Job summary
Information management are looking to recruit an Information Analyst. You will be assigned to one of our workstreams specialising in a work area whilst supporting our information officers. You will provide analysis and deliver and maintain key information outputs, as well as being proactive and supportive to all work and information requests. You'll generally oversee routine tasks with opportunity for ad-hoc/project type work requiring technical ability. You'll be responsible for supporting the consistent delivery of our internal and external outputs to a high standard - as some of these outputs are published as public domain.
As a person you'll be inquisitive, methodical, thorough and also be good at interpreting requirements. You'll be logically minded with appropriate technical skills to support our work. You'll also be expected to be a self starter.
As a Trust we're on a journey to both rebuild our data warehouse and reporting suites so we're really fit for the future. This brings with it many opportunities and challenges - For Improvement, refinement, automation, developing insight, whilst also stopping and challenging the things we may do that don't add value anymore.
Our work and outputs are in demand, there's lots going on - providing some great opportunities to get stuck in - so its a great time to join!
Main duties of the job
- Use Microsoft Excel, Microsoft SQL Server Management Studio and Qlik to develop, maintain and adapt reporting flows to our customers to meet their requirements.
- Interpret requirements from national guidance as well as internal customers to develop high quality reporting outputs and insight.
- Monitor and implement controls with information processes to ensure high quality and consistent outputs are assured.
- Periodically review processes to ensure compliance to information and national as well as local standards.
- Liaise with clinical and non-clinical staff from other disciplines and also attend meetings proving assurance and representation for information management as required in order to help deliver Trust objectives.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
- Deputise for the
Information Manager and Senior Information Analyst as required.
- Allocate routine
tasks to members of the team. Ensure the routine task rota is updated monthly
and planned around leave and other workload priorities.
- Allocate new development tasks to
members of the team.
- Liaise with internal/external
customers to identify the specific requirements of their information requests,
and act as an advisor of the content to ensure it meets their requirements,
providing follow-up if necessary.
- Prioritise and plan the
completion of ad hoc information requests.
This includes negotiating deadlines for the completion of such requests.
- Complete ad hoc
information requests when necessary, analysing and presenting complex data in a
clear and understandable format.
- Monitor requests
for ad-hoc information and report monthly on tasks allocated and completed.
- Support members of the team in
all aspects of the production of accurate and timely reports.
- In conjunction with the
Information Managers continually review departmental policies and procedures.
- Ensure departmental documentation
is kept up to date and is always in the agreed standardised format.
- Assist the
Information Managers in establishing departmental targets for accuracy,
timeliness and responsiveness and systems for monitoring them.
- Design routine
and ad-hoc information reporting processes, making use of automation with good
supporting documentation and quality checks.
- Write complex
data manipulation routines using relevant database query tools, linking
multiple data tables, specifying output format and the records to be
retrieved. Ensure that the most
appropriate solution is provided, according to the specific requirements.
- Design and run programs making
use of the more advanced data manipulation tools in Microsoft Excel/Access/SQL
Server (including formulae, pivot tables and macros), to convert complex raw
data into the required format of information.
- Monitor processes to ensure
information quality in accordance with NHS Standards and Definitions by
checking that data has been recorded to the above standards.
- Support the Information Managers
in organising office cover and managing requests for leave.
- Participate in the recruitment
process, specifically ensuring that the job description and person
specification meet the requirements of the role, and short-listing and
interviewing with the Information Managers.
- Provide
cover/support for annual leave/sickness specifically to ensure that the timely
submission of reports and returns are maintained.
- To organise
and/or attend multidisciplinary meetings, providing guidance on Information
Management issues in written and verbal form, as necessary.
- Handle both
internal and external telephone, email and fax queries in a timely professional
manner.
Job description
Job responsibilities
- Deputise for the
Information Manager and Senior Information Analyst as required.
- Allocate routine
tasks to members of the team. Ensure the routine task rota is updated monthly
and planned around leave and other workload priorities.
- Allocate new development tasks to
members of the team.
- Liaise with internal/external
customers to identify the specific requirements of their information requests,
and act as an advisor of the content to ensure it meets their requirements,
providing follow-up if necessary.
- Prioritise and plan the
completion of ad hoc information requests.
This includes negotiating deadlines for the completion of such requests.
- Complete ad hoc
information requests when necessary, analysing and presenting complex data in a
clear and understandable format.
- Monitor requests
for ad-hoc information and report monthly on tasks allocated and completed.
- Support members of the team in
all aspects of the production of accurate and timely reports.
- In conjunction with the
Information Managers continually review departmental policies and procedures.
- Ensure departmental documentation
is kept up to date and is always in the agreed standardised format.
- Assist the
Information Managers in establishing departmental targets for accuracy,
timeliness and responsiveness and systems for monitoring them.
- Design routine
and ad-hoc information reporting processes, making use of automation with good
supporting documentation and quality checks.
- Write complex
data manipulation routines using relevant database query tools, linking
multiple data tables, specifying output format and the records to be
retrieved. Ensure that the most
appropriate solution is provided, according to the specific requirements.
- Design and run programs making
use of the more advanced data manipulation tools in Microsoft Excel/Access/SQL
Server (including formulae, pivot tables and macros), to convert complex raw
data into the required format of information.
- Monitor processes to ensure
information quality in accordance with NHS Standards and Definitions by
checking that data has been recorded to the above standards.
- Support the Information Managers
in organising office cover and managing requests for leave.
- Participate in the recruitment
process, specifically ensuring that the job description and person
specification meet the requirements of the role, and short-listing and
interviewing with the Information Managers.
- Provide
cover/support for annual leave/sickness specifically to ensure that the timely
submission of reports and returns are maintained.
- To organise
and/or attend multidisciplinary meetings, providing guidance on Information
Management issues in written and verbal form, as necessary.
- Handle both
internal and external telephone, email and fax queries in a timely professional
manner.
Person Specification
Skills and Abilities
Essential
- Ability to communicate, both written and verbally at a level appropriate to the grade.
- Attention to detail and ability to detect data anomalies.
- Highly developed organisational and time management skills.
- Ability to analyse multiple and complex data sources to provide information reports and statistical analysis.
- Ability to interpret information requirements.
- Ability to work accurately under pressure and to respond to unplanned requests for support and information.
Desirable
- Advance use VBA programming and querying tools.
Other
Essential
- Understanding of need to maintain confidentiality.
Personal Attributes
Essential
- Capable of working under pressure whilst maintaining accuracy and attention to detail.
- Flexible approach to working hours to meet the needs of the service (to support weekend reporting if required).
- Effective team player.
- Maintain confidentiality.
- Excellent interpersonal and presentation skills.
- Ability to work under own initiative, to prioritise and plan workload to meet deadlines.
Qualifications
Essential
- Educated to degree level or equivalent experience in an Information Management/Informatics related area.
Desirable
- Evidence of continuing professional development.
- Numerate/Computing or Informatics qualification.
- MOST Excel qualification or equivalent knowledge/experience.
Experience
Essential
- Experience of using Microsoft Office applications to carry out data analysis, manipulation, use of access and reporting writing.
- Experience in the use of SQL to process, arrange and manipulate data.
- Experience in the use of Microsoft SQL Server 2016 functions and tools/services.
Desirable
- Experience of data modelling and capacity planning.
- Training staff in the use of information analysis and associated tools.
- Implementation of new policies and procedures.
- Experience of working both independently and collaboratively in an organisational/project group.
Knowledge and Awareness
Essential
- Understanding of Data Protection and Caldicott Security and Confidentiality, Data Protection Act.
- Awareness of own limitations.
- Have a broad knowledge of the architecture of Information Systems/Databases with the ability to apply this to local systems.
Desirable
- Knowledge of Local Patient Information Systems including NHS Data Dictionary and NHS Information standards.
- Working knowledge of NHS national targets and performance indicators.
- Data warehousing knowledge.
Person Specification
Skills and Abilities
Essential
- Ability to communicate, both written and verbally at a level appropriate to the grade.
- Attention to detail and ability to detect data anomalies.
- Highly developed organisational and time management skills.
- Ability to analyse multiple and complex data sources to provide information reports and statistical analysis.
- Ability to interpret information requirements.
- Ability to work accurately under pressure and to respond to unplanned requests for support and information.
Desirable
- Advance use VBA programming and querying tools.
Other
Essential
- Understanding of need to maintain confidentiality.
Personal Attributes
Essential
- Capable of working under pressure whilst maintaining accuracy and attention to detail.
- Flexible approach to working hours to meet the needs of the service (to support weekend reporting if required).
- Effective team player.
- Maintain confidentiality.
- Excellent interpersonal and presentation skills.
- Ability to work under own initiative, to prioritise and plan workload to meet deadlines.
Qualifications
Essential
- Educated to degree level or equivalent experience in an Information Management/Informatics related area.
Desirable
- Evidence of continuing professional development.
- Numerate/Computing or Informatics qualification.
- MOST Excel qualification or equivalent knowledge/experience.
Experience
Essential
- Experience of using Microsoft Office applications to carry out data analysis, manipulation, use of access and reporting writing.
- Experience in the use of SQL to process, arrange and manipulate data.
- Experience in the use of Microsoft SQL Server 2016 functions and tools/services.
Desirable
- Experience of data modelling and capacity planning.
- Training staff in the use of information analysis and associated tools.
- Implementation of new policies and procedures.
- Experience of working both independently and collaboratively in an organisational/project group.
Knowledge and Awareness
Essential
- Understanding of Data Protection and Caldicott Security and Confidentiality, Data Protection Act.
- Awareness of own limitations.
- Have a broad knowledge of the architecture of Information Systems/Databases with the ability to apply this to local systems.
Desirable
- Knowledge of Local Patient Information Systems including NHS Data Dictionary and NHS Information standards.
- Working knowledge of NHS national targets and performance indicators.
- Data warehousing knowledge.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
