schemes and preparation of effective business cases to secure stakeholder support.

Capital Projects

Has responsibility for delivering Capital Program Budgets and associated schemes to the value of £40 million per annum.

Ensures professional, robust, and timely project management is in place for all capital projects.

Be responsible for the management of the Trust's annual capital program budgets and delivering schemes to time, cost, and quality.

Support the development of all capital schemes and preparation of effective business cases to secure stakeholder support.

Medical Physics

Responsible for the management of medical devices and equipment based in clinical areas, pathology and radiology departments which also includes the medical equipment loan libraries and dynamic mattress decontamination unit.

The services extend to laser protection, radiation physics and co-ordination of radiation protection services and includes procedures and guidelines for safeguarding the interest of staff and patients. Also, provision of Physiological Measurements support for Urological and Gynaecological Services.

The role needs to ensure that the Trust meets all their statutory requirements in terms of non-ionising radiation regulations, clinical laser safety and patient and user safety.

This service is also offered to community trusts, general practitioners and local Private hospitals through established service level agreements which generate income for the trust.

Decontamination Services

Responsible for the Hospital Sterilisation & Decontamination Unit (HSDU) and Flexible Scoping Decontamination Unit which is the Trust's on-site decontamination facility.

This service supplies a range of specialist services to cross-site operating theatres, wards, and departments, as well as clinics, GP Practices, community, and private sector patrons in relation to the reprocessing of reusable medical devices.

PFI Management

Support the management of PFI contracts to the annual value of £50 million and ensure the effectiveness and appropriateness of the overall service delivery provided under the PFI schemes.

Provide advice to the Executive Team and the Trust Board on all matters relating to the delivery, monitoring and where necessary management of the PFI contracts.

Operate as an 'intelligent client' and ensure effective management of the contracts within the estates and facilities management teams.

Facilities Management

Responsible for the development and delivery of all facilities services across the Trust.

Work closely with colleagues and external partners to ensure that all facilities matters are considered as part of any business/service reconfiguration and in the development of the strategic ambitions of the Trust.

Support the development of all facilities schemes and preparation of effective business cases to secure stakeholder support.

HSDU and Sterile Services

Responsible for the Hospital Sterilisation & Decontamination Unit (HSDU) and Central Sterile Store Department (CSSD) which is the Trust's on-site decontamination facility.

We supply a range of specialist services to cross-site operating theatres, wards, and departments, as well as clinics, GP Practices, community, and private sector patrons in relation to the reprocessing of reusable medical devices.

Fire Safety and Security Management

Responsible for ensuring:

Regular review of fire risk assessments of all Trust premises

Staff or their representatives are informed about identified risks.

Establishment and maintenance of appropriate fire safety measures

Emergency plans available.

Provision of information, fire safety instruction and training to staff.

Job description

Job responsibilities

Job Summary

To support the Chief Infrastructure Officer and manage the development, continuous improvement, and delivery of the full range of services including estates, facilities, medical devices, sterilisation and decontamination, PFI performance and sustainability

To be an enthusiastic, pro-active, inclusive and a progressive leader who thrives in a busy working environment. This role is for someone who aspires to Executive Board leadership roles in the future.

To collaborate closely with internal colleagues and external partners to ensure that the range of services we supply support our clinical and non-clinical services in the strategic ambitions of the Trust including business/service reconfiguration.

A pivotal role at the heart of our transformation journey, leading a dedicated team responsible for maintaining and evolving the critical infrastructure and support service functions that underpin our patient care.

Job Content

The post supports executive accountability for the following areas:

Estates

Capital Projects

Medical Physics

PFI Management

Facilities Management

Decontamination Services

Fire Safety and Security Management

Sustainability

Direct Functional Responsibilities

Provide the overall leadership, management and development of staff employed within the Chief Infrastructure Officers area of responsibility.

Have a proven record of progressive leadership, development and facilitating change in a culture of continuous service improvement.

Self-motivation, passion, drive, adaptability, and resilience to cope with change within the Trust and wider NHS.

To ensure all staff in the Division receive regular appraisal/reviews following the Knowledge and Skills Framework.

To improve staff satisfaction and work rate amongst direct reports.

Corporate responsibilities

Contribute to the effective corporate leadership and management of the Trust and support the Chief Infrastructure Officer as a member of the Executive Team.

To have a key responsibility with other senior leaders for the quality of service and care provided to patients, the strategic direction of the Trust, the delivery of performance and the financial targets.

Embrace exacting standards of employment practice and act following the NHS Managers Code of Conduct.

Help create a culture and vision for the Trust that embraces change with a determination to improve our services to patients and our working environment for staff.

Promote the vision, values, and goals of the organisation through own actions and visibility in the Trust.

Corporate responsibility for ensuring the Equality, Inclusion and Diversity agenda is delivered and monitored, including production of equality impact assessments for all new policies and major pieces of work.

Work with colleagues to facilitate corporate and Divisional performance through realistic, cross referenced and measurable objectives.

Hold a corporate leadership role for delivery of transformation agendas that defines the ways of working between Divisions and shapes individual and joint roles across the organisation.

Develop a positive, forward looking way of working, which focuses on improving quality, safety, efficient delivery, compassion, and effectiveness.

Accept responsibility for infection prevention, control, and accountability (along with all other directors) for the implementation of all statutory instruments, e.g., the Health Act 2006 (Hygiene Code).

Participate in the Executive Director on-call Rota for the Trust.

Put our patients and staff at the centre of all we do.

The post holder will have to work at any location where the Trust supplies services. All professional and managerial staff must work following their Code of Conduct, and the NHS Managers Code of Conduct. Failure to do so may result in disciplinary action (please refer to disciplinary policy for further information).

In performing their duties, the post holder must promote equality of opportunity and take every opportunity to end discrimination.

The post holder must keep confidential all information and documentation relating to either a patient, a member of staff or Directorates business.

All staff are expected to respect the requirements of the Data Protection Act 1998, as this incorporates the need for a high standard of data quality, confidentiality, and information security.

These duties and responsibilities are neither exclusive nor exhaustive and management reserve the right to require staff to undertake other duties and responsibilities consistent with the grade of the post in consultation with the post holder.

The post holder must follow the requirements of the Fit and Proper Persons Test and notify the Chief Executive if any matters that would affect fitness to remain in role.

Operational Delivery of Services:

Estates

Responsible for the development and delivery of estates services across the Trust, whether PFI or in house.

Advisor on all land, property and estates matters to the CEO and to the Board.

Work closely with colleagues and external partners to ensure that all estates matters are considered as part of any business/service reconfiguration and in the development of the strategic ambitions of the Trust.

Support the development of all estates schemes and preparation of effective business cases to secure stakeholder support.

Capital Projects

Has responsibility for delivering Capital Program Budgets and associated schemes to the value of £40 million per annum.

Ensures professional, robust, and timely project management is in place for all capital projects.

Be responsible for the management of the Trust's annual capital program budgets and delivering schemes to time, cost, and quality.

Support the development of all capital schemes and preparation of effective business cases to secure stakeholder support.

Medical Physics

Responsible for the management of medical devices and equipment based in clinical areas, pathology and radiology departments which also includes the medical equipment loan libraries and dynamic mattress decontamination unit.

The services extend to laser protection, radiation physics and co-ordination of radiation protection services and includes procedures and guidelines for safeguarding the interest of staff and patients. Also, provision of Physiological Measurements support for Urological and Gynaecological Services.

The role needs to ensure that the Trust meets all their statutory requirements in terms of non-ionising radiation regulations, clinical laser safety and patient and user safety.

This service is also offered to community trusts, general practitioners and local Private hospitals through established service level agreements which generate income for the trust.

Decontamination Services

Responsible for the Hospital Sterilisation & Decontamination Unit (HSDU) and Flexible Scoping Decontamination Unit which is the Trust's on-site decontamination facility.

This service supplies a range of specialist services to cross-site operating theatres, wards, and departments, as well as clinics, GP Practices, community, and private sector patrons in relation to the reprocessing of reusable medical devices.

PFI Management

Support the management of PFI contracts to the annual value of £50 million and ensure the effectiveness and appropriateness of the overall service delivery provided under the PFI schemes.

Provide advice to the Executive Team and the Trust Board on all matters relating to the delivery, monitoring and where necessary management of the PFI contracts.

Operate as an 'intelligent client' and ensure effective management of the contracts within the estates and facilities management teams.

Facilities Management

Responsible for the development and delivery of all facilities services across the Trust.

Work closely with colleagues and external partners to ensure that all facilities matters are considered as part of any business/service reconfiguration and in the development of the strategic ambitions of the Trust.

Support the development of all facilities schemes and preparation of effective business cases to secure stakeholder support.

HSDU and Sterile Services

Responsible for the Hospital Sterilisation & Decontamination Unit (HSDU) and Central Sterile Store Department (CSSD) which is the Trust's on-site decontamination facility.

We supply a range of specialist services to cross-site operating theatres, wards, and departments, as well as clinics, GP Practices, community, and private sector patrons in relation to the reprocessing of reusable medical devices.

Fire Safety and Security Management

Responsible for ensuring:

Regular review of fire risk assessments of all Trust premises

Staff or their representatives are informed about identified risks.

Establishment and maintenance of appropriate fire safety measures

Emergency plans available.

Provision of information, fire safety instruction and training to staff.

Person Specification

Qualifications

Essential

  • Graduate/post graduate qualification or equivalent experience
  • Professional registration/accreditation
  • Evidence of recent continued learning and professional development

Desirable

  • Recognised program and project management qualification

Experience

Essential

  • Leading and working in a senior management role within an environment of comparable scale and complexity for a minimum of 10 years.
  • Development and delivery of high performing teams across a wide range of services.
  • Leading a complex multi-faceted change and modernisation program aimed at raising organisational performance in relation to estates and facilities.
  • Strategic development, large scale project management and implementation of major projects.
  • Developing and implementing corporate strategies with a record of success in delivering national and local targets.
  • Leading and managing operational PFI contracts (£50m+pa).
  • Delivering value for money and or efficiency related changes.
  • Developing successful business cases and leading successful commercial negotiations.
  • Setting managing and delivering budgets and achieving consistent quality improvements and cost reductions.
  • Working in high performance teams delivering challenging targets and achieving results.

Abilities, knowledge and personal qualities

Essential

  • Thorough understanding of Private Finance Initiatives and specifically contractual and commercial of hard and soft services/facilities management service arrangement.
  • Knowledge of Information Governance and Data Protection requirements within the NHS.
  • Thorough understanding of the operational management of estates, facilities, medical equipment, PFI and information technology/digital functions in the NHS and the relevant legislation and NHS guidance.
  • Comprehensive understanding of NHS capital and revenue funding arrangements.
  • Demonstrate leadership and drive of the NHS Green agenda and sustainable development including Net Zero Carbon within the NHS.
  • Excellent analytical and numerical skills, able to assimilate, interpret and communicate complex information and data.
  • A strategic and visionary thinker with advanced communication and negotiation skills.
  • Extensive knowledge and understanding of the NHS, politically astute, and able to find key influencers to deliver the range of acute healthcare services.
  • Self-resilience and perseverance to ensure delivery and implementation of key goals.
  • Ability to drive up performance by developing capability and confidence in others, ensuring targets are achieved and sustained.
  • Ability to find, plan and undertake research and development initiatives to inform strategic goals.
  • Leadership qualities and ability to inspire others. Strong networker and relationship builder.
Person Specification

Qualifications

Essential

  • Graduate/post graduate qualification or equivalent experience
  • Professional registration/accreditation
  • Evidence of recent continued learning and professional development

Desirable

  • Recognised program and project management qualification

Experience

Essential

  • Leading and working in a senior management role within an environment of comparable scale and complexity for a minimum of 10 years.
  • Development and delivery of high performing teams across a wide range of services.
  • Leading a complex multi-faceted change and modernisation program aimed at raising organisational performance in relation to estates and facilities.
  • Strategic development, large scale project management and implementation of major projects.
  • Developing and implementing corporate strategies with a record of success in delivering national and local targets.
  • Leading and managing operational PFI contracts (£50m+pa).
  • Delivering value for money and or efficiency related changes.
  • Developing successful business cases and leading successful commercial negotiations.
  • Setting managing and delivering budgets and achieving consistent quality improvements and cost reductions.
  • Working in high performance teams delivering challenging targets and achieving results.

Abilities, knowledge and personal qualities

Essential

  • Thorough understanding of Private Finance Initiatives and specifically contractual and commercial of hard and soft services/facilities management service arrangement.
  • Knowledge of Information Governance and Data Protection requirements within the NHS.
  • Thorough understanding of the operational management of estates, facilities, medical equipment, PFI and information technology/digital functions in the NHS and the relevant legislation and NHS guidance.
  • Comprehensive understanding of NHS capital and revenue funding arrangements.
  • Demonstrate leadership and drive of the NHS Green agenda and sustainable development including Net Zero Carbon within the NHS.
  • Excellent analytical and numerical skills, able to assimilate, interpret and communicate complex information and data.
  • A strategic and visionary thinker with advanced communication and negotiation skills.
  • Extensive knowledge and understanding of the NHS, politically astute, and able to find key influencers to deliver the range of acute healthcare services.
  • Self-resilience and perseverance to ensure delivery and implementation of key goals.
  • Ability to drive up performance by developing capability and confidence in others, ensuring targets are achieved and sustained.
  • Ability to find, plan and undertake research and development initiatives to inform strategic goals.
  • Leadership qualities and ability to inspire others. Strong networker and relationship builder.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG


Employer's website

https://www.midyorks.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG


Employer's website

https://www.midyorks.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Vacancy Control Manager

claire Royle

claire.royle1@nhs.net

01924543353

Date posted

09 April 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£99,891 to £114,949 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9377-INFRA0025a

Job locations

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG


Supporting documents

Privacy notice

The Mid Yorkshire Teaching NHS Trust's privacy notice (opens in a new tab)