Neurodevelopmental Administrative Assistant

Job summary

Join our Children's Care Group administration team and play a meaningful role in supporting children, young people and families across Doncaster, Rotherham and Scunthorpe. We have a number of exciting opportunities in our admin team, with several vacancies available across these locations. You'll become part of a friendly and committed group that values teamwork, reliability and the vital contribution great administration makes to high-quality, child-centred care.

This role is ideal for someone who is organised, compassionate and motivated to support a range of Children's Care Group pathways, including physical health, mental health and neurodevelopmental services. You'll be a warm and professional first point of contact for families, clinicians and partner agencies, ensuring smooth coordination from referral through to appointments, assessments and follow-up. The work is varied, rewarding and central to helping children and young people access timely support across multiple service areas.

You'll join a supportive environment where your development is encouraged, your initiative is trusted and your ideas are valued. If you're looking for a role where your contribution truly matters--and where you can grow your skills within a collaborative, supportive and child-focused team--this is a fantastic opportunity.

Proposed Interview date W/C 04.05.26

Main duties of the job

Provide a confidential, high-quality administrative service , supporting an identified pathway as part of the Single Point of Contact model. Communicate professionally and empathetically with patients, carers, staff and external agencies via telephone, written and face-to-face contact, applying discretion at all times. Create, update and maintain accurate electronic and paper patient records on SystmOne, including referrals, recalls, waiting lists, rotas and caseloads, ensuring high data quality. Manage appointments, clinics, groups and assessments, issuing letters, invitations and reminders promptly and tracking activity to agreed timescales. Provide administrative support including scanning, filing, post handling, prescription requests and the production of confidential clinical and safeguarding documentation.Liaise effectively with multi-agency partners . Monitor service inboxes, task lists, emails and texts in line with protocols. Order supplies, maintain stock levels and support team meetings, note taking, room booking and interpreter arrangements. Provide cross-cover during sickness or absence, support induction of new staff and contribute to service improvements. Participate in supervision and PDR, maintain professional standards, promote high-quality patient care within the multidisciplinary team, undertake Fire Marshal duties where appropriate, and work flexibly across locations to ensure continuity of service.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook