Job summary
We are looking for a motivated, innovative and compassionate Pathology
Operational Lead, providing leadership for our teams based both in the Mid Yorkshire NHS Trust which
cover 3 sites Pinderfields General Hospital, Dewsbury and District Hospital and
Pontefract. The Pathology department consist of Biochemistry, Haematology,
Blood Transfusion, Microbiology, Cellular Pathology, Mortuary, Phlebotomy,
Point of Care, anticoagulation and specimen reception.
The post will report
into the Deputy Director of Operations Pathology and Womens. Pathology is part
of the Families and Clinical Support Division. For further information and to arrange a visit
please contact Emma Godfrey -Deputy Director of Operations Pathology and Womens.
emma.godfrey6@nhs.net (01924) 317002
Main duties of the job
The ideal candidate will be able to demonstrate the ability to provide both day to day operational management, co-ordinating the workloads of busy laboratory teams, as well as have the strategic leadership abilities to contribute to the direction of Pathology Services in the region through participating in Pathology Network, West Yorkshire Association of Acute Trust.
A strategy has been agreed by all six trusts, which sets out the delivery model and structure for the network. Work is underway to deliver this, led by the pathology collaboration group, which comprises the pathology leads and clinical directors for pathology from each trust. It is overseen by the Pathology Network Board, which has executive director representation from each trust and is chaired by Len Richards Chief Executive of MYHT and lead chief executive for the programme.
During late 2019 and early 2020 we have been focused on working with our clinical and scientific teams to develop a specification and procure a single Laboratory Information Management System (LIMS) to support the network approach, enable joint working and ensure all trusts have access to the latest technology. We will be starting to implement the new system from Autumn 2022.
About us
We provide care and support to over half a million
people in Wakefield and Kirklees in their homes, in community settings and
across our three hospital sites at Pontefract, Dewsbury and Pinderfields (in
Wakefield).
Always striving for excellence, we are at the
forefront of innovation and research and we invest in teaching and the
development of our workforce.
We live by our values of caring, improving, being
respectful and maintaining high standards. We listen and learn because we aim
to make Mid Yorkshire the best place to work and the best place to receive care.
We have a clear vision, and you could be part of
this! If you share our values and you want to make a difference to the lives of
our patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
JOB PURPOSE
To lead on
the day-to-day operational performance of the Pathology service at Mid
Yorkshire NHS Trust , monitoring and managing all Pathology activity to drive
high performance, focusing on key metrics and KPIs, including Turnaround Time
(TAT).
To be responsible for local compliance with all relevant legislation
and accreditation frameworks as assessed by bodies such as UKAS, MHRA, HSE and
CQC.
The postholder will need to understand the business requirements and
implement plans for service improvement using modernisation techniques and
involve patients to ensure changes to services meet patients expectations as
well as ensuring the required capacity to meet key clinical performance targets
Professional
To write departmental and implement Trust
wide/departmental policies, procedures and guidelines.
Maintain a professional appearance in line with
the Trust dress code
Uphold the Trusts values and behaviours
(available on the Trust web site) and behave in a manner fitting with the
responsible position of the post holder, maintaining the public confidence
Maintain professional and courteous working
relationships with staff and respect the equality and diversity of each and
every person he/she comes into contact with in the course of his/her business
Uphold the privacy and dignity of the patient
and respect the equality of patients at all time
2. Key Responsibilities
Daily
operational Management of the pathology Department at Mid Yorkshire NHS Trust
Deputise
for the Deputy Director of Operation Pathology and Women's
- Operate the Pathology Department within relevant
legislation and accreditation frameworks as assessed by bodies such as
UKAS, MHRA, HSE and CQC to ensure high quality service provision.
- Driving the implementation of the accreditation
process and monitoring the delivery of action plans, to ensure quality and
safety is optimised in the Pathology Department.
- Work
with their Laboratory Team to drive high performance, focusing on the
achievement of key metrics and KPIs, including Turnaround Time (TAT).
- Provide clear leadership to all levels in
the Clinical Services, ensuring that all staff are appropriately managed
and given opportunities for development and that they are efficient,
effective, engaged and motivated.
- Develop and implement strategic and
operational plans and strategies, involving clinicians and patients as
well as other stakeholders, as appropriate (e.g. Primary Care Trusts), to
meet the needs of patients and progress the Clinical Service Groups
Targets and performance objectives in conjunction with the Deputy Director
of Operation Pathology and Womens
Contribute to cost and service improvement initiatives to
develop services, identify efficiencies or resolve significant operational
issues.
- Contribute to the preparation of the annual
business planning and budget setting cycle for the appropriate specialties
in line with corporate guidance on methodology, content and
timescales. Lead on planning for
delivery to local contracts and service level agreements and ensure
budgets support the capacity required for this.
- Regularly review services within the
Clinical Services and how they are provided in order to ensure they
continue to meet expectations in terms of appropriateness, safety, quality
and efficiency. Remain up-to-date with
relevant guidance and service benchmarking in order to recognised best
practice and higher standards of quality.
Ensure that service and process redesign is used to keep services
safe and relevant to patients, staff and local strategy.
- Participate with the Senior Manager On Call
rota.
Carry out any other duty that reasonably falls within the
general nature and level of responsibility of the post.
3. Resources and
Finance
Critical examine working practices within the
department to identify cost improvements and effective measures, develop and
implement action plans
To maintain the record of premium rate activity
on the definitive list
To validate all claims for premium rate work
against the relevant record in the definitive list
The post holder will ensure the proper use of
the Trusts resources such as stationery, telephone usage, photocopying and
other consumables in the course of business, ensuring minimal waste and minimal
cost
Responsibility for the efficient and effective
use of resources, for the effective management of budgets, for developing
income opportunities wherever possible and for ensuring that robust financial
management systems are in place to support this, devolving budgetary management
as appropriate for the Clinical Services Teams.
4. Organisational Responsibilities
- To maintain the
confidentiality of the Trust in respect of patient and staff information
obtained at all times, and use such information only as authorised for
specific purposes. Report any
concerns about the use of such information to the senior manager.
5. Personal Responsibilities
- The
post-holder is responsible for taking reasonable care with regard to
himself/herself as well as for any colleagues, patients or visitors who
might be affected by any act or failure to act by the post-holder in
accordance with the Trusts policies on Health and Safety at Work.
- To
report any accident, untoward incident or loss relating to staff, patients
or visitors according to Trust policies.
- To
undertake in-service training relevant to the post.
- Comply
with Trust Policies and Procedures.
6. Area of work
The post holder will be required to undertake work
at any site across the trust
The post holder may be required to work on other
wards/ department within the Trust at short notice to cover unplanned sickness
or to cover planned sickness or annual leave on other wards/departments
7. Staff Development,
Training and Education
The post holder will be required to undertake
mandatory training and is responsible for keeping this training up to date
The post holder will have an appraisal of
performance each year and will be responsible for agreeing a development plan
in line with the Trusts (KSF) Knowledge & Skill Framework, in agreement
with their manager or immediate supervisor. The development plan will be
reviewed each year
The Trust will provide assistance and agreed
development to enable the post holder to achieve their objectives and standards
in line with the development plan
If the post holder feels he/she is not achieving
their objective as agreed in the development plan they will bring it to the
attention of their supervisor or manager at the earliest opportunity
8. Health and Safety
Work in accordance with Health and Safety
regulations at all time
Report any incidents of breaches of Health and
Safety and report any dangerous acts or omissions that are seen in the course
of duty that compromise the Health and Safety of staff or patients using the
Trust Health and Safety policy
Comply with audit recommendations and risk
assessment recommendations to make the workplace and work practice safer
Assist when required to do so, in any risk
assessment activity undertaken.
Job description
Job responsibilities
JOB PURPOSE
To lead on
the day-to-day operational performance of the Pathology service at Mid
Yorkshire NHS Trust , monitoring and managing all Pathology activity to drive
high performance, focusing on key metrics and KPIs, including Turnaround Time
(TAT).
To be responsible for local compliance with all relevant legislation
and accreditation frameworks as assessed by bodies such as UKAS, MHRA, HSE and
CQC.
The postholder will need to understand the business requirements and
implement plans for service improvement using modernisation techniques and
involve patients to ensure changes to services meet patients expectations as
well as ensuring the required capacity to meet key clinical performance targets
Professional
To write departmental and implement Trust
wide/departmental policies, procedures and guidelines.
Maintain a professional appearance in line with
the Trust dress code
Uphold the Trusts values and behaviours
(available on the Trust web site) and behave in a manner fitting with the
responsible position of the post holder, maintaining the public confidence
Maintain professional and courteous working
relationships with staff and respect the equality and diversity of each and
every person he/she comes into contact with in the course of his/her business
Uphold the privacy and dignity of the patient
and respect the equality of patients at all time
2. Key Responsibilities
Daily
operational Management of the pathology Department at Mid Yorkshire NHS Trust
Deputise
for the Deputy Director of Operation Pathology and Women's
- Operate the Pathology Department within relevant
legislation and accreditation frameworks as assessed by bodies such as
UKAS, MHRA, HSE and CQC to ensure high quality service provision.
- Driving the implementation of the accreditation
process and monitoring the delivery of action plans, to ensure quality and
safety is optimised in the Pathology Department.
- Work
with their Laboratory Team to drive high performance, focusing on the
achievement of key metrics and KPIs, including Turnaround Time (TAT).
- Provide clear leadership to all levels in
the Clinical Services, ensuring that all staff are appropriately managed
and given opportunities for development and that they are efficient,
effective, engaged and motivated.
- Develop and implement strategic and
operational plans and strategies, involving clinicians and patients as
well as other stakeholders, as appropriate (e.g. Primary Care Trusts), to
meet the needs of patients and progress the Clinical Service Groups
Targets and performance objectives in conjunction with the Deputy Director
of Operation Pathology and Womens
Contribute to cost and service improvement initiatives to
develop services, identify efficiencies or resolve significant operational
issues.
- Contribute to the preparation of the annual
business planning and budget setting cycle for the appropriate specialties
in line with corporate guidance on methodology, content and
timescales. Lead on planning for
delivery to local contracts and service level agreements and ensure
budgets support the capacity required for this.
- Regularly review services within the
Clinical Services and how they are provided in order to ensure they
continue to meet expectations in terms of appropriateness, safety, quality
and efficiency. Remain up-to-date with
relevant guidance and service benchmarking in order to recognised best
practice and higher standards of quality.
Ensure that service and process redesign is used to keep services
safe and relevant to patients, staff and local strategy.
- Participate with the Senior Manager On Call
rota.
Carry out any other duty that reasonably falls within the
general nature and level of responsibility of the post.
3. Resources and
Finance
Critical examine working practices within the
department to identify cost improvements and effective measures, develop and
implement action plans
To maintain the record of premium rate activity
on the definitive list
To validate all claims for premium rate work
against the relevant record in the definitive list
The post holder will ensure the proper use of
the Trusts resources such as stationery, telephone usage, photocopying and
other consumables in the course of business, ensuring minimal waste and minimal
cost
Responsibility for the efficient and effective
use of resources, for the effective management of budgets, for developing
income opportunities wherever possible and for ensuring that robust financial
management systems are in place to support this, devolving budgetary management
as appropriate for the Clinical Services Teams.
4. Organisational Responsibilities
- To maintain the
confidentiality of the Trust in respect of patient and staff information
obtained at all times, and use such information only as authorised for
specific purposes. Report any
concerns about the use of such information to the senior manager.
5. Personal Responsibilities
- The
post-holder is responsible for taking reasonable care with regard to
himself/herself as well as for any colleagues, patients or visitors who
might be affected by any act or failure to act by the post-holder in
accordance with the Trusts policies on Health and Safety at Work.
- To
report any accident, untoward incident or loss relating to staff, patients
or visitors according to Trust policies.
- To
undertake in-service training relevant to the post.
- Comply
with Trust Policies and Procedures.
6. Area of work
The post holder will be required to undertake work
at any site across the trust
The post holder may be required to work on other
wards/ department within the Trust at short notice to cover unplanned sickness
or to cover planned sickness or annual leave on other wards/departments
7. Staff Development,
Training and Education
The post holder will be required to undertake
mandatory training and is responsible for keeping this training up to date
The post holder will have an appraisal of
performance each year and will be responsible for agreeing a development plan
in line with the Trusts (KSF) Knowledge & Skill Framework, in agreement
with their manager or immediate supervisor. The development plan will be
reviewed each year
The Trust will provide assistance and agreed
development to enable the post holder to achieve their objectives and standards
in line with the development plan
If the post holder feels he/she is not achieving
their objective as agreed in the development plan they will bring it to the
attention of their supervisor or manager at the earliest opportunity
8. Health and Safety
Work in accordance with Health and Safety
regulations at all time
Report any incidents of breaches of Health and
Safety and report any dangerous acts or omissions that are seen in the course
of duty that compromise the Health and Safety of staff or patients using the
Trust Health and Safety policy
Comply with audit recommendations and risk
assessment recommendations to make the workplace and work practice safer
Assist when required to do so, in any risk
assessment activity undertaken.
Person Specification
Experience
Essential
- Experience of managing a Laboratory
- Experience of managing customer expectations
- Experience of financial management systems particularly Pathology budgets.> £3m
- Experience of achieving and maintaining UKAS, MHRA accreditation for a laboratory as appropriate.
- Experience of Risk Management
Desirable
- Substantial experience of managing Laboratories (on a number of sites)
- Experience of operational performance management systems within Pathology
- Experience of change management
- Has team management experience and experience of the recruitment and selection process
Knowledge and Awareness
Essential
- Specialist medical laboratory knowledge (clinical and technical) across a range of complex work procedures and practices within the discipline.
- Ability to analyse complex problems and to develop practical and workable solutions to address them
- Ability to manage and deliver to deadlines and within resources.
- Well developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trusts and your performance expectations;
- Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
- Demonstrates achievements in managing and leading change
- Experience of participating in clinical governance initiatives
- Excellent IT user skills, demonstrating proficiency in use of MS packages and high level of understanding IT issues
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
- Strong team working skills
- Able to work collaboratively with other disciplines
- Ability to work and plan the strategic direction of the service in conjunction with the Head of Clinical Service / Deputy Director of Operation Pathology and Women's
Personal Attributes
Essential
- Demonstrate a high level of inter-personal and communications skills, with a track record in writing complex business cases and policies
- High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
Qualifications
Essential
- Biomedical Science degree or equivalent
- MSc or equivalent in relevant discipline.
- Post graduate management qualification or equivalent experience
- Registration with the Health and Care Professions Council (HCPC) with evidence of on-going participation in CPD.
Desirable
- Understanding of quality management systems
- Root Cause Analysis Training
Person Specification
Experience
Essential
- Experience of managing a Laboratory
- Experience of managing customer expectations
- Experience of financial management systems particularly Pathology budgets.> £3m
- Experience of achieving and maintaining UKAS, MHRA accreditation for a laboratory as appropriate.
- Experience of Risk Management
Desirable
- Substantial experience of managing Laboratories (on a number of sites)
- Experience of operational performance management systems within Pathology
- Experience of change management
- Has team management experience and experience of the recruitment and selection process
Knowledge and Awareness
Essential
- Specialist medical laboratory knowledge (clinical and technical) across a range of complex work procedures and practices within the discipline.
- Ability to analyse complex problems and to develop practical and workable solutions to address them
- Ability to manage and deliver to deadlines and within resources.
- Well developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trusts and your performance expectations;
- Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
- Demonstrates achievements in managing and leading change
- Experience of participating in clinical governance initiatives
- Excellent IT user skills, demonstrating proficiency in use of MS packages and high level of understanding IT issues
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
- Strong team working skills
- Able to work collaboratively with other disciplines
- Ability to work and plan the strategic direction of the service in conjunction with the Head of Clinical Service / Deputy Director of Operation Pathology and Women's
Personal Attributes
Essential
- Demonstrate a high level of inter-personal and communications skills, with a track record in writing complex business cases and policies
- High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
Qualifications
Essential
- Biomedical Science degree or equivalent
- MSc or equivalent in relevant discipline.
- Post graduate management qualification or equivalent experience
- Registration with the Health and Care Professions Council (HCPC) with evidence of on-going participation in CPD.
Desirable
- Understanding of quality management systems
- Root Cause Analysis Training
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
