Admin Smoking Cessation Volunteer

Rotherham Doncaster and South Humber NHSFT

The closing date is 01 January 2025

Job summary

We have an exciting opportunity for a non-smoker/ Ex-smoker to support the Smoking Cessation Team and the delivery of the service. You will work with patients supporting access to medications as well as more general administration functions for the team. An understand of Microsoft packages and Excel is key to this volunteer role.

Main duties of the job

To support central administration functions and departments. Improving patient and staff experience by providing administrative support in areas where there is increased demand or where extra support will make an effective contribution to day to day running of services.

The volunteer is required to work within the list of tasks identified as follows:

Greet visitors to the department / clinic in a polite and friendly manner

Responding to enquiries in a polite manner and ensuring an appropriate response is initiated.

Supporting staff in dealing with urgent referrals from professionals

Answering telephones

Call based - administration - to pharmacies and patients.

Photocopying

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

Date posted

10 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Voluntary

Working pattern

Flexible working

Reference number

376-VOL-043

Job locations

Tickhill Road Hospital

Balby

Doncaster

DN4 8QN


Job description

Job responsibilities

Please view the attached role description and person specification to view the full details about the role.

Job description

Job responsibilities

Please view the attached role description and person specification to view the full details about the role.

Person Specification

Essential

Essential

  • Good listening skills with a warm, friendly and professional approach
Person Specification

Essential

Essential

  • Good listening skills with a warm, friendly and professional approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Tickhill Road Hospital

Balby

Doncaster

DN4 8QN


Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Tickhill Road Hospital

Balby

Doncaster

DN4 8QN


Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Patient Experience & Involvement Lead (Interim)

Stuart Green

rdash.volunteers@nhs.net

030000211547

Date posted

10 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Voluntary

Working pattern

Flexible working

Reference number

376-VOL-043

Job locations

Tickhill Road Hospital

Balby

Doncaster

DN4 8QN


Supporting documents

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