Job summary
An opportunity has arisen for a band 2 sighted support
worker to work alongside an Occupational Therapist who has no sight. Working 18
hours a week over three days.
The job will entail working with the OT in the triage team
at social care direct which is the single point of access for Wakefield social
services.
Main duties of the job
To provide comprehensive
admin and general support for a severely sight impaired worker in the
Community Occupational Therapy service. This post is based in Local Authority
offices,temporarilylocated in the Civic Centre in Castleford but may be relocated.
The support worker will be accessing information form computer systems to support the OT to gain more information about what the referrer is requesting and where the referral needs signposting onto. The support worker will then enter the information onto the system sending the referral to the appropriate team.
The support worker will also support the OT to complete her mandatory training.
When in the office the support worker will need to collect the OT from the taxi outside the building and guide her into the building using a wheelchair and to her desk. Taking the OT back to the transport at night to make sure is safely in taxi.
The support worker will need to assist the OT to orientate around the office to access different areas, and will support with drinks and collection of food when necessary as well as assisting to and from the disabled toiletin their wheelchair. No personal care is required.
The support worker will also be required to support OT to evacuate the building in an emergency using the four flights of stairs.
Annual leave needs to be negotiated between the OT and the support worker so they can take the majority of their annual leave at the same time.
Mandatory training and supervision will be provided.
About us
We provide care and support to over million people in
Wakefield and Kirklees in their homes, and community settings.
We work jointly with Adult social care.
Always striving for excellence, we are at the forefront of
innovation and research, and we invest in teaching and the development of our
workforce.
We live by our values of caring, improving, being respectful
and maintaining high standards. We listen and learn because we aim to make Mid
Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm
irrespective of age, disability, neurodivergence, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances including providing unpaid carers support to
someone with a health and care need. As ethnic minority groups, members of the
LGBTQ+ community, and people with a disability/neurodivergence are currently
under-represented across the organisation, we encourage applications from
members of these groups. We have policies and procedures to ensure all
applicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuable
guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If
you share our values and you want to make a difference to the lives of our
patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
The post holder will be responsible for storing data within the department following standard operating procedures as required by the Council.
To promote effective communication with department and other staff. To promote effective communication with service users either by telephone or by post as deemed necessary.
To have a working knowledge of Microsoft Office packages and computer keyboard skills
Take telephone calls and pass messages to workers in a timely manner.
To use the Councils IT system to record the records of service users or update them on behalf of the visually impaired worker as directed.
To assist with the confidential management of service user records and ensure that all documentation is returned to the appropriate department is accurately complete and promptly dispatched. To ensure all service users records are held according to the Councils Electronic Policy.
To be responsible for timely storing of e.g. investigation reports & Letters in the agreed protocol of the Council on the IT system.
To ensure the well-being of the visually impaired worker with support to get into and around the premises safely, to ensure the worker has access to drinks and food and to escort the worker to any meetings in the work location and minute these meetings for the worker.
Receive, sort and distribute goods and post delivered to the department. To organise post for service users as required and directed by the visually impaired worker.
Attend regular departmental meetings when on duty. Attendance at least half of the meetings each year is an expectation.
To support the visually impaired worker to attend and maintain any of their development needs for training and their appraisal. Also to support the use of electronic leave requesting and the monitoring of this.
Job description
Job responsibilities
The post holder will be responsible for storing data within the department following standard operating procedures as required by the Council.
To promote effective communication with department and other staff. To promote effective communication with service users either by telephone or by post as deemed necessary.
To have a working knowledge of Microsoft Office packages and computer keyboard skills
Take telephone calls and pass messages to workers in a timely manner.
To use the Councils IT system to record the records of service users or update them on behalf of the visually impaired worker as directed.
To assist with the confidential management of service user records and ensure that all documentation is returned to the appropriate department is accurately complete and promptly dispatched. To ensure all service users records are held according to the Councils Electronic Policy.
To be responsible for timely storing of e.g. investigation reports & Letters in the agreed protocol of the Council on the IT system.
To ensure the well-being of the visually impaired worker with support to get into and around the premises safely, to ensure the worker has access to drinks and food and to escort the worker to any meetings in the work location and minute these meetings for the worker.
Receive, sort and distribute goods and post delivered to the department. To organise post for service users as required and directed by the visually impaired worker.
Attend regular departmental meetings when on duty. Attendance at least half of the meetings each year is an expectation.
To support the visually impaired worker to attend and maintain any of their development needs for training and their appraisal. Also to support the use of electronic leave requesting and the monitoring of this.
Person Specification
Qualifications
Essential
- Good standard of education in English and Maths (grade A-C / 4-9 new grades)
Desirable
- ECDL computer course
- Microsoft Word & Outlook experience
Experience
Essential
- Good interpersonal & communications skills
- Good time management skills including ability to work to set deadlines.
- Ability to work well as part of the team.
- Ability to work flexibly, quickly and accurately
- Keyboard skills
Desirable
- Experience of working with patients requiring health care
- Experience of working with confidential material
- Experience of using Microsoft Office packages
- Experience of working with a person who has sight impairment
Knowlege, Skills and personal attributes
Essential
- Knowledge of clerical work
- Knowledge of basic PC systems
- Awareness of own limitations
- Develop and maintain positive working relationships
- Willingness to take on tasks
- Friendly, respectful of colleagues
Desirable
- Awareness of Health & Safety issues
- Record of efficiency
- Good communication and positive contributions to previous employment
- Proven record of excellent filing and organisational skills
Person Specification
Qualifications
Essential
- Good standard of education in English and Maths (grade A-C / 4-9 new grades)
Desirable
- ECDL computer course
- Microsoft Word & Outlook experience
Experience
Essential
- Good interpersonal & communications skills
- Good time management skills including ability to work to set deadlines.
- Ability to work well as part of the team.
- Ability to work flexibly, quickly and accurately
- Keyboard skills
Desirable
- Experience of working with patients requiring health care
- Experience of working with confidential material
- Experience of using Microsoft Office packages
- Experience of working with a person who has sight impairment
Knowlege, Skills and personal attributes
Essential
- Knowledge of clerical work
- Knowledge of basic PC systems
- Awareness of own limitations
- Develop and maintain positive working relationships
- Willingness to take on tasks
- Friendly, respectful of colleagues
Desirable
- Awareness of Health & Safety issues
- Record of efficiency
- Good communication and positive contributions to previous employment
- Proven record of excellent filing and organisational skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
