Job summary
An exciting opportunity has arisen to join to join the Integrated Early Help (0-19) Service.
Do you have experience of data analysis for service improvement and excellent Microsoft Office package skills, in particular Excel and Word. If so, then this role would suit you and you can join a supportive team of like-minded people as an Information Analyst supporting the work of the Health Visiting Team, who are part of the Integrated Early Help Service. This role will be working within the Integrated Early Help Data team and will be based at Hailsham Family Hub.
Main duties of the job
The role covers a wide variety of tasks; training and assisting users to ensure data quality, producing regular performance reports for a wide audience. It involves analysis of data and presentation of complex information in accessible and visual formats using Microsoft Excel and other data analysis software. A fuller description can be found in the Job Description.
We are looking for candidates who have experience of data analysisfor service improvement andexcellent Microsoft Office package skills, in particularExcel and Word.You will be able to organise your own workload to meet the demands of a reactive and busy environment and you should be flexible and self-motivated with the ability to work independently as well as a member of a team.You need to be a great communicator, able to talk to partners and managers as part of an integrated Early Help Service which includes Health Visiting colleagues.
Knowledge and recent experience using SystmOne, experience of producing reports using Structured query Language (SQL) is require and any experience of Tableau software would be advantageous.
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
For more information about the 0-19 Early Help service see the following links.Health visiting in East Sussex
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
For more information about the 0-19 Early Help service see the following links.Health visiting in East Sussex
Person Specification
Qualifications
Essential
- Evidence of good general education to GSCE Grace C (4) or above, including Maths & English
- NVQ Level 3 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification
- Evidence of continued professional development in relevant subject
Desirable
- ECDL or recognised IT qualification
- NVQ Level 4 in Business Administration or alternative relevant subject
Experience
Essential
- Significant amount of administration experience in a busy office environment within the NHS or other similar organisation
- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure service delivery
- Experience of leading projects or managing change
- Able to deal with sensitive information with tact, diplomacy and understanding
- Previous experience of Microsoft Office - Word, Excel and Outlook
- Experience of working with Systmone or other customer/patient record system
- Experience of managing and prioritising own workload
Desirable
- Previous experience of working in the NHS in an administration role
- Use of computerised record system
- Experience of supervising a team
- Experience of working in a Health Visiting team
Person Specification
Qualifications
Essential
- Evidence of good general education to GSCE Grace C (4) or above, including Maths & English
- NVQ Level 3 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification
- Evidence of continued professional development in relevant subject
Desirable
- ECDL or recognised IT qualification
- NVQ Level 4 in Business Administration or alternative relevant subject
Experience
Essential
- Significant amount of administration experience in a busy office environment within the NHS or other similar organisation
- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure service delivery
- Experience of leading projects or managing change
- Able to deal with sensitive information with tact, diplomacy and understanding
- Previous experience of Microsoft Office - Word, Excel and Outlook
- Experience of working with Systmone or other customer/patient record system
- Experience of managing and prioritising own workload
Desirable
- Previous experience of working in the NHS in an administration role
- Use of computerised record system
- Experience of supervising a team
- Experience of working in a Health Visiting team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
