Medical Secretary / Senior Administration Assistant

Job summary

The post holder will provide a comprehensive and effective medical secretary service to the consultants and medical team and clerical support to the clinical services. They will undertake day to day supervision of band 2 staff and liaise with the Administration Lead to ensure that high standards of data quality are achieved and maintained to ensure clinical practitioners are proactively supported with service delivery.

Main duties of the job

• Provide a senior confidential, quality administrative service to an identified branch of services with the Care Group.
• Provide line management to identified Band 2 Administration Assistants including supervision and PDR.
• Assist with the induction of new members of administration staff.
• To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies.
• Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy.
• Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook