Job summary
Here at the Mid Yorkshire Trust an exciting opportunity has arisen
for a Radiology Clinical Support Worker to become a key role within the
Magnetic Resonance Imaging (MRI) department here in Radiology. We require someone who has excellent
organisational and Interpersonal skills and who can continuously improve
themselves and help others to do so within our department.
The successful candidate will be able to demonstrate good team
membership skills, have the ability to act diplomatically in sensitive
situations involving patients or staff, be punctual, understand the need for
patient confidentiality, and be able to follow instructions accurately.
We are a four site trust - Pinderfields Hospital Wakefield,
Pontefract Hospital, Dewsbury & District Hospital, and the new Wakefield
Community Diagnostic Centre in the Westgate Retail Park.
As part of your role you will be required to work across all
four sites on a rota basis covering long days, weekends and bank holidays.
The Mid Yorkshire Trust has excellent travel links to Leeds,
Sheffield, Doncaster and Bradford. We are close to both the M1 and the M62.
If you would like to attend for an informal chat or a look
round, please contact Patrick Reynolds on extension 01924 541570 or 01924
542357.
Main duties of the job
To work as a member of the team delivering high quality
service within Radiology.
To carry out administration duties in a manner
that supports departmental targets and ensures compliance with standard
operating procedures.
To undertake administrative and patient care
duties to enable a patient focussed service. The post holder is required to
rotate across administrative and patient care functions.
The postholder is required to keep confidential
all information and documentation relating to either a patient, a member of
staff or service business, which he/she comes into contact with. All staff are expected to respect the
requirements of the Data Protection Act 1998, as this incorporates the need for
a high standard of data quality, confidentiality and information security.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our three
hospital sites at Pontefract, Dewsbury, and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If you
share our values and you want to make a difference to the lives of our patients
and their families and carers, we would love to hear from you.
Job description
Job responsibilities
To assist the Radiologist, radiographers and other staff in providing a comprehensive efficient service.
To prepare and administer to patients, oral preparation, under guidance of the Radiographers and in compliance with departmental working practise.
The post holder will adhere to moving and handling policies to ensure that patients come to no harm.
The post holder will ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required.
The post holder will help position the patient as appropriate to the procedure to be undertaken.
The post holder will undertake observation of patients recording observations within the patient records and reporting concerns to the radiographers or medical staff as appropriate.
To assist in patient care, for example to act as a chaperone and to provide care/comfort as required.
To assist, if required, radiographic and nursing colleagues when undertaking interventional procedures.
The post holder will help prepare the room for the patients examination.
The post holder will adhere to control of infection policies in support of patients with known infection.
The post holder will ensure that the environment and equipment is fit for purpose in order to reduce the incidence of hospital acquired infection.
The post holder will undergo training for intravenous access and assist in the administration of contrast agents where appropriate.
Maintain patient Privacy and dignity at all times.
Support the service to deliver the best possible patient experience.
Core working hours will include long days, weekend and bank holiday working.
Job description
Job responsibilities
To assist the Radiologist, radiographers and other staff in providing a comprehensive efficient service.
To prepare and administer to patients, oral preparation, under guidance of the Radiographers and in compliance with departmental working practise.
The post holder will adhere to moving and handling policies to ensure that patients come to no harm.
The post holder will ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required.
The post holder will help position the patient as appropriate to the procedure to be undertaken.
The post holder will undertake observation of patients recording observations within the patient records and reporting concerns to the radiographers or medical staff as appropriate.
To assist in patient care, for example to act as a chaperone and to provide care/comfort as required.
To assist, if required, radiographic and nursing colleagues when undertaking interventional procedures.
The post holder will help prepare the room for the patients examination.
The post holder will adhere to control of infection policies in support of patients with known infection.
The post holder will ensure that the environment and equipment is fit for purpose in order to reduce the incidence of hospital acquired infection.
The post holder will undergo training for intravenous access and assist in the administration of contrast agents where appropriate.
Maintain patient Privacy and dignity at all times.
Support the service to deliver the best possible patient experience.
Core working hours will include long days, weekend and bank holiday working.
Person Specification
Experience
Essential
- Basic computer skills.
- Experience of carrying out a wide range of duties.
Desirable
- Hospital or nursing-based work.
- Experience of appointment making.
- Experience of working with ill/infirm people.
- Experience of reception work.
Qualifications
Essential
- Level 2 in numeracy and literacy (or equivalent)
- Completed Care Certificate evidence of both theory and all practical elements of the skills for health 15 standards
- Level 3 Health related qualification
- or For existing Mid Yorkshire staff evidence of Band 2 competency booklet completed
- Any new employees who can evidence competency of core skills of the Band 3 JD
Desirable
- Any further qualifications and training relevant to this post
Knowledge and Awareness
Essential
- Evidence of using ones own initiative.
- Awareness of risks, identifying them and alerting appropriate personnel.
- Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public.
- Ability to take instruction from professional colleagues.
- Able to work without direct supervision when required.
Desirable
- Understanding of patient confidentiality.
- Awareness of health and safety issues.
- Awareness of moving and Handling issues.
- Familiarity with computer system used for Radiology.
- Able to undertake delegated paperwork tasks for the Team leader/Radiology service manager.
- Experience of dealing with peaks and troughs of workload, including periods of heavy demand.
Skills and Abilities
Desirable
- IT skills and qualifications.
- I.V. cannulation skills.
Behavioural and Personal Attributes
Essential
- A willingness to abide by the Trusts Equality and Diversity Policy
- A willingness to abide by the Trusts Health and Safety Policy.
- Clean and tidy appearance.
- Able to fulfil all physical aspects of the role including manoeuvring trolleys and beds
- Able to assist frail and ill patients.
- Ability to fit into existing team, diplomacy, punctuality.
- High standards of commitment and motivation with a caring, sympathetic approach to patients.
- Well organised and able to follow instructions accurately.
- Awareness of own limitations.
Desirable
- Ability to work under moderate-high pressure.
- Ability to multi task.
- Adaptable to changing environment.
Person Specification
Experience
Essential
- Basic computer skills.
- Experience of carrying out a wide range of duties.
Desirable
- Hospital or nursing-based work.
- Experience of appointment making.
- Experience of working with ill/infirm people.
- Experience of reception work.
Qualifications
Essential
- Level 2 in numeracy and literacy (or equivalent)
- Completed Care Certificate evidence of both theory and all practical elements of the skills for health 15 standards
- Level 3 Health related qualification
- or For existing Mid Yorkshire staff evidence of Band 2 competency booklet completed
- Any new employees who can evidence competency of core skills of the Band 3 JD
Desirable
- Any further qualifications and training relevant to this post
Knowledge and Awareness
Essential
- Evidence of using ones own initiative.
- Awareness of risks, identifying them and alerting appropriate personnel.
- Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public.
- Ability to take instruction from professional colleagues.
- Able to work without direct supervision when required.
Desirable
- Understanding of patient confidentiality.
- Awareness of health and safety issues.
- Awareness of moving and Handling issues.
- Familiarity with computer system used for Radiology.
- Able to undertake delegated paperwork tasks for the Team leader/Radiology service manager.
- Experience of dealing with peaks and troughs of workload, including periods of heavy demand.
Skills and Abilities
Desirable
- IT skills and qualifications.
- I.V. cannulation skills.
Behavioural and Personal Attributes
Essential
- A willingness to abide by the Trusts Equality and Diversity Policy
- A willingness to abide by the Trusts Health and Safety Policy.
- Clean and tidy appearance.
- Able to fulfil all physical aspects of the role including manoeuvring trolleys and beds
- Able to assist frail and ill patients.
- Ability to fit into existing team, diplomacy, punctuality.
- High standards of commitment and motivation with a caring, sympathetic approach to patients.
- Well organised and able to follow instructions accurately.
- Awareness of own limitations.
Desirable
- Ability to work under moderate-high pressure.
- Ability to multi task.
- Adaptable to changing environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
