Senior Administration Assistant

Job summary

To provide day to day effective and efficient administration support of a branch of the Care Group:

Support administration teams be able to work to deadlines and prioritise workload, ensuring effective support for the achievement of contracted targets

Maintain a high level of confidentiality

Deal with administrative tasks to deliver a positive outcome

Supervise and line management administrative staff on a day to day basis

• Ensure necessary cover at all times

Main duties of the job

Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group

To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies

Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioner

Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy

Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member

Update annual leave rota and daily cover rota to ensure there is adequate cover at all times

Ensure the smooth running of the administration staff ensuring all areas/clinics are covered on a day to day basis; including liaising with clinical staff when required

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf