Senior Administration Assistant

Job summary

Salary: Band 3

Post: Senior Administration Assistant - South locality

Hours: 22.5 hours

Area: Opal Centre, Tickhill Road Hospital

Contract: Permanent

An opportunity has arisen for a Senior Administration Assistant to work as part of a job sharing role supporting the South District Nursing team within the Doncaster Physical Health Care Group. We are looking for an enthusiastic and motivated Senior Administration Assistant, who wants to participate and contribute to achieving excellent quality of care for our patients. In return for this commitment, we will support and develop your potential and skills through regular supervision and development in this busy role within our friendly Trust.

The successful applicant will possess RSA II Typing/Word Processing or equivalent; be educated to GCSE level (minimum 5 GCSEs, including English and Maths) or hold equivalent qualifications, will have demonstrable experience of working in a busy environment and workload management; be able to use a PC and standard software packages.

Main duties of the job

Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group

To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies

Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioner

Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy

Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member

Update annual leave rota and daily cover rota to ensure there is adequate cover at all times

Ensure the smooth running of the administration staff ensuring all areas/clinics are covered on a day to day basis; including liaising with clinical staff when required

Deal with any day to day problems that arise within the admin team such as staffing issues, technological issues ensuring effective resolution and continuity of services

To ensure appropriate dissemination and implementation of Trust Policies and Procedures within the admin team

To ensure appropriate records storage and archiving is carried out in a confidential and timely manner

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf