Receptionist/Administration Assistant

Job summary

We are looking for an enthusiastic, experienced, friendly candidate to join our reception team in Scunthorpe to provide a comprehensive administration and reception service to a busy primary care mental health team.

Previous experience of working in the NHS or other large public sector organisation and using an electronic records system i.e. SystmOne would be an advantage.

Main duties of the job

This post would suit a highly motivated, organised, and friendly individual with excellent administrative/reception experience, good attention to detail and outstanding communication skills. The successful candidate will undertake many duties alongside working on the service main reception.

This includes greeting service users and visitors, dealing with general enquires both face to face and over the telephone, booking clinic rooms, managing email accounts, general administrative duties such as checking deliveries, sorting the post, data input, processing referrals into the service, maintaining clinic diaries, management of medical records and related documents, building duties and working with clinicians and the management team to ensure quality service delivery.

There is a requirement to attend training at other sites in Doncaster and there will be a requirement to cover reception duties in other areas in the surrounding locality where clinics are held.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook