Job summary
We have a vision to achieve excellent
patient experience, each and every time.
This is set out within the Trusts Strategy Delivering My
Future.
The Trust is on a journey towards a positive and supportive culture, in which
continuous improvement is part of everyday work. There have been great
achievements, with many projects that have transformed
aspects of services and improvement in staff experience, however,
we know this is inconsistent. Over the last year there has been
further work to help achieve greater consistency within leadership, approach
to work and behaviour -including MY Values into Action, a new accountability
framework, a fresh look at our improvement and transformation priorities, Board
development work, etc.
But to truly shift the dial,
quickly and consistently, do we need to take a look at how we connect all these
pieces of work into one framework that becomes how we all do things around
here? This means bringing together our approaches to improvement, quality and
safety, leadership and culture in order to deliver on our strategy and draw a
clear line for teams between objectives at their level and the strategic goals
of the Trust. During February and March we undertook a readiness
assessment to support development of a roadmap to ensure continuous quality
improvement is embedded throughout our Trust and we empower and equip all our
frontline teams to be able to do this as part of daily work.
Main duties of the job
The postholder is responsible for the continued design, implementation and maintenance of the Trust approach to improvement which incorporates how we organise, deliver and improve to achieve our strategy. This will also incorporate the leadership and delivery of all the Trusts value stream improvements, working collaboratively with the divisional and clinical teams, prioritising where the greatest opportunities are based on evidence and information. The Deputy Director of Improvement will ensure our quality improvement approach is underpinned by our values and behaviours to embed continuous improvement across all our services and teams, at every level of the Trust in order to provide the innovative and exceptional standards of patient care and experience the Trust is striving to provide.
Odgers Berndtson are supporting the Trust with this appointment. For an informal and confidential conversation about this role please contact our recruitment partner Hannah Wade - Hannah.wade@odgersberndtson.com.
Please do not submit an application via NHS Jobs; we are unable to forward any application onto Odgers Berndtson so your application will only progress if submitted directly to Odgers Berndtson.
About us
We provide care and support to over a million people in
Wakefield and Kirklees in their homes, community settings and across our
three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
Key responsibilities
- Lead the ongoing design, development and implementation of the Trusts improvement framework ensuring the infrastructure, resources and processes to support workstreams within the system including: leading for improvement; strategy deployment; daily continuous Improvement; step change / rapid improvement of Trust priorities; building capacity and capability for operational excellence and improvement
- Lead on the establishment and on-going management of the Improvement Team, including the recruitment and development of the team to create an expert central resource for the organisation
- Act as a role model, providing coaching and facilitation to senior leaders, staff and patient groups, and the Trust Leadership Team to build the leadership management and improvement skills, knowledge and understanding
- Support Executive Leaders to align corporate portfolios, governance arrangements and support teams to the operating model
- To provide clear professional and managerial leadership to the team, creating a team that is highly skilled, effective, engaged and highly motivated
- Production of regular progress reports and support to problem solve a range of programme barriers.
Communication / relationships
- To use highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams across the Trust, such that they understand and work to achieve the Trust Strategy in line with the values and behaviours
- To use highly developed intellectual skills to see things differently, look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative performance delivery aligned to operational excellence.
- To use political judgement and astuteness in understanding and working with complex policy, and diverse interest groups
- To demonstrate an ability to work with complex and ambiguous structures
- Responsible for managing the communications within and engagement of stakeholders (internal/external) through the life cycle of the various improvement programmes and projects and responsible for reporting progress to the Executive sponsors.
- Work in partnership with leads for Patient Engagement and Experience and patient and service user groups to actively promote the inclusion of patients and families in all elements of improvement and service redesign
- Provide strategic leadership for the development of the MYTT Improvement Community, linking with local, national and international partners where appropriate to ensure best practice in improvement and operational excellence is brought into and shared with the organisation.
Performance and improvement- Apply robust programme management methods to support the implementation of the MYTT improvement approach across the Trust, including: programme plans; key performance measures; visual improvement and delivery boards; reporting mechanisms
- Provide strong and robust leadership to a range of improvement projects and programmes supported by the Improvement team, which are likely to be high profile with significant potential strategic, financial and reputational impact.
- Ensure excellent links between the Improvement team and corporate and clinical functions.
- Represent the Trust with partner organisations, within the ICS and work closely with them to institute integrated working in the best interests of patient care.
- Developing strong working relationships with stakeholders across Wakefield, Kirklees and beyond, engaging them in the design and delivery of the projects contained within the Trust strategic priorities.
Ensure delivery of benefits
- Ensure all improvement plans are realistic, responsibilities for implementation / delivery are owned and the schedule of benefits delivery / release is congruent with overall financial and budgeting approach.
- Support and challenge Clinical Divisions to deliver and realise the benefits agreed from project and programme implementation and ensure these benefits are sustainable.
- Report on benefits realisation to key governance groups including the resources committee and Executive Directors meetings.
- Monitor and report on programme delivery with a particular emphasis focus on benefits realisation against agreed improvement metrics
Prioritise and coordinate programmes across Clinical Divisions- Work with the Executive Team as well as the Divisions to agree priorities for improvement projects
- Ensure effective integration between projects impacting on the Divisions.
- Build an effective cross-Division network to ensure sharing of best practice in terms of day to day work within Divisions, implementation of change, realisation of benefits.
Champion and support the embedding of the Mid Yorkshire Quality Improvement System (MYQIS)
- Provide support and leadership to the Mid Yorkshire Quality Improvement System (MYQIS).
Suggest further transformation based on best practice
- Recommend Transformation and Improvement projects for implementation across the organisation
- Prioritise future opportunities for improvement
- Represent the Trust with partner organisations, within the ICS and work closely with them to institute integrated working in the best interests of patient care.
Workforce
- Manage and lead the teams effectively, complying with all Trust policies and procedures.
- Act as an ambassador for the Trust in professional and public settings, with patients, relatives, visitors and staff.
- Promote sharing and dissemination of knowledge and innovative practice.
- Maintain own professional development and support others in the team.
- Organise and present transformation events/learning workshops in order to share improvement across the local health economy as well as to Trust staff.
- The post holder will participate in the Senior Manager on call/Executive On call rota supporting the senior managers in delivering effective services out of hours and assuming overall operational management responsibility as part of major incident escalation.
Job description
Job responsibilities
Key responsibilities
- Lead the ongoing design, development and implementation of the Trusts improvement framework ensuring the infrastructure, resources and processes to support workstreams within the system including: leading for improvement; strategy deployment; daily continuous Improvement; step change / rapid improvement of Trust priorities; building capacity and capability for operational excellence and improvement
- Lead on the establishment and on-going management of the Improvement Team, including the recruitment and development of the team to create an expert central resource for the organisation
- Act as a role model, providing coaching and facilitation to senior leaders, staff and patient groups, and the Trust Leadership Team to build the leadership management and improvement skills, knowledge and understanding
- Support Executive Leaders to align corporate portfolios, governance arrangements and support teams to the operating model
- To provide clear professional and managerial leadership to the team, creating a team that is highly skilled, effective, engaged and highly motivated
- Production of regular progress reports and support to problem solve a range of programme barriers.
Communication / relationships
- To use highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams across the Trust, such that they understand and work to achieve the Trust Strategy in line with the values and behaviours
- To use highly developed intellectual skills to see things differently, look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative performance delivery aligned to operational excellence.
- To use political judgement and astuteness in understanding and working with complex policy, and diverse interest groups
- To demonstrate an ability to work with complex and ambiguous structures
- Responsible for managing the communications within and engagement of stakeholders (internal/external) through the life cycle of the various improvement programmes and projects and responsible for reporting progress to the Executive sponsors.
- Work in partnership with leads for Patient Engagement and Experience and patient and service user groups to actively promote the inclusion of patients and families in all elements of improvement and service redesign
- Provide strategic leadership for the development of the MYTT Improvement Community, linking with local, national and international partners where appropriate to ensure best practice in improvement and operational excellence is brought into and shared with the organisation.
Performance and improvement- Apply robust programme management methods to support the implementation of the MYTT improvement approach across the Trust, including: programme plans; key performance measures; visual improvement and delivery boards; reporting mechanisms
- Provide strong and robust leadership to a range of improvement projects and programmes supported by the Improvement team, which are likely to be high profile with significant potential strategic, financial and reputational impact.
- Ensure excellent links between the Improvement team and corporate and clinical functions.
- Represent the Trust with partner organisations, within the ICS and work closely with them to institute integrated working in the best interests of patient care.
- Developing strong working relationships with stakeholders across Wakefield, Kirklees and beyond, engaging them in the design and delivery of the projects contained within the Trust strategic priorities.
Ensure delivery of benefits
- Ensure all improvement plans are realistic, responsibilities for implementation / delivery are owned and the schedule of benefits delivery / release is congruent with overall financial and budgeting approach.
- Support and challenge Clinical Divisions to deliver and realise the benefits agreed from project and programme implementation and ensure these benefits are sustainable.
- Report on benefits realisation to key governance groups including the resources committee and Executive Directors meetings.
- Monitor and report on programme delivery with a particular emphasis focus on benefits realisation against agreed improvement metrics
Prioritise and coordinate programmes across Clinical Divisions- Work with the Executive Team as well as the Divisions to agree priorities for improvement projects
- Ensure effective integration between projects impacting on the Divisions.
- Build an effective cross-Division network to ensure sharing of best practice in terms of day to day work within Divisions, implementation of change, realisation of benefits.
Champion and support the embedding of the Mid Yorkshire Quality Improvement System (MYQIS)
- Provide support and leadership to the Mid Yorkshire Quality Improvement System (MYQIS).
Suggest further transformation based on best practice
- Recommend Transformation and Improvement projects for implementation across the organisation
- Prioritise future opportunities for improvement
- Represent the Trust with partner organisations, within the ICS and work closely with them to institute integrated working in the best interests of patient care.
Workforce
- Manage and lead the teams effectively, complying with all Trust policies and procedures.
- Act as an ambassador for the Trust in professional and public settings, with patients, relatives, visitors and staff.
- Promote sharing and dissemination of knowledge and innovative practice.
- Maintain own professional development and support others in the team.
- Organise and present transformation events/learning workshops in order to share improvement across the local health economy as well as to Trust staff.
- The post holder will participate in the Senior Manager on call/Executive On call rota supporting the senior managers in delivering effective services out of hours and assuming overall operational management responsibility as part of major incident escalation.
Person Specification
Qualifications
Essential
- Please do not complete this, as your application cannot be submitted via this platform.
Experience
Essential
- Please do not complete this, as your application cannot be submitted via this platform.
Person Specification
Qualifications
Essential
- Please do not complete this, as your application cannot be submitted via this platform.
Experience
Essential
- Please do not complete this, as your application cannot be submitted via this platform.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
