East Sussex Healthcare NHS Trust

Ward Clerk, Critical Care, Conquest

The closing date is 18 July 2025

Job summary

Are you a well-organised and highly motivated person, with a 'can do' attitude and excellent interpersonal skills with the ability to provide high quality administrative support? Then this may be the job for you!

Conquest Critical Care Unit is a busy and dynamic place to work and requires a highly motivated and enthusiastic team to manage this, sometimes, challenging environment. We are an 11 bedded unit, comprising of 6 Level 3 (Intensive Care) beds and 5 Level 2 (High dependency) beds. The team is both friendly and supportive, with a strong commitment to providing a very high standard of care to all our patients and their relatives.

We are looking for a pleasant and caring Ward Clerk to join our efficient and professional team at Conquest Hospital. Ideally, you will have experience of dealing with general public and be able to manage difficult situations.

If you have an ability to work calmly under pressure and feel meet the following requirements;-

  • A good communicator and enjoy meeting people
  • Possess a polite and caring manner
  • Have a good sense of humour
  • Able to prioritise own workload
  • Computer literate with excellent IT skills

Then this might be the role you have been looking for!

Main duties of the job

The post-holder will provide a comprehensive multi-faceted and wide range of administrative and clerical duties to the ward to support the Nursing and Medical staff in the smooth day-to-day running of the ward. They will be responsible for the safe-keeping and availability of all clinical records relating to patients and assist with the smooth running of the ward / department office. They will also provide general assistance in the management and adherence of Trust Key Performance Indicators (KPI's) relating to the ward area. They will be expected to answer telephone queries and greet visitors to the unit in both a professional and caring manner. The post-holder will be expected to work collaboratively with their counterparts in the Critical Care Unit at Eastbourne Hospital and liaise closely with the Audit Lead who oversees the Admin Team.

We will offer you excellent managerial support and commitment to your personal professional development. We expect all our staff to share the values that are important to the Trust - Kindness, Inclusivity and Integrity - and behave in a way that reflects these.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

374-SR3702-A

Job locations

Conquest Hospital

The Ridge

St Leonards on sea

TN37 7RD


Job description

Job responsibilities

Please refer to the Job Description attached.

If you have any questions about this position please do not hesitate to contact us.

Job description

Job responsibilities

Please refer to the Job Description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

  • Good general education including English and Maths GCSE grade C or above, or equivalent level of knowledge and experience

Desirable

  • Evidence of personal development
  • Recognised relevant qualification such as: customer service, administration, secretarial, IT (e.g. ECDL)

Experience

Essential

  • Previous clerical/administration experience in a busy environment
  • Experience of keeping accurate record keeping and filing systems
  • Customer care/service

Desirable

  • Previous experience of working in the NHS or other healthcare setting
Person Specification

Qualifications

Essential

  • Good general education including English and Maths GCSE grade C or above, or equivalent level of knowledge and experience

Desirable

  • Evidence of personal development
  • Recognised relevant qualification such as: customer service, administration, secretarial, IT (e.g. ECDL)

Experience

Essential

  • Previous clerical/administration experience in a busy environment
  • Experience of keeping accurate record keeping and filing systems
  • Customer care/service

Desirable

  • Previous experience of working in the NHS or other healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

St Leonards on sea

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Conquest Hospital

The Ridge

St Leonards on sea

TN37 7RD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron

Caroline Ellis

caroline.ellis5@nhs.net

03001314500

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

374-SR3702-A

Job locations

Conquest Hospital

The Ridge

St Leonards on sea

TN37 7RD


Supporting documents

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