Job summary
Thank you for your interest in working for The Mid Yorkshire Teaching NHS Trust as a Healthcare Support Worker.
In this role, you will have the opportunity to personally make a difference to our patients lives and the lives of their carers and relatives every single day. Our Healthcare Support Workers are at the heart of our multidisciplinary teams who support our patients by assisting the Registered Nurses in planning, delivering and evaluating care. This will require you to:
- be able to communicate effectively with a broad range of individuals, both verbally and in writing;
- share our commitment to maintaining high standards in everything we do;
- demonstrate that you can work effectively within a team that behaves in accordance with our values.
The roles are varied and busy as you will be working a variety of shifts including long days, nights, weekends and bank holidays. We will support you to achieve full training for your core duties at our award-winning Healthcare Academy. This will include achievement of a national Care Certificate, an introduction to the essentials you will need to be a Healthcare Support Worker at the Trust, and a commitment to supporting your continued development.
Main duties of the job
No previous experience in a health care setting is required.
It is essential that within your application you are able to demonstrate an understanding of the role and responsibilities, able to prove how you develop and maintain positive working relationships, along with evidencing how you would demonstrate our Trust values of respect, improving, caring, and high standards.
The minimum hours available for this role is 23 hours per week. You must be able to commit to the standard shift pattern for this role which includes long days, nights, weekend and bank holidays.
If you are shortlisted you will be invited to a face to face assessment centre and unfortunately there is no capacity for a virtual interview. This advert may be closed early should we receive a large amount of applications.
Please refer to the person specification included in the job description for further information.
Please note that this role is not on the Home Office list of occupations eligible for sponsorship under the Skilled Worker route.
About us
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Application guidance: We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Job description
Job responsibilities
Understanding your role
- Working under the direction of a registrant, participate fully in the delivery of planned nursing care, within the boundaries of your role which may include chaperoning of patients, escorting/ transferring of patients and providing 1-1 or group enhanced care
- Demonstrates own duties/ role to new starters
- Frequent exposure to emotional/distressing events, e.g. breaking of bad news
- Assist in the care of patients at end of life and after death
- Orders supplies under the direction of the nurse in charge
- Participate in patient and public involvement activities
- Participate in general cleanliness and tidiness of the environment
- Undertake mandatory training and role specific training relevant to role
- Prioritises own work load
Person centred care
- Exchange factual information with patients using a variety of methods to help patients understanding
- Undertake personal care duties e.g., bathing, toileting, dressing, support with meals and assisting patients with their personal hygiene appearance
- Act as patient advocate at all times
Communication
- Involve patients and carers/relatives in delivery of patient care and provide assurance and support when required
- Identify concerns regarding the patients health, safety and wellbeing while undertaking personal care and discuss with the nurse in charge
Handling information
- Participate in the maintenance of accurate records of care both written and verbal
- Accurately record height, weight age, fluid, nutrition intake and output, bowel movements (this list is not an exhaustive list and other documentation may be expected as part of the role). This may be written documentation or entry within electronic systems
Developing yourself
- Develop own skills and knowledge and contribute to the development of others
- To undertake in-service training relevant to the post
- Attend mandatory in-service training programmes
- Maintain up to date skills and knowledge
Duty of care
- Report to Manager/Nurse in charge all untoward occurrences, comments and complaints from patients and visitors
- To report any accident, untoward incident or loss relating to staff, patients or visitors according to Trust policies.
- Report any incidents, complaints or accidents to the Nurse in charge
- Ensure the effective and efficient use of resources
Job description
Job responsibilities
Understanding your role
- Working under the direction of a registrant, participate fully in the delivery of planned nursing care, within the boundaries of your role which may include chaperoning of patients, escorting/ transferring of patients and providing 1-1 or group enhanced care
- Demonstrates own duties/ role to new starters
- Frequent exposure to emotional/distressing events, e.g. breaking of bad news
- Assist in the care of patients at end of life and after death
- Orders supplies under the direction of the nurse in charge
- Participate in patient and public involvement activities
- Participate in general cleanliness and tidiness of the environment
- Undertake mandatory training and role specific training relevant to role
- Prioritises own work load
Person centred care
- Exchange factual information with patients using a variety of methods to help patients understanding
- Undertake personal care duties e.g., bathing, toileting, dressing, support with meals and assisting patients with their personal hygiene appearance
- Act as patient advocate at all times
Communication
- Involve patients and carers/relatives in delivery of patient care and provide assurance and support when required
- Identify concerns regarding the patients health, safety and wellbeing while undertaking personal care and discuss with the nurse in charge
Handling information
- Participate in the maintenance of accurate records of care both written and verbal
- Accurately record height, weight age, fluid, nutrition intake and output, bowel movements (this list is not an exhaustive list and other documentation may be expected as part of the role). This may be written documentation or entry within electronic systems
Developing yourself
- Develop own skills and knowledge and contribute to the development of others
- To undertake in-service training relevant to the post
- Attend mandatory in-service training programmes
- Maintain up to date skills and knowledge
Duty of care
- Report to Manager/Nurse in charge all untoward occurrences, comments and complaints from patients and visitors
- To report any accident, untoward incident or loss relating to staff, patients or visitors according to Trust policies.
- Report any incidents, complaints or accidents to the Nurse in charge
- Ensure the effective and efficient use of resources
Person Specification
Skills & Abilities
Essential
- Good time management skills including the ability to work to set deadlines
- Able to communicate clearly and concisely over the phone, face to face and written
- Able to maintain positive working relationships and work well as part of a team
- Maintain a safe working environment for self and others
- Willingness to take on tasks
- Ability to work under pressure
- Ability to work flexibly, quickly, and accurately
Values & Behaviours
Essential
- I strive to do things right first time, every time
- I make first impressions count by being professional in my appearance, communication, body language and attitude
- I will aim to give the standard of care or service I would expect for myself or my relative and ask myself, would I be happy with this?
- I will value the opinions of others
- I regularly seek opportunities for continuous improvement
Knowledge & Awareness
Essential
- Ability to demonstrate knowledge of data protection
- Ability to demonstrate knowledge of health & safety issues
- Knowledge of personal care and related procedures
Person Specification
Skills & Abilities
Essential
- Good time management skills including the ability to work to set deadlines
- Able to communicate clearly and concisely over the phone, face to face and written
- Able to maintain positive working relationships and work well as part of a team
- Maintain a safe working environment for self and others
- Willingness to take on tasks
- Ability to work under pressure
- Ability to work flexibly, quickly, and accurately
Values & Behaviours
Essential
- I strive to do things right first time, every time
- I make first impressions count by being professional in my appearance, communication, body language and attitude
- I will aim to give the standard of care or service I would expect for myself or my relative and ask myself, would I be happy with this?
- I will value the opinions of others
- I regularly seek opportunities for continuous improvement
Knowledge & Awareness
Essential
- Ability to demonstrate knowledge of data protection
- Ability to demonstrate knowledge of health & safety issues
- Knowledge of personal care and related procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
