Volunteering and Involvement Coordinator

Job summary

The views of our local communities and people who use our services are important to us. We want to know when things have gone well, but also when we don't get things right, so that we can learn and improve. Led by the Head of Quality and Promises, the Patient Safety, Carer and Community Team oversees key organisational priorities including Trust voluntary services, patient and carer feedback, patient and public engagement and involvement, concerns and complaints, and safer staffing.

The Volunteering and Involvement Coordinator will be responsible for promise 3 - the recruitment and support of volunteers across the organisation. The postholder will also support Promise 5, ensuring that our local people and communities, including those from inclusion health groups, have a wide range of opportunities to get involved with the work that we do, across all layers of governance and leadership, including the co-design and co-production of service developments and organisational change and support promise 4 - patient experience, through the involvement of the public to address experience feedback received within the organisation.

We are recruiting for two positions. Interviews will be held 31st March 2025.

Main duties of the job

To lead the management of voluntary services within Rotherham, Doncaster, and South Humber NHS Foundation Trust (RDaSH) ensuring the right voluntary services support is provided in the right place at the right time.

To ensure that volunteers are efficiently supported to make an effective contribution towards improving the experience of patients who use the Trust's services.

To ensure volunteers are recruited, inducted, trained, supervised and reviewed in compliance with the policies and procedures of the Trust as appropriate.

To ensure volunteers are supported in existing areas and to develop new volunteering opportunities aimed at enhancing the experience of patients and by complementing the role of paid staff.

A significant part of the role is working in partnership with a range of divisional colleagues to identify opportunities for learning and service improvement and supporting and monitoring the implementation of agreed actions.

The post is suitable for individuals with a background in volunteering, public involvement/community engagement, and we would welcome a candidate with a background in the VCSE sector with a history of partnership working. Experience of the NHS, particularly in volunteering and involvement, is desirable. They must be able to work effectively with people at all professional levels, both internally and externally.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook