Job summary
It's a great time to apply to join our incredible organisation:Sussex Premier Health is a private hospital, working as an independent division under the ownership of East Sussex Healthcare NHS. This is an exciting time to come and join this new division. We are a dynamic team focussed on offering a private experience to our patients. If you are passionate about providing quality patient centred care, with excellent customer service then this could be the team for you.
We are pleased to offer a administrator role in our pre assessment team. The successful candidate will be supporting the team calling patients and making their pre assessment appointments.
Main duties of the job
To assist the pre-operative assessment lead in providing a high level of administrative support for Pre-operative Assessment Team (Inpatients and day case).
Located in Pre-Operative Assessment area, this role will ensure the provision, accuracy and maintenance of all medical notes and associated clinical pathways, labels, wristbands and all other mandatory requirements on day of pre-operative assessment and day of admission. Ensuring that the hospital meets the regulatory and Sussex Premier Health standard of the single patient record.
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please see the attached job description, for any further questions or queries please contact the appointed manager.
Job description
Job responsibilities
Please see the attached job description, for any further questions or queries please contact the appointed manager.
Person Specification
Qualifications
Essential
- Good general education to GCSE level or equivalent including Maths and English
Desirable
- NVQ level 2 in administration or equivalent level of knowledge and experience
Experience
Essential
- Previous clerical/administration experience in a busy environment
- Experience of keeping accurate record keeping and filing systems
- Customer care skills and experience, preferably within a healthcare environment
Skills/Knowledge/Abilities
Essential
- Ability to work to own initiative and as part of a team
- Accurate and methodical, able to prioritise and adapt to change
- Work calmly under pressure
- Strong interpersonal skills. Acting with patience and tact
- Ability to work under pressure and to tight deadlines with good organisational skills
- Effective communication skills - the ability to communicate with patients, relatives, carers, the general public and colleagues
- Competent IT literacy including knowledge of Microsoft Office - Word, Excel and Outlook with the ability to learn new systems and processes
- Able to manage difficult situations and cope with exposure to potentially emotional situations
Desirable
- Knowledge of the healthcare market
- Understanding of medical terminology
- Working knowledge of an electronic patient booking system
Person Specification
Qualifications
Essential
- Good general education to GCSE level or equivalent including Maths and English
Desirable
- NVQ level 2 in administration or equivalent level of knowledge and experience
Experience
Essential
- Previous clerical/administration experience in a busy environment
- Experience of keeping accurate record keeping and filing systems
- Customer care skills and experience, preferably within a healthcare environment
Skills/Knowledge/Abilities
Essential
- Ability to work to own initiative and as part of a team
- Accurate and methodical, able to prioritise and adapt to change
- Work calmly under pressure
- Strong interpersonal skills. Acting with patience and tact
- Ability to work under pressure and to tight deadlines with good organisational skills
- Effective communication skills - the ability to communicate with patients, relatives, carers, the general public and colleagues
- Competent IT literacy including knowledge of Microsoft Office - Word, Excel and Outlook with the ability to learn new systems and processes
- Able to manage difficult situations and cope with exposure to potentially emotional situations
Desirable
- Knowledge of the healthcare market
- Understanding of medical terminology
- Working knowledge of an electronic patient booking system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
