East Sussex Healthcare NHS Trust

Community Midwifery/Outpatients Care Coordinator

The closing date is 15 April 2026

Job summary

We are seeking an organised, proactive, and compassionate Care Coordinator to support the smooth running of our Maternity Community and Outpatient services. This role is central to ensuring high-quality, patient-centred care by coordinating midwifery clinics, managing administrative processes, and acting as a key point of contact for women, families, and the wider multidisciplinary team.

As a Care Coordinator, you will play a vital role in supporting the operational flow of community midwifery services, including booking appointments, arranging home visits, processing discharges, and ensuring timely follow-up care. You will work closely with midwives, obstetricians, support staff, and external healthcare partners to maintain efficient clinic and service delivery.

You will be responsible for a range of administrative and coordination tasks such as preparing and processing outcome sheets, managing pick lists, cashing up clinics, ordering stock, and maintaining accurate patient records. The role requires excellent communication skills and the ability to manage rapidly changing priorities, particularly when accommodating last-minute adjustments due to staff availability or urgent patient needs.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to supporting outstanding maternity care.

Main duties of the job

  • Coordinating community and outpatient midwifery clinics and home visits
  • Liaising with women, families, and the multidisciplinary team
  • Processing discharges and arranging follow-up appointments
  • Booking appointments and supporting outpatient clinic administration
  • Preparing and updating outcome sheets and managing clinic pick lists
  • Supporting financial processes, including cashing up clinics
  • Ordering and maintaining stock for clinic areas
  • Responding quickly and effectively to staffing changes and service needs
  • Ensuring excellent communication and continuity of care throughout the maternity pathway

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

374-LL0218

Job locations

Eastbourne DGH

Kings Drive

Eastbourne

BN212UD


Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

  • Good standard of general education, to GCSE grade C or equivalent, including Maths and English
  • NVQ3 in Administration or proven equivalent experience.
  • Able to undertake further training required for role

Desirable

  • PAS trained + CRIS
  • ECDL or alternative IT qualification or equivalent level of knowledge and experience

Experience

Essential

  • Experience of general office duties in NHS or similar large complex organisation.
  • Experience of dealing with people.
  • Experience of clinical record systems
  • Current Maternity Liaison experience
  • Demonstrated experience of clinic coordination and management

Desirable

  • Experience of reception work in a clinical environment

Skills / Knowledge / Abilities

Essential

  • Demonstrate an understanding of the role as described in the job description.
  • Good keyboard skills and knowledge of Microsoft Office including Word, Excel and Outlook
  • IT skills for data entry and recall

Desirable

  • Advanced IT skills.
  • Trained on NHS data collection systems.
  • Understanding of the NHS
  • Able to prioritise and organise own workload
  • Work calmly and methodically under pressure
Person Specification

Qualifications

Essential

  • Good standard of general education, to GCSE grade C or equivalent, including Maths and English
  • NVQ3 in Administration or proven equivalent experience.
  • Able to undertake further training required for role

Desirable

  • PAS trained + CRIS
  • ECDL or alternative IT qualification or equivalent level of knowledge and experience

Experience

Essential

  • Experience of general office duties in NHS or similar large complex organisation.
  • Experience of dealing with people.
  • Experience of clinical record systems
  • Current Maternity Liaison experience
  • Demonstrated experience of clinic coordination and management

Desirable

  • Experience of reception work in a clinical environment

Skills / Knowledge / Abilities

Essential

  • Demonstrate an understanding of the role as described in the job description.
  • Good keyboard skills and knowledge of Microsoft Office including Word, Excel and Outlook
  • IT skills for data entry and recall

Desirable

  • Advanced IT skills.
  • Trained on NHS data collection systems.
  • Understanding of the NHS
  • Able to prioritise and organise own workload
  • Work calmly and methodically under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Eastbourne DGH

Kings Drive

Eastbourne

BN212UD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Eastbourne DGH

Kings Drive

Eastbourne

BN212UD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Manager

Denise Andrade

denise.andrade@nhs.net

03001315342

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

374-LL0218

Job locations

Eastbourne DGH

Kings Drive

Eastbourne

BN212UD


Supporting documents

Privacy notice

East Sussex Healthcare NHS Trust's privacy notice (opens in a new tab)