Job summary
We are looking for dedicated Team Administrators who can be part of an evolving administration team, you'll play a key role in our Health Visiting Team.
The successful post holder will be employed by East Sussex Healthcare Trust but be part of the Integrated Early Help Service 0 -19 Service (East Sussex Healthcare Trust and East Sussex County Council).
The role is fast paced, requiring resilience, accuracy, and the ability to work under pressure. Confidentiality must be maintained at all times and being a good communicator is also key.
This is a great opportunity to take on a rewarding role, if you are an enthusiastic individual who is keen to join our team and support our teams and Clients on a daily basis then we want to hear from you.
Main duties of the job
The successful candidates will provide systems administration support as part of the administration team. Support offered will be face-to-face and virtual for clinical staff, as directed by the Senior Admin, Operational Support Officer, and Business Support Manager.
You will be working as part of a rota which will include being on Duty in our two Duty offices.
It is essential that you are able to demonstrate good interpersonal, verbal and written skills and have a "can do" positive attitude.
You will have a good level of IT literacy (including Excel) as you will be using multiple software packages including SystmOne.
This role will keep you both challenged and busy as you work closely with colleagues to support the clinical team.
Potential applicants should ensure they evidence all the essential criteria in their application.
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
For more information about the 0-19 Early Help service see the following links.Health visiting in East Sussex
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
For more information about the 0-19 Early Help service see the following links.Health visiting in East Sussex
Person Specification
Qualifications
Essential
- Good general level of education AI including Maths and English (grade C/4 and above)
- Educated to NVQ3 in administration or equivalent level of knowledge and experience
Desirable
- ECDL or an equivalent recognised IT qualification
Experience
Essential
- Previous experience of Microsoft Office - Word, Excel and Outlook
- Previous experience of working in a busy office environment
- Experience of working with the general public in a customer service role
- Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
Desirable
- Previous experience of working in the NHS
- Experience of Systmone
Skills / Knowledge / Abilities
Essential
- Excellent communication skills, both written and verbal, to communicate with a range of patients, colleagues and stakeholders
- Ability to make decisions in a constantly changing environment using judgement to deal with queries or escalate where necessary
- Minute taking skills
- Able to work on own using initiative within guidelines
- Flexible and adaptable, able to take direction and instruction for others
- Ability to maintain confidentiality at all times
Other
Essential
- Ability to travel between bases on a weekly basis in an efficient and timely manner
- Evidence that personal behaviour reflects Trust Values
- Reliable work record
Person Specification
Qualifications
Essential
- Good general level of education AI including Maths and English (grade C/4 and above)
- Educated to NVQ3 in administration or equivalent level of knowledge and experience
Desirable
- ECDL or an equivalent recognised IT qualification
Experience
Essential
- Previous experience of Microsoft Office - Word, Excel and Outlook
- Previous experience of working in a busy office environment
- Experience of working with the general public in a customer service role
- Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
Desirable
- Previous experience of working in the NHS
- Experience of Systmone
Skills / Knowledge / Abilities
Essential
- Excellent communication skills, both written and verbal, to communicate with a range of patients, colleagues and stakeholders
- Ability to make decisions in a constantly changing environment using judgement to deal with queries or escalate where necessary
- Minute taking skills
- Able to work on own using initiative within guidelines
- Flexible and adaptable, able to take direction and instruction for others
- Ability to maintain confidentiality at all times
Other
Essential
- Ability to travel between bases on a weekly basis in an efficient and timely manner
- Evidence that personal behaviour reflects Trust Values
- Reliable work record
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
