Job summary
An
opportunity has arisen to join the HR Operations team at The Mid Yorkshire
Teaching NHS Trust.
Our
HR Advisors are a key part of our team providing HR support to managers and
colleagues across the Trust on a range of employee relations matters. The
role will suit someone wishing to undertake a generalist role whether they are
an experienced HR Advisor or a recent CIPD graduate.
The working hours for this post is 35.5 per week.
Main duties of the job
The successful candidate will play a pivotal role in the provision of a compassionate HR service through advice and support, coaching & training, and case work management. An advocate for ensuring policies, legislation and best practice are followed as well as being a champion for a just and learning culture.
Motivated to enhance the experience of our colleagues across the Trust, which in turn impacts upon patient experience and outcomes, candidates will hold registration with the CIPD and have a desire to continue their personal development as well as contributing to service improvement.
Strong communication skills, the curiosity to explore and solve problems, and the ability to build effective working relationships with the team and colleagues across the Trust are key attributes for this role.
There will be days when you will deal with challenging and sensitive situations and other days when you will be able to celebrate success and share learning. Every contact you have can make a difference to someone else and high levels of compassion and professional judgement will be crucial.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
- To support and advise managers on
employee relations casework as delegated by the Senior HR Manager and Assistant
HR Business Partner, ensuring cases are progressed in an efficient and timely
manner in line with workforce KPIs.
- Provide efficient and effective employee relations casework management processed including disciplinary, grievance, bullying and harassment, performance and attendance management.
- Supporting managers as an investigatory team, taking part in
meetings, formal hearings and producing notes, formal minutes and reports.
Ensuring this is compliant with law, policy and good practice.
- Lead on the initial fact-finding process for HR matters
(including disciplinary, grievance and harassment) which are referred into the HR
service for advice and support.
- Lead on the initial fact-finding process for HR matters
(including disciplinary, grievance and harassment) which are referred into the HR
service for advice and support.
- Advise and
coach managers/employees on the benefits of informal/early resolution of HR
issues in order to avoid unnecessary escalation of matters to formal processes.
- Provide a
timely response to all enquiries whether received by letter, email or telephone
and deal with all enquiries sensitively, effectively and where necessary
escalate to the appropriate person to rectify any issues/queries accordingly.
- To assist the Senior HR Advisors
in the planning and implementation of Human Resources initiatives within the
Trust.
- To oversee the HR Service inbox
and telephone queries received relating to employee relations matters, ensuring
they are acknowledged in line with key performance indicators and progressed
without delay.
- To ensure that any documentation
required for reports is completed within the defined timescales.
- Linking in with the Senior HR
Advisors, delivering people management training to up skill managers, and
spotting areas for development based on queries received by the HR service.
- To maintain accurate records of
all employment related cases according to Trust policies and procedures, using
the Trust ESR IT system and updating department records. To maintain effective
and efficient office systems and to make recommendations for improvement where
appropriate.
- To support Human Resources
Service at internal hearings and appeals.
- Planning and coordinating
internal Human Resources meetings/hearings and taking minutes as requested.
- To attend interview panels as
required and assist with selection for posts.
- To develop and maintain effective
relationships with local and regional staff side/Union representatives in order
to foster good Partnership working.
- To actively contribute and
support the development and provision of compassionate, informed and effective
human resources policies, procedures and practices to meet the strategic aims
of the Trust and the Department.
- To undertake specific projects
and tasks as directed by the Senior HR Advisor.
- To attend department and team meetings
as appropriate.
- To co-ordinate training and provide
support to Divisions when new Human Resources Policies are introduced as
requested.
- To be responsible for identifying
own role-related objectives and training needs as part of the staff appraisal
programme.
- Undertake any other duties
commensurate with the job grade.
Further details can be found in the full job description attached.
Job description
Job responsibilities
- To support and advise managers on
employee relations casework as delegated by the Senior HR Manager and Assistant
HR Business Partner, ensuring cases are progressed in an efficient and timely
manner in line with workforce KPIs.
- Provide efficient and effective employee relations casework management processed including disciplinary, grievance, bullying and harassment, performance and attendance management.
- Supporting managers as an investigatory team, taking part in
meetings, formal hearings and producing notes, formal minutes and reports.
Ensuring this is compliant with law, policy and good practice.
- Lead on the initial fact-finding process for HR matters
(including disciplinary, grievance and harassment) which are referred into the HR
service for advice and support.
- Lead on the initial fact-finding process for HR matters
(including disciplinary, grievance and harassment) which are referred into the HR
service for advice and support.
- Advise and
coach managers/employees on the benefits of informal/early resolution of HR
issues in order to avoid unnecessary escalation of matters to formal processes.
- Provide a
timely response to all enquiries whether received by letter, email or telephone
and deal with all enquiries sensitively, effectively and where necessary
escalate to the appropriate person to rectify any issues/queries accordingly.
- To assist the Senior HR Advisors
in the planning and implementation of Human Resources initiatives within the
Trust.
- To oversee the HR Service inbox
and telephone queries received relating to employee relations matters, ensuring
they are acknowledged in line with key performance indicators and progressed
without delay.
- To ensure that any documentation
required for reports is completed within the defined timescales.
- Linking in with the Senior HR
Advisors, delivering people management training to up skill managers, and
spotting areas for development based on queries received by the HR service.
- To maintain accurate records of
all employment related cases according to Trust policies and procedures, using
the Trust ESR IT system and updating department records. To maintain effective
and efficient office systems and to make recommendations for improvement where
appropriate.
- To support Human Resources
Service at internal hearings and appeals.
- Planning and coordinating
internal Human Resources meetings/hearings and taking minutes as requested.
- To attend interview panels as
required and assist with selection for posts.
- To develop and maintain effective
relationships with local and regional staff side/Union representatives in order
to foster good Partnership working.
- To actively contribute and
support the development and provision of compassionate, informed and effective
human resources policies, procedures and practices to meet the strategic aims
of the Trust and the Department.
- To undertake specific projects
and tasks as directed by the Senior HR Advisor.
- To attend department and team meetings
as appropriate.
- To co-ordinate training and provide
support to Divisions when new Human Resources Policies are introduced as
requested.
- To be responsible for identifying
own role-related objectives and training needs as part of the staff appraisal
programme.
- Undertake any other duties
commensurate with the job grade.
Further details can be found in the full job description attached.
Person Specification
Experience
Essential
- Experience in a HR Department including providing generalist HR advice.
- Experience of working in partnership with Trade unions.
- Experience of preparing, analysing and presenting reports.
- CIPD Registration.
Desirable
- Electronic Staff Record experience
- NHS experience
Knowledge and Awareness
Essential
- Up to date employment law knowledge.
- Equality and diversity legislation.
Desirable
- Knowledge of NHS conditions of service (Agenda for Change).
Skills and Abilities
Essential
- Ability to prioritise tasks and to manage conflicting demands on time and resources to deliver objectives.
- Ability to develop effective working relationships and demonstrate professional credibility with colleagues at all levels.
- Ability to make judgements and provide recommendations based on those judgements on sensitive employee relations matters.
- Decision making and influencing skills.
- Demonstrates sensitivity to the needs of individuals and groups.
- Self-motivated Proven ability to problem solve and work on own initiative.
- Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public.
- Able to work without direct supervision.
Personal Attributes
Essential
- Diplomatic in sensitive situations involving staff.
- Professional in appearance and conduct.
- Adaptable to a changing environment.
- Ability to plan and complete casework within agreed timescales which will require good diary management and a flexible approach.
- Requirement to organise own day and HR activities/workload.
- Adaptable and flexible according to the demands of the service.
- Able to work as part of a team.
Qualifications
Essential
- Level 5 CIPD certificate, Degree in HR related subject or equivalent experience.
- Commitment to Continuing Professional Development.
Desirable
- Coaching and Mentoring Qualification.
Person Specification
Experience
Essential
- Experience in a HR Department including providing generalist HR advice.
- Experience of working in partnership with Trade unions.
- Experience of preparing, analysing and presenting reports.
- CIPD Registration.
Desirable
- Electronic Staff Record experience
- NHS experience
Knowledge and Awareness
Essential
- Up to date employment law knowledge.
- Equality and diversity legislation.
Desirable
- Knowledge of NHS conditions of service (Agenda for Change).
Skills and Abilities
Essential
- Ability to prioritise tasks and to manage conflicting demands on time and resources to deliver objectives.
- Ability to develop effective working relationships and demonstrate professional credibility with colleagues at all levels.
- Ability to make judgements and provide recommendations based on those judgements on sensitive employee relations matters.
- Decision making and influencing skills.
- Demonstrates sensitivity to the needs of individuals and groups.
- Self-motivated Proven ability to problem solve and work on own initiative.
- Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public.
- Able to work without direct supervision.
Personal Attributes
Essential
- Diplomatic in sensitive situations involving staff.
- Professional in appearance and conduct.
- Adaptable to a changing environment.
- Ability to plan and complete casework within agreed timescales which will require good diary management and a flexible approach.
- Requirement to organise own day and HR activities/workload.
- Adaptable and flexible according to the demands of the service.
- Able to work as part of a team.
Qualifications
Essential
- Level 5 CIPD certificate, Degree in HR related subject or equivalent experience.
- Commitment to Continuing Professional Development.
Desirable
- Coaching and Mentoring Qualification.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).